BMW of Spokane

Great customer service! Try here first! I just bought a 2012 VW Jetta tdi on 6/1/19 and am very happy. I went in to look at another car and realized it didn’t fit my needs as hoped. As I was I just bought a 2012 VW Jetta tdi on 6/1/19 and am very happy. I went in to look at another car and realized it didn’t fit my needs as hoped. As I was looking at there inventory and talking with Brett McMahon he suggested the Jetta. We took it for a drive and I loved it. I chose to finance and they made it happen. Brett is a great guy and management really went out of there way to get me into this car. I had some time to watch the interaction between other customers and employees and was impressed at there low pressure easy going attitudes. Yet they still held a great deal of professionalism. If you are considering buying a car from a dealership and BMW of Spokane has what you want give them a try first. I really had a great experience and loved there transparent and friendly business model. I hope that you will at least check them out. -Matt P More

Low pressure and quick loan processing Quickest and easiest financing and signing process I have experienced. Everything was streamlined and ready to go as promised. Very little to fill out Quickest and easiest financing and signing process I have experienced. Everything was streamlined and ready to go as promised. Very little to fill out. Most appreciated. More

Service Kevin is excellent. Always on time and accommodating. Definitely recommend service at BMW Spokane. Have serviced there for over 5 years. Enjoy the p Kevin is excellent. Always on time and accommodating. Definitely recommend service at BMW Spokane. Have serviced there for over 5 years. Enjoy the people and their work. More

From a 10 to a 0 over night! I cannot believe how disappointed I am in this dealership. They will not even return a phone call! It's worse now than before! I took it to them TH I cannot believe how disappointed I am in this dealership. They will not even return a phone call! It's worse now than before! I took it to them THREE separate times and the first two they were amazing, the third is like they are a completely different company. Not only did my car come back to me worse than it was before I dropped it off it smells. They have no problem calling you back when it's time to take your money. I am just so let down. More

The best service in town! Kevin goes out of his way to provide us with the best service for our cars and accommodates us how ever he can. He is so easy to work with and I never Kevin goes out of his way to provide us with the best service for our cars and accommodates us how ever he can. He is so easy to work with and I never worry about our cars because Camp’s standards are high! Thank you Kevin, for making us feel like family! More

Great service for a non-BMW Scott hits it out of the park again. Took our Lexus RX5 to be serviced by Scott and his team. A routine LOF and we were on our way again. Not too b Scott hits it out of the park again. Took our Lexus RX5 to be serviced by Scott and his team. A routine LOF and we were on our way again. Not too bad for a 13 year old vehicle. Scott and his team always take great care of our cars and our vehicle needs. More

Service - Outstanding Again, service from Scott is outstanding. Always on top of the situation and always above and beyond the service to get you back on the road. We tak Again, service from Scott is outstanding. Always on top of the situation and always above and beyond the service to get you back on the road. We take our non-BMW autos to Scott and he takes absolutely great care of those vehicles even though they are not BMW. Full trust and respect for Scott. More

Helpful staff These folks take care of your auto and do a great job. The staff are polite and genuinely care about your experience It’s comfortable and clean. These folks take care of your auto and do a great job. The staff are polite and genuinely care about your experience It’s comfortable and clean. More

Just Like Family Scott is as close to family as one can get. He always treats you and your car as if it was in his household. Always gives the details and keeps you Scott is as close to family as one can get. He always treats you and your car as if it was in his household. Always gives the details and keeps you abreast of the status. Have been with Scott for many years and he has our full trust and confidence. Scott is Highly recommended!!! (yes three !'s). More

rip Off I recently brought my daughters car in for service, I was already diagnosed the vehicle and had the codes, I was quoted $700 by a local dealer who rec I recently brought my daughters car in for service, I was already diagnosed the vehicle and had the codes, I was quoted $700 by a local dealer who recommended I take it to the Blw dealer in Spokane, here I was initially quoted $1400, after some haggling I was told I would get 10% off, I played this , told the service writer Steve to call me to get paid, he gave my daughter a loaner, when the car was fine, he tried to bypass me and sent the car to my daughter with a $1900 bill, I am out of state so I called Steve. He called me and stopped the price tk$1500, I told them the agreed price was $1300 and I would sue them, which I would, he called me back later with a final I’ll of $1296 + tax, his rationally for charging me more was , he had given her a loaner so that’ should account for something, and he had done oil change, which I did not ask for because we had done the oil change two months before, I am positive I was treated this way because I am a black man, he figured I would just lay down and take it, I had thought those days were over, I ama college educated black man with over 30 years experience with a car dealer, I know the cost of these parts, and labor cost, I know you must make a profit, but not on the backs of young college kids or older black men. More