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BMW of Spokane

Spokane, WA

2.9
511 Reviews

215 E Montgomery Ave

Spokane, WA

99207

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Showing 511 reviews

August 21, 2018

Only local option Normal Lithia, basic service nothing special. If there was anything closer then two hours away, I would have a choice. The new receptionist was nice More

by JBHAINSWORTH
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Grumbly
August 21, 2018

Did what was necessary, no chaos The scheduled service was performed (I had accumulated three recalls which would require all day) and a very nice service loaner was scheduled and p More

by LJS29
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Sparks, Kevin Risley
August 20, 2018

Very informative Very easy recall repair. In addition, the service specialist Scott answered all my questions and then some. I actually learned a lot more about my car More

by COLLEENPHILLIPS1965
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mitch, Scott Grumbly
August 18, 2018

so helpful, i felt very comfortable with what he had to say i felt i was being treated fairly and honestly throughout the process. hope to be back under better circumstances. Felt good about the BMW Service C More

by MHALL10206
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Grumbly
August 16, 2018

Low pressure Smooth negotiations. Brett was knowledgeable and courteous. The vehicle we purchased was clean and serviced when we test drove it, then washed again More

by TheWebbs
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brett McMahon
August 16, 2018

Scott Grumbly is excellent Brought my 335d to Camp BMW Scott was my Service Advisor, he was very knowledgeable and helpful, kept me informed throughout the repair. I would defin More

by NALSERVICEDEPARTMENT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Grumbly
August 15, 2018

KEVIN AND DEE I brought my car in for service/detailing and as usual, Kevin and Dee take the best care of me and my car!! Its always done on time and in tip top sh More

by shumal1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Risley
August 14, 2018

Easy Peasy I drove over from Montana ( one of the downsides of buying a BMW in a state that has no service center) BMW of Spokane made it so easy for me. they ga More

by Khayes
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Grumbly, Kevin Risley
August 13, 2018

Great service and I love their snack basket full of cookies! Kevin in service always comes through for us. He gets our vehicle in and out in a very timely manner. He always keeps me updated on the progress and More

by Kenny
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ted the shuttle driver on Saturday. , Kevin Risley
August 13, 2018

Oil Leak Kevin was great, took time to work with us on finding an oil leak and giving the car an overall look. Very knowledgeable and attentive. We would not More

by JPNOYES
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Risley
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