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BMW of Spokane

Spokane, WA

4.2
565 Reviews

215 E Montgomery Ave

Spokane, WA

99207

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Showing 565 reviews

March 27, 2020

This was the best car buying experience I've had. The staff kept constant contact with me. They even sent a video of the vehicle I was interested in. I ended up getting financing at a great rate. The sal More

by Carbuyer
Recommend Dealer
Yes
Employees Worked With
Derrick McGee
Mar 30, 2020 -

BMW of Spokane responded

We're pleased that Derrick took such good care of you and made your experience so quick and painless! It's moments like these that make us so proud. We hope you're enjoying your new vehicle so far and please feel free to ask, should you ever have any questions! Regards, The BMW of Spokane Team

March 24, 2020

This was a wonderful company to work with. We found our used automobile online and they financed, sold, and shipped it without a glitch. Perfect! More

by Susan
Recommend Dealer
Yes
Employees Worked With
Robert Bailey
Mar 25, 2020 -

BMW of Spokane responded

Hi Susan, It's so nice to hear that we provided you with a smooth car-buying experience! We look forward to serving you again in the future! Regards, The BMW of Spokane Team

March 20, 2020

Excellent service through the whole process. Robert Fayant has a low pressure presentation and was great to work with through the sales process. Thank you More

by Byrongega
Recommend Dealer
Yes
Employees Worked With
Robert Fayant
Mar 23, 2020 -

BMW of Spokane responded

Hi Bryon, We're glad to see that Robert was accommodating during your car-buying experience and we hope you're loving your vehicle. If you ever need anything from us here, please do not hesitate to let us know! Regards, The BMW of Spokane Team

March 19, 2020

Fantastic customer service - not one glitch when purchased my vehicle. Very satisfied and will buy my next one there as well! Job well done BMW of Spokane! More

by Gtmadatian
Recommend Dealer
Yes
Employees Worked With
Ally and Richard and Robert, Robert Bailey, Bo Lively
Mar 23, 2020 -

BMW of Spokane responded

It’s great to know that our staff was able to give you the car-buying experience you were looking for! Buying a new car is an important decision, and we can't thank you enough for choosing us to help you with it! If you need anything else down the road, please don't hesitate to call. Regards, The BMW of Spokane Team

March 10, 2020

Go above and beyond! I want to thank Kevin and Scott for going out of their way! I really like my new set of tires, how quiet they are and the car handles so well out on More

by Glama
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Grumbly, Kevin Risley
Mar 10, 2020 -

BMW of Spokane responded

Hi Glam, We're happy to see Kevin and Scott took great care of you and your vehicle's running just like new. Thanks for sharing your experience and we hope to work together again in the near future. Regards, The BMW of Spokane Team

March 08, 2020

Always receive the highest level of attentiveness and care. I bring all my cars to this store for service, not just my BMW. I find that when you ha e great service there’s no need to shop around to find More

by tysonls
Recommend Dealer
Yes
Employees Worked With
Scott Grumbly, Kevin Risley
Mar 09, 2020 -

BMW of Spokane responded

Thanks for being part of the family. We're happy to see our team takes great care of you and we look forward to providing you with this same great service for years to come. Regards, The BMW of Spokane Team

February 08, 2020

Scott is very friendly and helpful . Appreciate the service . Enjoy the atmosphere, lattes and cookies. Car runs like a top . Will return when help is needed More

by Craig123
Recommend Dealer
Yes
Employees Worked With
Scott Grumbly
Feb 11, 2020 -

BMW of Spokane responded

Hi Craig, We're pleased that Scott took such good care of you and made your experience so quick and painless! It's moments like these that make us so proud. Regards, Phil Brooker General Manager pbrooker@lithia.com

February 08, 2020

The staff were attentive and made sure I and my family left happy. My mom and I both bought cars and will be buying our next cars from BMW Spokane. More

by FARMSTEADBAKER
Recommend Dealer
Yes
Employees Worked With
Emily Kirk, Phil
Feb 10, 2020 -

BMW of Spokane responded

We take pride in providing top-notch service and we're so happy to see our team provided just that. Thank you for this outstanding review and we look forward to serving you again soon. Regards, Phil Brooker General Manager pbrooker@lithia.com

January 23, 2020

We recently bought a car from Derrick McGee. He was a 5 star salesperson! Explained evey feature on the car and followed up to make sure we were satisfied. The purchase went smoothly and BMW was a class a More

by Nitaspencer
Recommend Dealer
Yes
Employees Worked With
Derrick McGee
Jan 23, 2020 -

BMW of Spokane responded

Hi Nita, Congrats on your new purchase, and thank you for sharing your awesome experience! We're so glad to hear that Derrick took excellent care of you. Hope all is well and hope to work with you again soon! Take care! Regards, Phil Brooker General Manager pbrooker@lithia.com

November 25, 2019

Great Replacement Experience Thank you to the entire group at BMW of Spokane for making the experience of replacing my wife's `01 325i a very pleasant experience. From our show r More

by clenhart997
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Fayant, Tom Sparks, Mark in parts, Kevin Risley
Nov 26, 2019 -

BMW of Spokane responded

Hi Clen, We take pride in providing top-notch service and we're so happy to see our team provided just that. Thank you for this outstanding review and we look forward to serving you again soon. Regards, Phil Brooker General Manager pbrooker@lithia.com

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