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BMW of Spokane

Spokane, WA

4.5
625 Reviews
Call Dealership (509) 210-1145
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215 E Montgomery Ave

Spokane, WA

99207

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625 Reviews of BMW of Spokane

November 17, 2025

Expedited our service, and are good to communicate where they are with the service, no surprises! More

by Glama
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Risley
Report | Print
Nov 17, 2025 -

BMW of Spokane responded

Hello from all of us at BMW of Spokane! We appreciate the kind words and are pleased to have taken care of your service needs. We look forward to working with you again in the near future!

November 15, 2025

Prompt service, good explanation of the services. I appreciate the service reminder card in the mail. More

by sally-jogoldstein
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Grumbly, Kevin Risley
Report | Print
Nov 17, 2025 -

BMW of Spokane responded

Thank you, Sally! We're glad you appreciated the prompt service and the reminder card at BMW of Spokane. Safe travels!

November 10, 2025

Excellent service and great experience. The service department at BMW of Spokane is great to work with More

by slickwilly122
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Will Clark, Kevin Risley
Report | Print
Nov 10, 2025 -

BMW of Spokane responded

Thank you for your kind words about our service department! We are thrilled you had an excellent experience at BMW of Spokane. We look forward to assisting you again in the future!

November 08, 2025

A big thank you to Kevin and the technician who helped service my Mini Cooper! More

by Paris5354
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Risley
Report | Print
Nov 10, 2025 -

BMW of Spokane responded

We appreciate you bringing your Mini Cooper in for service at BMW of Spokane! Thank you for sharing your happiness with Kevin and please let us know how we can serve you again in the future!

October 31, 2025

The dealership has a lot of wonderful people, who are a pleasure to work with and very knowledgeable. More

by jb161
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Risley
Report | Print
Oct 31, 2025 -

BMW of Spokane responded

Thank you for sharing your five-star feedback, and for choosing BMW of Spokane! Please let us know if we can be of any further assistance. Have a great day!

October 30, 2025

This dealership has gone from “so so” to Excellent in the past couple of years. Kudos to the present owner. When I first came to this business 7yrs.ago, typically I was disappointed. In my past two visits, i More

by Cal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Audrey K. 5 stars
Report | Print
Oct 30, 2025 -

BMW of Spokane responded

Hi Cal, Your review means a lot to us! We're happy to hear about your current level of satisfaction with our team. Thank you from all of us at BMW of Spokane!

October 27, 2025

Thank you for the quick service. It would have been better if they had also done some basic checks. More

by minsooknam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Risley
Report | Print
Oct 27, 2025 -

BMW of Spokane responded

We appreciate the opportunity to work with you at BMW of Spokane! Thank you for providing your feedback, as it helps us to improve. Come see us again soon!

October 26, 2025

Staff, including Kevin, are great. Timely updates and communication during our service visit. Provided a ride downtown for us during service time. Having said that, BMW service cost More

by cucreek
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Risley
Report | Print
Oct 27, 2025 -

BMW of Spokane responded

We're glad to hear that Kevin and the team took such good care of you during your visit, but we understand your concerns about pricing. We will make sure to share your feedback internally and pass along your praise to Kevin. If there's anything else we can do for you, please don't hesitate to reach out. Thank you, The BMW of Spokane Team

October 26, 2025

Excellent service experience. Nice comfortable lounge. Finished on time. Appointment easy to schedule. Highly recommend. More

by mnazerali
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Risley
Report | Print
Oct 27, 2025 -

BMW of Spokane responded

We're happy to hear your service experience was excellent and that we made scheduling easy! Thanks for choosing BMW of Spokane and for your recommendation!

October 26, 2025

Very professional and curious. Was not pushy or ask for things to be fixed that weren’t necessary More

by Matthew.dromgoole
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Grumbly
Report | Print
Oct 27, 2025 -

BMW of Spokane responded

Hi Matthew, We appreciate the kind service review highlighting the professional and courteous customer care provided. Until next time, safe travels from BMW of Spokane!

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