Back

BMW of Spokane

Spokane, WA

4.0
541 Reviews

215 E Montgomery Ave

Spokane, WA

99207

Directions

By Type

Showing 541 reviews

August 03, 2021

Absolute pleasure working with my salesman and all of the staff involved. Honest good people. More

by Happy Customer
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh.
Aug 06, 2021 -

BMW of Spokane responded

We love hearing from happy customers! We are so glad you enjoyed your dealership experience. Please think of us and our team on your next car adventure.

May 26, 2021

They are very fast clean and friendly. The service was excellent and fair. I had to get my car shipped in from out of state and they had it delivered, detailed, and ready within a week! Ask for Nick More

by Chris J
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Daadouch
May 27, 2021 -

BMW of Spokane responded

Thank you for your business! We are so proud of our sales team and we are happy to hear they made your experience so enjoyable. We hope you have a great day.

April 27, 2021

Worst car buying experience I have had in 2 countries. No service, no information on warranty purchased (still don't even have name of company after contacting dealership multiple times), wrong title wor More

by CAM
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Alan, Derrek
May 04, 2021 -

BMW of Spokane responded

We’re sorry to hear your service was not satisfactory! We’d love to learn how we can improve. Please call us at 877-548-4427 to reach our corporate Lithia Cares team or 509-368-7839 to speak directly with General Manager Jim Baughman so we can provide a solution to this issue.

May 13, 2021 -

BMW of Spokane responded

Thank you for taking the time to express your concerns. We appreciate the feedback and we are sorry to hear your experience was a poor one. Please call us at 877-548-4427 to reach our corporate Lithia Cares team or 509-368-7839 to speak directly with General Manager Jim Baughman so we can provide a solution to this issue.

December 29, 2020

Yesterday we purchased our new ride at BMW and had an excellent experience thanks to Derreck McGee. He has a wealth of knowledge with the vehicles inside and out which gave us confidence in buying our More

by Misty Miacolo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Allan , Bo Lively
Jan 11, 2021 -

BMW of Spokane responded

Thank you for business! We are so proud of our sales team and we are happy to hear they made your experience so enjoyable. We hope you have a great day.

September 21, 2020

Staff was very friendly and attentive. Robbie and Jessica helped us and were readily available to answer questions. We greatly appreciate the good customer service. More

by Tammy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robbie, Jessica
July 12, 2020

I purchased a vehicle at BMW of Spokane from Derrick Mcgee, and it couldn’t have been better! He was helpful, honest and informative. He sent me a video of the car moments after it hit the lot. Derric More

by EliseMT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Derrick Mcgee
March 27, 2020

This was the best car buying experience I've had. The staff kept constant contact with me. They even sent a video of the vehicle I was interested in. I ended up getting financing at a great rate. The sal More

by Carbuyer
Recommend Dealer
Yes
Employees Worked With
Derrick McGee
Mar 30, 2020 -

BMW of Spokane responded

We're pleased that Derrick took such good care of you and made your experience so quick and painless! It's moments like these that make us so proud. We hope you're enjoying your new vehicle so far and please feel free to ask, should you ever have any questions! Regards, The BMW of Spokane Team

March 24, 2020

This was a wonderful company to work with. We found our used automobile online and they financed, sold, and shipped it without a glitch. Perfect! More

by Susan
Recommend Dealer
Yes
Employees Worked With
Robert Bailey
Mar 25, 2020 -

BMW of Spokane responded

Hi Susan, It's so nice to hear that we provided you with a smooth car-buying experience! We look forward to serving you again in the future! Regards, The BMW of Spokane Team

March 20, 2020

Excellent service through the whole process. Robert Fayant has a low pressure presentation and was great to work with through the sales process. Thank you More

by Byrongega
Recommend Dealer
Yes
Employees Worked With
Robert Fayant
Mar 23, 2020 -

BMW of Spokane responded

Hi Bryon, We're glad to see that Robert was accommodating during your car-buying experience and we hope you're loving your vehicle. If you ever need anything from us here, please do not hesitate to let us know! Regards, The BMW of Spokane Team

March 19, 2020

Fantastic customer service - not one glitch when purchased my vehicle. Very satisfied and will buy my next one there as well! Job well done BMW of Spokane! More

by Gtmadatian
Recommend Dealer
Yes
Employees Worked With
Ally and Richard and Robert, Robert Bailey, Bo Lively
Mar 23, 2020 -

BMW of Spokane responded

It’s great to know that our staff was able to give you the car-buying experience you were looking for! Buying a new car is an important decision, and we can't thank you enough for choosing us to help you with it! If you need anything else down the road, please don't hesitate to call. Regards, The BMW of Spokane Team

...
6
...