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BMW of Spokane

Spokane, WA

4.2
569 Reviews

215 E Montgomery Ave

Spokane, WA

99207

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Showing 569 reviews

March 06, 2014

Mel and Matt always go above and beyond for me. My car broke down and they gave me a loaner car the same day and kept me informed of the status of my vehicle. Matt always explains the technical informati More

by shumal1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mel Watson, Matthew Rydman
December 11, 2013

I wanted to write a note regarding my experience of purchasing a new vehicle from you. I searched the internet for the best deal which had the options I wanted. Meeting Evette, I felt very comfortable More

by thor4man
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mel Watson, Scott Grumbly, Evette Burgess
December 05, 2013

First time car buyer here! I was extremely impressed with the employees that allows this company to run so smoothly. They all were wonderful, friendly and outgoing, which really made me feel welcomed. The bu More

by mccorm46
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mel Watson
November 26, 2013

I worked with Shad and had a great first time BMW purchase experience. He was more than willing to help with any questions, concerns or obstacles. The entire staff was very friendly and helpful. Ca More

by WAZZURX
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shad Walter
November 25, 2013

Our purchase involved a used vehicle originating at a dealership over 600 miles from our house. Because it was at a dealer in the Lithia group, we started by calling the closest Lithia dealer to us in-st More

by blanzawa
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
November 23, 2013

Great service from Shad at camp BMW. I will recommend friends and family to visit him if they are looking for a new or used car. More

by Wweilep
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shad Walter
November 22, 2013

The service from Camp BMW was awesome. Michael took care of me on his day off, and Matt took over and gave the same professional service that Michael always does. These gentlemen are first class and are ma More

by Eenie
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Platt, Matthew Rydman
October 29, 2013

I contacted Evette Burgess because Scott at Lexus of Spokane told me, Evette at Camp BMW had the vehicle I was looking for. I talked with Evette several times and we emailed back and forth many times to More

by rxlexus
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Evette Burgess
October 27, 2013

Thank you Camp BMW for a fantastic service department and dealership.   On Saturday Oct 26th while visiting Spokane our BMW 325 quit running.   We called for help and Ashley provided towing information and a More

by Jpmadennison
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service Team, Ashley, Mel Watson, Matthew Rydman
October 27, 2013

The dealer had posted a Craigslist ad for 2007 Lexus. When we called about this 2007 Lexus, we found the ad for this vehicle had been sold, but we could come down to look at a 2010 model. We understood t More

by DisappointedInSpokane
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Louis (sales manager), Shad Walter
Nov 04, 2013 -

BMW of Spokane responded

I am very sorry to hear that you were disappointed with your experience. The situation you describe does not live up to our standards of exceptional customer service and I apologize. I would be happy to speak with you and handle your experience personally so that I may demonstrate our commitment to excellence. Please contact directly at your convenience. I look forward to speaking with you. Sincerely, Mel Watson, General Manager 509.458.3288