BMW of Spokane

Thank you for the quick service. It would have been better if they had also done some basic checks. It would have been better if they had also done some basic checks. More

Staff, including Kevin, are great. Timely updates and communication during our service visit. Provided a ride downtown for us during service time. Having said that, BMW service cost Timely updates and communication during our service visit. Provided a ride downtown for us during service time. Having said that, BMW service costs are prohibitively expensive. Especially with the 3 year only warranty period. More

Excellent service experience. Nice comfortable lounge. Finished on time. Appointment easy to schedule. Highly recommend. Nice comfortable lounge. Finished on time. Appointment easy to schedule. Highly recommend. More

Very professional and curious. Was not pushy or ask for things to be fixed that weren’t necessary Was not pushy or ask for things to be fixed that weren’t necessary More

Spokane BMW has a great service dept but the sales dept uses automated messaging and AI responses which is very annoying. uses automated messaging and AI responses which is very annoying. More

Bought a used Volvo from BMW of Spokane this past summer. I made the mistake of buying a life-time oil changes. When I recently needed an oil change, they were booked out for 6 weeks, but I was determined I made the mistake of buying a life-time oil changes. When I recently needed an oil change, they were booked out for 6 weeks, but I was determined to get my money's worth out of the life-time offer. When I picked up the car, the reminder of an upcoming service kept popping up on the dash. When I went back, I was told "we're BMW techs and don't know other cars to reset it". A 1 min. tutorial on YouTube got it reset. (Maybe I should apply for a tech job...?) Seems you could take the life-time oil changes $'s, but can't do the whole job...:(( More

Kevin and his team at BMW doesn’t disappoint! Car was washed and delivered to me on time. Car was washed and delivered to me on time. More

We were greeted by Jesse who was very helpful and personable. He was very patient in giving us the opportunity to test drive several vehicles until I found the one that was perfect for me. personable. He was very patient in giving us the opportunity to test drive several vehicles until I found the one that was perfect for me. More

It’s the best combination of excellent professionalism and laid back welcoming you didn’t know you needed. and laid back welcoming you didn’t know you needed. More

They are very friendly and offer good service. It was easy to schedule my service and was done quickly. It was easy to schedule my service and was done quickly. More