BMW of Spokane

Easy to communicate, friendly, and patient. Very nice experience. Will recommend to others for buying a car in your dealership. Thanks! Very nice experience. Will recommend to others for buying a car in your dealership. Thanks! More

Michael was excellent in expediting the sales process! He was extremely helpful, knowledgeable and professional. He was extremely helpful, knowledgeable and professional. More

Our experience was exceptional from start to finish during our decision-making process to purchase a slightly used BMW. The BMW Spokane team provided outstanding customer service, answering our questio during our decision-making process to purchase a slightly used BMW. The BMW Spokane team provided outstanding customer service, answering our questions about different models, assisting with financing, and offering technical support. I want to specifically mention Bruce, our sales associate, who patiently helped us without any pressure from the moment we arrived. He treats people with grace and respect and has a comprehensive knowledge of the products. He was thoughtful and truly listened to everything we said. I couldn’t be more grateful for the opportunity to work with Bruce. More

Jesse Ingham at BMW was amazing. Showed me the vehicle and helped me in the buying process. Will recommend him and BMW to people I know! Showed me the vehicle and helped me in the buying process. Will recommend him and BMW to people I know! More

Robby was very good explaining all the buttons to me. I can’t remember them but he tried. I can’t remember them but he tried. More

We had a wonderful experience. The staff were awesome throughout the whole process. Highly recommend Pauline The staff were awesome throughout the whole process. Highly recommend Pauline More

Brandon made me feel like he had my interests at heart. He was friendly and found the car that fit my needs. He was friendly and found the car that fit my needs. More

Friendly and accommodating staff, great and honest upfront pricing, no sales pressure. Lower sales tax compared to elsewhere in WA. upfront pricing, no sales pressure. Lower sales tax compared to elsewhere in WA. More

The dealership keeps a nice inventory of cars to see and drive where most other luxury dealerships such as Mercedes, Cadillac, and Lexus did not have much of a selection on hand. You had to order one and pu drive where most other luxury dealerships such as Mercedes, Cadillac, and Lexus did not have much of a selection on hand. You had to order one and put a deposit down on something you couldn’t even see or drive. So that was a huge plus and one of the reasons and final decisions why we bought our car at bmw. The waiting area with drinks and snacks is a huge plus! The parts department were very knowledgeable and helpful after our purchase of our car. The front desk girl is seriously lacking in customer service. She isn’t knowledgeable, doesn’t really care and is more concerned with herself. She works in a luxury dealership and personally we felt like she just lacked the customer service. She’s one of your first impressions of the dealership when you walk in along with the showroom floor. Immature is one of the first words that pops into mind. Definitely doesn’t dress for her position. Sales team are absolutely amazing. Dereck sold us our car and we couldn’t have been happier buying a car from him. He’s gone over the top to be helpful during and after the sale! And so have other sales reps! More

Brandon was very nice and made me feel comfortable. Everyone I spoke to was friendly and professional. The whole experience was pretty great! Everyone I spoke to was friendly and professional. The whole experience was pretty great! More