BMW of Spokane

Excellent Service Patrick was excellent to work with. Was timely in his communication, listened to my concerns gave me options and acted accordingly. Definitely great p Patrick was excellent to work with. Was timely in his communication, listened to my concerns gave me options and acted accordingly. Definitely great place for service. More

Service on a 2011 BMW X3 with Dinan As usual, Scott at BMW Spokane service department, was his normal friendly and knowledgeable self. My ride was expertly taken care of and I had a nice As usual, Scott at BMW Spokane service department, was his normal friendly and knowledgeable self. My ride was expertly taken care of and I had a nice loaner to boot. Thanks again! More

Very good experience Tyson was a good fellow with which to deal. I purchased a 2015 dealer demo. It was his suggestion that I look into this vehicle and I'm glad I did. Tyson was a good fellow with which to deal. I purchased a 2015 dealer demo. It was his suggestion that I look into this vehicle and I'm glad I did. It was exceptionally clean and well maintained. I will always seek out a dealer demo in the future. Over the years; I've found Camp BMW to be a professional organization to deal with. This is my fifth BMW. More

BMW of Spokane The main reason I have my 3 BMW's serviced by BMW of Spokane is because of Kevin the service writer. He is so easy to deal with and I can contact him The main reason I have my 3 BMW's serviced by BMW of Spokane is because of Kevin the service writer. He is so easy to deal with and I can contact him at anytime with questions via email or phone. Thanks Kevin for making my experience so positive. More

Great service department! We have been doing business with BMW of Spokane for several years now. The sales and service departments always make sure you get your needs taken car We have been doing business with BMW of Spokane for several years now. The sales and service departments always make sure you get your needs taken care of. They are all very attentive, friendly, and courteous and do everything they can to offer a great customer experience. My vehicle is always done on time, and if it isn't, they stay in contact with me to let me know the status. More

Very Accomadating After a busy morning, Patrick made sure I was to work on time and had Ryan pick me up when my car was ready.THANKS! After a busy morning, Patrick made sure I was to work on time and had Ryan pick me up when my car was ready.THANKS! More

Excellent value and service, quality purchase Our car had been stolen and we were scrambling top find a new one while in a less than ideal financial situation. Auto Nation had already sold us a ca Our car had been stolen and we were scrambling top find a new one while in a less than ideal financial situation. Auto Nation had already sold us a car and given us 3 days to get it checked and return it if we were unsatisfied. It hadn't had a decent inspection, it turned out to have a lot of maintenance coming up, and the warranties and other fees nearly doubled its price. we returned it and the difference between them and here was night and day. We got a used car and they did everything they could to get us the best possible financing and lowest possible price. No tricks, no negotiating, and an honest evaluation of our options. And since its our first time financing a car, the salesman even sat down and explained how financing worked and ways to get the best possible rates. The car had an in depth inspection, not just detailing. All current recommended maintenance had been done, and we were informed of all upcoming maintenance. Before we left the lot, they cleaned it and filled the tank. We feel confident and happy with our new car, and everyone there was very kind to us and did their best to help. More

Continue to deliver personalized service. Even after 7 years, I get treated as if my X5 is new. Kevin is quick to remember the concerns I have about my car. It has been a pleasure having som Even after 7 years, I get treated as if my X5 is new. Kevin is quick to remember the concerns I have about my car. It has been a pleasure having someone know me AND my car. More

Thoughtful professional personal attention The service department is excellent. Our service advisor, Patrick, answered all of our questions, and was genuinely interested in seeing we had a good The service department is excellent. Our service advisor, Patrick, answered all of our questions, and was genuinely interested in seeing we had a good experience. Whether it is Joe in management or Patrick or Scott in the service department, we are treated in a friendly manner by people who are knowledgeable and go out of their way to make our visit enjoyable. More

Good luck getting them to answer a phone. What a joke. You can call this place all day over and over and they will never answer. They have the phone setup you never get a front desk person or What a joke. You can call this place all day over and over and they will never answer. They have the phone setup you never get a front desk person or a human. You can call service never answer, call parts never answer. Leave messages no return call. Pathetic, I call BMW of Bellevue they pick right up put me on hold for a few minutes then help me right out. Spokane BMW, hire some staff and stop being so cheap. More