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BMW of Spokane

Spokane, WA

4.2
565 Reviews

215 E Montgomery Ave

Spokane, WA

99207

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Showing 565 reviews

November 16, 2024

I have had two different cars serviced by this dealership. The service and helpfulness has been terrific. Paul in service helped us recently. He went out of his way when we had to have the car tow More

by bdanke72
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul. Service
Nov 18, 2024 -

BMW of Spokane responded

Thank you for the 5-stars and for placing your trust in our BMW of Spokane team! We're more than happy to take care of your service and maintenance. We will continue to provide excellent service at your future visits. See you next time!

November 12, 2024

They did a airbag recall on my car. They had it ready when they said it would be More

by 1blroot
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Risley
Nov 12, 2024 -

BMW of Spokane responded

Thank you for bringing your car in for recall service! Please let us know how we can be of assistance to you in the future at BMW of Spokane. See you next time!

November 04, 2024

Please write about 15 words about this dealership. That’s the only thing I could think of except you’re great. You have a great great leader in the service department. Patrick McCarthy and Devon is a More

by JK nichols
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Risley
Nov 05, 2024 -

BMW of Spokane responded

Thank you for the glowing review! We're delighted to hear that Patrick, Devon, and our team at BMW of Spokane made such a positive impression. We appreciate your support and look forward to serving you again!

November 02, 2024

I was very pleased with the service received. You went above and beyond what I expected. My vehicle was a few hundred miles past the 36,000 mile waranty but you did the required services without More

by ume1925
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Grumbly
Nov 05, 2024 -

BMW of Spokane responded

We're delighted to hear that our team at BMW of Spokane exceeded your expectations and provided exceptional service beyond the warranty. It's important to us that our customers feel valued, and we're glad we could assist you! Thank you for sharing your experience with us.

October 30, 2024

Im very Happy we Live in Corvallis Montana and they picked up my car Sunday late afternoon did recall repair and returned my car to me Friday Morning. They kept in contact with me the whole time lettin More

by johntaz33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Grumbly, Kevin Risley
Oct 31, 2024 -

BMW of Spokane responded

Hi John, we aim for exceptional customer service at BMW of Spokane! We're elated to hear about the thorough and professional service you've received from our team. Thank you for choosing us!

October 29, 2024

All of the employees at the dealership were helpful and friendly. The process of buying a new vehicle was easy. More

by charlesvandyck
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Elijah Eck
Oct 30, 2024 -

BMW of Spokane responded

Hi Charles, Thank you for taking the time to share your experience! We aim for a top-tier service experience for each and every one of our guests and are pleased to see this reflected in your visit at BMW of Spokane. Enjoy your new ride and please let us know how we can assist you in the future!

October 28, 2024

We've always had a good experience here in both our lease experiences and our service experiences. More

by mewillemsen53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Clift, Scott Grumbly, Kevin Risley
Oct 28, 2024 -

BMW of Spokane responded

Thank you for the kind review from all of us at BMW of Spokane! We workhard to ensure our customers, like yourself are provided with top-tier service at each visit. Thank you for being a customer of ours!

October 25, 2024

They have always been respectful, patient and really helpful. Kevin has always arranged any service that I need and has supported my needs. I would not trust my car to anyone else. More

by maryforgey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Risley
Oct 28, 2024 -

BMW of Spokane responded

Hi Mary, Thank you for sharing your happiness with Kevin and the team at BMW of Spokane. We strive for great service and are happy to know our team has earned your trust with their respectful and helpful service. Thank you for choosing us, we're here whenever you need assistance!

October 22, 2024

I had an issue and Paul made it completely right. I appreciate it very much. I’m very satisfied. Thank you. More

by kellswaim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul in Servic
Oct 23, 2024 -

BMW of Spokane responded

Hi Kellswaim, thank you for bringing your vehicle in for repairs. We're happy Paul was able to resolve your issue and leave you satisfied with your experience at BMW of Spokane. Please let us know how we can assist you in the future!

October 19, 2024

BMW of Spokane always treats me with great courtesy and professionalism. They always take time to explain their assessment to me. More

by jerryjandavis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyson Snook, Scott Grumbly, Joseph Sukin, Kevin Risley, Adel Ebrahim
Oct 21, 2024 -

BMW of Spokane responded

Hi Jerry, thank you for sharing your experience! We're glad to hear that our team at BMW of Spokane consistently provides courteous and professional service. We appreciate your support!

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