
BMW of Spokane
Spokane, WA
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Great Advice I custom ordered a 4 series GC. Tyson was extremely friendly and helpful from initial test drive through final delivery. He provided help with color I custom ordered a 4 series GC. Tyson was extremely friendly and helpful from initial test drive through final delivery. He provided help with color choices and provided great feedback on which options to purchase or avoid. We ended up with an uncommon build that looks great. Tyson called frequently to keep me updated on the build and delivery process. He pointed out and walked me through the process for getting a rebate I didn't know I was entitled to, and I got more than I expected for my trade-in (really!). The day the car arrived he ensured that the final purchase process was smooth and easy. I purchase a car about once a decade, and I am confident Tyson sold me a car I will love for the next 10 years. More
Fast and Efficient Was on a road trip, so had to budget time. The service people at BMW Spokane were fast and efficient, and had me out by the promised time. Was on a road trip, so had to budget time. The service people at BMW Spokane were fast and efficient, and had me out by the promised time. More
Great Experience My experience at BMW of Spokane was great but even more so the service provide by Tyson Snook was a major reason why. Tyson's customer service is top My experience at BMW of Spokane was great but even more so the service provide by Tyson Snook was a major reason why. Tyson's customer service is top notch. He took the time to listen to my wants and needs and never once did I feel pressured or directed to something I was not shopping for. He was prompt in his response to my questions, he was polite and very professional. Because of my experience and dealing with Tyson, I will continue to refer people to him to experience how shopping for a vehicle should be. More
Recall work and oil change Great customer service, quick work, convenient with loaner car provided. They know my name, they ask if I need anything while waiting. I feel well ta Great customer service, quick work, convenient with loaner car provided. They know my name, they ask if I need anything while waiting. I feel well taken care of and they genuinely care about my experience with them, alwaysgrear, why I'm a return customer! More
Scott and his team always take great care of me. I appreciate how Scott and team professionally manage the care of my vehicle. Always listens, keeps me informed of upcoming maintenance so I can plan I appreciate how Scott and team professionally manage the care of my vehicle. Always listens, keeps me informed of upcoming maintenance so I can plan and takes a genuine interest in my experience. More
Very friendly and professional assistance! I recently moved to Spokane from the Chicago area. I found the service and sales staff to be exceptionally friendly and helpful. I would definitely I recently moved to Spokane from the Chicago area. I found the service and sales staff to be exceptionally friendly and helpful. I would definitely recommend this dealership! More
Best Dealership Great Experience with staff @ BMW Spokane. Everyone is so nice & friendly. Great coffee bar and TV's. The waiting are is cool & comfortable. Shutt Great Experience with staff @ BMW Spokane. Everyone is so nice & friendly. Great coffee bar and TV's. The waiting are is cool & comfortable. Shuttle & loaner cars too if you don't want to wait. BMW Spokane always takes care of me & my vehicle. More
Service rendered Good service, did not get the name of the service representative, The rep need to be more personable, somewhat quite but appeared to be efficient wit Good service, did not get the name of the service representative, The rep need to be more personable, somewhat quite but appeared to be efficient with his job . The waiting area is clean and neat with good hot coffee. More
No pressure, made us a great deal! With information at our fingertips via smartphones, we know a good deal when we see one. The "X" factor is always Trade appraisal. Thanks to Tyson tru With information at our fingertips via smartphones, we know a good deal when we see one. The "X" factor is always Trade appraisal. Thanks to Tyson truly working hard to continue working with our budget parameters, we were able to get the Volvo XC90 we wanted and a very fair price on trade. With 10+ car deals in the past decade, this was by far the best experience we have had. Tyson surpassed all expectations, and did so without any pressure, which is much appreciated as buyers. We will celebrate to him in the future when we are ready to buy again, and will be referring our friends and family, too!!! More
Exceptional service! BMW notified me it was time for service, and was available at a time convenient for me, and service staff was friendly and expedient! Love Camp BMW! BMW notified me it was time for service, and was available at a time convenient for me, and service staff was friendly and expedient! Love Camp BMW! More