BMW of Spokane

Scott Grumbly made my service experience excellent. Scott scheduled my service, walked me through the process, and was very helpful when it came to questions and concerns that I had. When my BMW needs s Scott scheduled my service, walked me through the process, and was very helpful when it came to questions and concerns that I had. When my BMW needs service, Scott will be the first person I call. More

Exemplary customer service! The entire team at BMW provides such an outstanding level of care for their customers, I will never shop anywhere else. They went above and beyond to The entire team at BMW provides such an outstanding level of care for their customers, I will never shop anywhere else. They went above and beyond to ensure the transaction be smooth and totally tailored to my needs. I cannot say enough good about my entire experience or recommend them any higher! More

Like flying First Class I was absolutely impressed on my experience from the first minute I pulled into the service bay. Not only did my vehicle get a quality service, I was I was absolutely impressed on my experience from the first minute I pulled into the service bay. Not only did my vehicle get a quality service, I was treated like a passenger flying First Class. Relaxed waiting area, great snacks and beverage. I can’t wait for my car’s next service. More

efficient Took my new BMW in for a new tire. was on travel but the communication was outstanding and when I came in Friday afternoon, late - staff was still en Took my new BMW in for a new tire. was on travel but the communication was outstanding and when I came in Friday afternoon, late - staff was still engaged and friendly and had me on my way in 10 minutes. no waiting, great service. was wonderful to see More

Air bag recall Very professional and service was completed on time. Car was clean when I picked it up. Would recommend this dealship to my friends. Thank you. Very professional and service was completed on time. Car was clean when I picked it up. Would recommend this dealship to my friends. Thank you. More

Scott is awesome! When we get our vehicles serviced at Camp BMW, Scott always treats us with professionalism, honesty and integrity. We have the highest confidence and When we get our vehicles serviced at Camp BMW, Scott always treats us with professionalism, honesty and integrity. We have the highest confidence and trust in Scott and have never had a need to question his expertise or guidance on what is needed at the moment and what can wait to be taken care of. Scott is a great asset to Camp BMW and is one of the reasons we continue to have all our vehicles serviced at Camp BMW. More

Came in for service on recall items for my BMW X5 I came in and use your service center as I have the last 8 years and worked with Kevin Risley who is Ben your service guy for last 2 years I'm extreme I came in and use your service center as I have the last 8 years and worked with Kevin Risley who is Ben your service guy for last 2 years I'm extremely impressed with his ability to be professional friendly and always does what he says he's going to do you can tell that his customer service is his priority and his Integrity shows in all that he does I give him a 10 star rating! I give him a 10 star rating More

Spokane BMW I was early to my appointment.The service department took the car in anyway and arranged for my loaner with no problem. My car was ready when promis I was early to my appointment.The service department took the car in anyway and arranged for my loaner with no problem. My car was ready when promised. More

Servis of Our X5 As always our experience with Spokane BMW service and dealership was very good one.Kevin Risley is a very knowledgeable and friendly. He is trying to As always our experience with Spokane BMW service and dealership was very good one.Kevin Risley is a very knowledgeable and friendly. He is trying to help his customers and his job done is perfect. More

They made it quick and easy. It was quick easy and we got what we wanted. A very nice care for a great price. They were easy to work with and they did it on our schedule. It was quick easy and we got what we wanted. A very nice care for a great price. They were easy to work with and they did it on our schedule. More