BMW of Spokane

Easiest purchasing experience EVER Brett made the buying experience seamless! I've bought several cars from out of state and none of them have been as easy as this one! Brett worked wit Brett made the buying experience seamless! I've bought several cars from out of state and none of them have been as easy as this one! Brett worked within my budget and did all the leg work to get me in the car I've wanted for a very long time. He went above and beyond to drive the BMW to me, savings me not only time but anxiety. The service alone from Brett and team was almost as good as getting my BMW. Thank you, thank you!! More

Merry Christmas to me! I love going into the Spokane BMW shop. I took my 2015 in for service and walked out with a 2018 hybrid. My first ever. I loved the service from all t I love going into the Spokane BMW shop. I took my 2015 in for service and walked out with a 2018 hybrid. My first ever. I loved the service from all the shops. I especially love my new 2018 BMW 40e. Merry Christmas to me! More

Car Purchase Adel our salesperson showed enthusiasm and a sincere belief in the BMW product. He drives one. Everyone I dealt with seemed to really enjoy their jo Adel our salesperson showed enthusiasm and a sincere belief in the BMW product. He drives one. Everyone I dealt with seemed to really enjoy their jobs. As a manager myself that speaks well of the organization. Adel wanted to make sure that all of our questions were addressed and He has continued contact after we purchased the vehicle. More

Great Customer Service Scott Grumbly takes great care of us! He understands customer service and does a great job. I highly recommend working with Scott for all your service Scott Grumbly takes great care of us! He understands customer service and does a great job. I highly recommend working with Scott for all your service needs. More

Great effort made to please I was pleased to see that much effort was made to meet all my needs. Mostly, I was happy to see that my car was well cared for. No scratches or grea I was pleased to see that much effort was made to meet all my needs. Mostly, I was happy to see that my car was well cared for. No scratches or grease marks inside or out. More

Great Service! Friendly professional service from initial scheduling to completed work. Airbag recall and oil change was completed on time at a reasonable rate. I Friendly professional service from initial scheduling to completed work. Airbag recall and oil change was completed on time at a reasonable rate. I will definitely return. More

Adele was great Took bmw two and half months to get my loan approved and the car loan paid on the vehicle I had traded in...I guess I am satisfied now. Thanks Adele. Took bmw two and half months to get my loan approved and the car loan paid on the vehicle I had traded in...I guess I am satisfied now. Thanks Adele. More

Airbag Recall The facility is top notch and I was in and out in the estimated time. The waiting area is comfortable, clean, inviting and well-stocked. The facility is top notch and I was in and out in the estimated time. The waiting area is comfortable, clean, inviting and well-stocked. More

Brett was honest, sincerely, friendly, and easy to work with This was the simplest car buying experience I've had, which is amazing as I made the purchase while in Seattle. Brett was a straight shooter, profess This was the simplest car buying experience I've had, which is amazing as I made the purchase while in Seattle. Brett was a straight shooter, professional, and did a great job communicating and honestly answering all my questions. More

Excellent! I bought my BMW from another dealership in Spokane. I live in Moscow, ID. Since I don't want to drive all the way to Spokane, i would always take my c I bought my BMW from another dealership in Spokane. I live in Moscow, ID. Since I don't want to drive all the way to Spokane, i would always take my car to Toyota of Pullman for general maintenance. So when I took it in last month, Toyota told me that my crankshaft is leaking and needs to be replaced. The estimate was $3,500.00 only for the work not including parts. I decided to take my beemer to Scott Grumbly at BMW of Spokane. I told him that Toyota was trying to sell me crankshaft replacement and that I personally don't undersnad much in cars and I can't know for sure if it is leaking. Scott was so nice to me! He took my car in. They walked me inside the service shop to look at the leak. I really appreciate them pulling the car up and showing me exactly what's going on. After running multiple tests, they found out that the leak was actually where the coolant was because someone put in a wrong antifreeze. I really appreciate them being honest with me and straight forward. I could've spent over $4,000.00 changing something that I didn't need. I think a lot of dealerships could take adventage of you when they see you are a woman and are not very knowledable in cars. I appreciated BMW of Spokane service center and Scott being completely honest with me and not trying to sell me something I don't need. I even got a free car wash! Isn't that amazing? lol Even though before I didn't want to go all the way to Spokane for maintenance, BMW will be my go to because they are honest and trustworthy. Thank you for helping me understand my car better and where the problem is. You guys are the best!!!! More