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BMW of Spokane

Spokane, WA

Overview
Reviews
Vehicles
4.2
552 Reviews
Call Dealership (509) 210-1145
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215 E Montgomery Ave

Spokane, WA

99207

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Showing 552 reviews

November 02, 2024

I was very pleased with the service received. You went above and beyond what I expected. My vehicle was a few hundred miles past the 36,000 mile waranty but you did the required services without More

by ume1925
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Grumbly
Report | Print
Nov 05, 2024 -

BMW of Spokane responded

We're delighted to hear that our team at BMW of Spokane exceeded your expectations and provided exceptional service beyond the warranty. It's important to us that our customers feel valued, and we're glad we could assist you! Thank you for sharing your experience with us.

October 30, 2024

Im very Happy we Live in Corvallis Montana and they picked up my car Sunday late afternoon did recall repair and returned my car to me Friday Morning. They kept in contact with me the whole time lettin More

by johntaz33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Grumbly, Kevin Risley
Report | Print
Oct 31, 2024 -

BMW of Spokane responded

Hi John, we aim for exceptional customer service at BMW of Spokane! We're elated to hear about the thorough and professional service you've received from our team. Thank you for choosing us!

October 29, 2024

All of the employees at the dealership were helpful and friendly. The process of buying a new vehicle was easy. More

by charlesvandyck
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Elijah Eck
Report | Print
Oct 30, 2024 -

BMW of Spokane responded

Hi Charles, Thank you for taking the time to share your experience! We aim for a top-tier service experience for each and every one of our guests and are pleased to see this reflected in your visit at BMW of Spokane. Enjoy your new ride and please let us know how we can assist you in the future!

October 28, 2024

We've always had a good experience here in both our lease experiences and our service experiences. More

by mewillemsen53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Clift, Scott Grumbly, Kevin Risley
Report | Print
Oct 28, 2024 -

BMW of Spokane responded

Thank you for the kind review from all of us at BMW of Spokane! We workhard to ensure our customers, like yourself are provided with top-tier service at each visit. Thank you for being a customer of ours!

October 25, 2024

They have always been respectful, patient and really helpful. Kevin has always arranged any service that I need and has supported my needs. I would not trust my car to anyone else. More

by maryforgey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Risley
Report | Print
Oct 28, 2024 -

BMW of Spokane responded

Hi Mary, Thank you for sharing your happiness with Kevin and the team at BMW of Spokane. We strive for great service and are happy to know our team has earned your trust with their respectful and helpful service. Thank you for choosing us, we're here whenever you need assistance!

October 22, 2024

I had an issue and Paul made it completely right. I appreciate it very much. I’m very satisfied. Thank you. More

by kellswaim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul in Servic
Report | Print
Oct 23, 2024 -

BMW of Spokane responded

Hi Kellswaim, thank you for bringing your vehicle in for repairs. We're happy Paul was able to resolve your issue and leave you satisfied with your experience at BMW of Spokane. Please let us know how we can assist you in the future!

October 19, 2024

BMW of Spokane always treats me with great courtesy and professionalism. They always take time to explain their assessment to me. More

by jerryjandavis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyson Snook, Scott Grumbly, Joseph Sukin, Kevin Risley, Adel Ebrahim
Report | Print
Oct 21, 2024 -

BMW of Spokane responded

Hi Jerry, thank you for sharing your experience! We're glad to hear that our team at BMW of Spokane consistently provides courteous and professional service. We appreciate your support!

October 18, 2024

Kevin was very helpful and professional. They had my car ready when promised and it had car wash More

by Linda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Risley
Report | Print
Oct 18, 2024 -

BMW of Spokane responded

Hi Linda, thank you for choosing to service your vehicle with us at BMW of Spokane! We're happy to have met your service expectations and look forward to working with you again in the future.

October 11, 2024

Great people to work with. (Paul in service). Miscommunicated time as I dropped car off at noon and finally done at 4:00 pm More

by DENNY.SETZER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Grumbly, Kevin Risley
Report | Print
Oct 14, 2024 -

BMW of Spokane responded

Thank you for your feedback! We're glad to hear that the team at BMW of Spokane was great to work with, and we apologize for any miscommunication regarding timing. We appreciate your patience and look forward to serving you again in the future!

October 07, 2024

Great service, quick check in and friendly staff. Another great experience for us and our X3. More

by rikwmunro
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul
Report | Print
Oct 07, 2024 -

BMW of Spokane responded

Thank you for trusting our BMW of Spokane Service Center with your BMW X3 service and maintenance. We will continue to provide this excellent level of service at your future visits! See you next time.

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