BMW of Spokane

Warranty issues Scott and the team went above and beyond to find a solution for my X3 and my repetitive check engine light issue. Offering the courtesy car and then Scott and the team went above and beyond to find a solution for my X3 and my repetitive check engine light issue. Offering the courtesy car and then driving to meet me half way when we switched vehicles back was greatly appreciated. X3 now performing better than ever. More

Accommodating and quick Fixed my water pump and everything else in my 335xi. Was upfront with all the repairs that needed to be done and even showed me so i could see that it Fixed my water pump and everything else in my 335xi. Was upfront with all the repairs that needed to be done and even showed me so i could see that it was messed up. They even drove me to the mall while i waited for my car to be fixed, and to my hotel. More

Quick service, got ride thank you again very much, I will recommend to buy a car and use this service, thank very much for taking care my car and me. I will come back next year again. I will recommend to buy a car and use this service, thank very much for taking care my car and me. I will come back next year again. More

Fast and friendly. We had great fast service. They were good about our million questions. They accommodated our schedule and had the car available for pick up after serv We had great fast service. They were good about our million questions. They accommodated our schedule and had the car available for pick up after service closed. More

Poor Service We took our X5 in because the rain sensor was not working. We had the windshield replaced last summer, which we told the service man. When we needed We took our X5 in because the rain sensor was not working. We had the windshield replaced last summer, which we told the service man. When we needed to have the windshield replaced, we called BMW of Spokane and they told us they used Safelite. We spent over $1,900 getting our car serviced. They tried resetting the rain sensor and that didn't worked, so then they replaced the rain sensor. After this didn't work, they called and said that this wasn't working because we didn't have a BMW windshield. So, why did they do all this and charge us for it, if they knew it wouldn't work. Also, why did they send us to Safelite if their windshield wouldn't work? The next day we took our car to Safelite. All they had to do was replace the sensor pad, which took them 15 minutes. This was done at no cost. So why didn't BMW of Spokane send us to Safelite first? We contacted BMW after Safelite fixed the problem and they promised to issue us a credit for $250. We have not yet received this credit. More

Great service! This was my first service at BMW Spokane and it was terrific. I felt pampered and they got the work done in one day. Can’t wait for my next service ap This was my first service at BMW Spokane and it was terrific. I felt pampered and they got the work done in one day. Can’t wait for my next service appointment. More

Easy to work with BMW of Spokane is a great dealership with dedicated staff who listen and make the purchase experience exceptional. We would definitely purchase fro BMW of Spokane is a great dealership with dedicated staff who listen and make the purchase experience exceptional. We would definitely purchase from this dealer again. More

Outstanding, efficient, assistance I came from a long distance and was early by several weeks for my scheduled car care. The red tape was eliminated and I received expeditious assistan I came from a long distance and was early by several weeks for my scheduled car care. The red tape was eliminated and I received expeditious assistance and was able to continue my trip without interruption. I appreciated the customer first approach to the care of my car and would recommend all the employees I have encountered enthusiastically. More

very good Scott always stays on top of the important things. he keeps the customer informed on progress and what its going to cost and when it will be ready. Scott always stays on top of the important things. he keeps the customer informed on progress and what its going to cost and when it will be ready. More

Great overall experience with BMW dealership of Spokane Mr. Tyson Snook and the entire sales staff at the Spokane/ BMW dealership were a joy to work with. There were some very creative things that were requ Mr. Tyson Snook and the entire sales staff at the Spokane/ BMW dealership were a joy to work with. There were some very creative things that were required for this to be a surprise for my wife birthday. They were on board with me from the start and willing to do what was necessary. I wouldn't hesitate to recommend this dealership. Thanks! Rick Mayo More