
BMW of Spokane
Spokane, WA
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Scott provides excellent service Scott Grumbly in the Spokane dealership service department does a super job. He treats you well as a customer and does an excellent job of making you Scott Grumbly in the Spokane dealership service department does a super job. He treats you well as a customer and does an excellent job of making you feel he truly cares about the customer. More
Excellent experience My vehicle needed routine service - the appointment was easy to schedule (within 3 days of calling) and it could not have been easier to drop off/pick My vehicle needed routine service - the appointment was easy to schedule (within 3 days of calling) and it could not have been easier to drop off/pick up. They texted me when it was ready which was nice. More
Regularly Scheduled maintenance Sticking to the schedule of regular maintenance I learned upon checking in that they were unusually swamped! Was informed my service would take about Sticking to the schedule of regular maintenance I learned upon checking in that they were unusually swamped! Was informed my service would take about 2 hours. They dropped me off at a nearby coffee shop where I got some work done and time passed quickly. I really appreciate Kevin being up front with me on the time and I loved his upbeat attitude! And they had washed my car AND vacuumed the floors??EXCELLENT 👍 More
Quick recall service I drove over from MT to service a couple recalls. I had to leave my car overnight and Scott got us into a great loaner vehicle. They diagnosed anothe I drove over from MT to service a couple recalls. I had to leave my car overnight and Scott got us into a great loaner vehicle. They diagnosed another small issue/concern which I was charged $88 for just the diagnosis. Wasn’t sure why that charge was necessary since the car was in for a much larger service already. Service was fast and went ahead of schedule and we were able to get on the road earlier. Overall a good experience-thank you. More
Wonderful Experience Wonderful experience at the Camp BMW dealership. Everything went very smoothly and Jupiter took great care of me throughout the process. I absolutely Wonderful experience at the Camp BMW dealership. Everything went very smoothly and Jupiter took great care of me throughout the process. I absolutely love my new car! More
Customer Service I have nothing to say at this time. I appreciate, Scott getting a loaner car for me. I will be needing another one when I bring my car in for service I have nothing to say at this time. I appreciate, Scott getting a loaner car for me. I will be needing another one when I bring my car in for service next time. More
Job well done Scott was very professional and the detail job made my car look brand new...I will be back ion fall for second clean up for winter Scott was very professional and the detail job made my car look brand new...I will be back ion fall for second clean up for winter More
Honest-gracious-above & beyond Our experience at BMW of Spokane could not have been better! Our interaction with Adel in sales was seemless and Tyson, the manager, was fantastic as Our experience at BMW of Spokane could not have been better! Our interaction with Adel in sales was seemless and Tyson, the manager, was fantastic as well. My husband and I will drive 7 Hours for a vehicle at this dealership any day! We couldn’t recommend BMW of Spokane more! More
Very good Very helpful Very pleasant with great service Will be back in May for warranty work. Look forward to the visit Thanks for all the assistance Very helpful Very pleasant with great service Will be back in May for warranty work. Look forward to the visit Thanks for all the assistance More
Positive Experience Our experience with the BMW Service Center is always positive. Scott is very knowledgeable and helpful. He answers all my technical questions in dep Our experience with the BMW Service Center is always positive. Scott is very knowledgeable and helpful. He answers all my technical questions in depth and provides useful tips for keeping our X3 in top running condition. This visit he helped solve a rare and unusual alarm system problem, and quickly warrantied a replacement key fob. We couldn't be happier with him and the service department. More