BMW of Spokane

Antifreeze Tank There was a spot on the garage floor so I called Scott and explained what it looked like. He knew instantly what it was. We dropped it off and he was There was a spot on the garage floor so I called Scott and explained what it looked like. He knew instantly what it was. We dropped it off and he was able to have it ready a day earlier so we could take it to Whitefish Montana. He is amazing! Thanks Scott Steve & Kim More

10,000 mile check + new software Excellent care from Mitch and Scott as I was treated professionally and with integrity, knowledge and kindness. The entire Camp staff is the best and Excellent care from Mitch and Scott as I was treated professionally and with integrity, knowledge and kindness. The entire Camp staff is the best and I cannot ask for more. More

Non cliche titles are hard Everyone I interacted with at the shop was friendly and professional despite it being 8am just after DST changeover. That takes some serious effort on Everyone I interacted with at the shop was friendly and professional despite it being 8am just after DST changeover. That takes some serious effort on their part. More

Camera adjustment Our new BMW X3 was found to have a misaligned forward view camera that provided a distorted image when activated. This was discovered by the BMW geniu Our new BMW X3 was found to have a misaligned forward view camera that provided a distorted image when activated. This was discovered by the BMW genius, Sloan Hunstad. We left the X3 overnight for the realignment and picked it up promptly the following morning. No fuss, no muss, it was going to be right and it was. They also provided a 700 series loaner for the inconvenience. More

Bmw of Spokane has earned my trust and future business I recently purchased a 2015 435i Gran Coupe from this dealership. This is my first BMW and since it was used I decided to have local foreign car auto I recently purchased a 2015 435i Gran Coupe from this dealership. This is my first BMW and since it was used I decided to have local foreign car auto repair shop run their diagnostics for assurance that the car is sound and has been service and we’ll maintained. Everything checked out ok except I was informed that the brakes will need to be replaced by the fall which would cost approximately $1700. I was taken aback considering the vehicle had i my 26000 miles. I contacted Mel the general manager to discuss my concerns and he immediately got in contact with the service manger to make sure I was take.n care off. I brought the car in and Kevin inspected the brakes and took the time to show and explain that the brakes actually had more usable life than what I was led to believe. They also gave me the assurance that the vehicle is still under warranty and if the brakes need replaced before the expiration it would be taken careE off. I was impressed by the response and care to assurance that I will continue to patronize this dealership in the future and have confidence i their Service department to keep my vehicle properly maintained. Thank you More

Fast and friendly I live in Montana and was facing taking my cooper to Portland for repairs. I received a flyer from Spokane BMW stating they repair coopers as well. Th I live in Montana and was facing taking my cooper to Portland for repairs. I received a flyer from Spokane BMW stating they repair coopers as well. That saved me 12 hours of drive time and the repairs were completed promptly and at a fair price. Thanks Scott. More

It's always been a pleasant experience here. I've always had a pleasant experience bringing my car in for service. Usually have been able to get in right away for an appointment. Thank you! I've always had a pleasant experience bringing my car in for service. Usually have been able to get in right away for an appointment. Thank you! More

Great job as always. I dropped in because my car was due for an oil change. I don’t drive it this time of year but on this day the sun was out and the roads were clear. I I dropped in because my car was due for an oil change. I don’t drive it this time of year but on this day the sun was out and the roads were clear. I stopped to possibly set up an appointment for the next week. I went to Scott Grumbly who has always helped me in the past and is a great guy too. I explained the situation, and he said he understood. He then said can you get it here today. I said absolutely I could get it there. He squeezed me in that day and I was out in an hour. I have to admit I feel spoiled by BMW. But I have also come to know that they will do whatever they can to help their customers. I always recommend them to my friends who ask about our car. I will always use them as long as I am able to. Great dealership, but even greater employees. Thank you Scott again. More

2002 BMW ROCKS I am a young Woman and BMW of Spokane treats me with respect and are always very polite and explain service my vehicle needs and does the work at a be I am a young Woman and BMW of Spokane treats me with respect and are always very polite and explain service my vehicle needs and does the work at a better pricing than the non franchise stores in town. I would never trust my baby with anybody else. Thank you Scott and Robert for the excellent service and treated me respectfully. KGW More

recall My I3 airbag software was recalled and I was contacted by the dealership. My car was serviced and was given a loaner for the day with minimal hassle. My I3 airbag software was recalled and I was contacted by the dealership. My car was serviced and was given a loaner for the day with minimal hassle. More