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BMW of Spokane

Spokane, WA

4.2
569 Reviews

215 E Montgomery Ave

Spokane, WA

99207

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Showing 569 reviews

May 09, 2018

Detail and standard required service Responsive, attentive staff that excels at the basics - follows up with you in a timely manner, returns calls and keeps you in the process loop. More

by SuZen910
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Grumbly
May 09, 2018

I love this place. Owning a BMW has isn’t perks and downfalls. I am a BMW family and we love our cars, but you have to properly maintain and care for them. The Sevice ce More

by ERICAKANGAS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jupiter M. , Scott Grumbly, Bo Lively
May 09, 2018

Great service department! Friendly staff. The service department team at BMW of Spokane is wonderful to work with. Every time I go in I feel extremely welcomed and the staff is very open and h More

by ESUEBWM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Grumbly, Brett McMahon, Kevin Risley
May 07, 2018

Excellent I was running slightly late and Kevin was accomodating after receiving my email. My service works was doen -alignment and oil change in less than 2 ho More

by wkero@kbcpas.net
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyson Snook, Kevin Risley
May 06, 2018

The service manager wouldn't listen. We had multiple problems with our 2010 X5 and the service manager, Bob Bailey, would not listen to what I was telling him about the problems. He just More

by dlobdell
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mel Watson, Joseph Sukin, Brett McMahon, Kevin Risley
May 06, 2018

Quality service I had issues with my Z4 BMW with hard starting. They checked my codes and noted it had a fuel problem. They checked fuel pressure, leakage, and gas More

by JHORSTKE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Risley
May 05, 2018

Simplly outstanding Kevin has always given me outstanding service, on time, friendly, do not feel pressured to do things that do not need to be done. Really appreciate More

by DALTON7447
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Risley
May 04, 2018

excellent service They understood who i was as a buyer and never pressured me and were happy to answer questions. I visited three times and texted Tyson multiple times More

by SEAN46
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mel Watson, Tyson Snook, Bo Lively
May 04, 2018

Worthy of the name BMW of Spokane has made great improvements in the quality of their service in these past few years. Work is done right, on time, and as quoted. The wa More

by DSMGAL1992
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Blonde gal in parts, Mel Watson, Brett McMahon, Kevin Risley
May 02, 2018

Service with courtesy, efficiency, and appreciation! My experience with the purchase of my new vehicle for BMW - Spokane was enjoyable, short, and so pleasant, that I almost wished it would have taken lo More

by RJACKSON1109
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Sukin, Bo Lively
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