BMW of Spokane

excellent service but expensive kevin provided excellent service and when theynidentified some additional service that should be done he contacted me with the additional cost and ti kevin provided excellent service and when theynidentified some additional service that should be done he contacted me with the additional cost and time required. two recall were also comp;eted promptly More

Excellent service Very friendly. They listened & didn't make you feel stupid trying to explain what my car was doing. Gave me some answers right on the spot then late Very friendly. They listened & didn't make you feel stupid trying to explain what my car was doing. Gave me some answers right on the spot then later called with the rest of the results. Did not push for more work to be done. More

Z4 alternator Kevin is a really great service writer. I always ask for him. Ted who took me home was a real delight. Will be back. Kevin does a great job on price Kevin is a really great service writer. I always ask for him. Ted who took me home was a real delight. Will be back. Kevin does a great job on price although I would have liked it to be a bit less. More

Professional As usual, the service department at Camp BMW was prompt, thorough and courteous. Costs were explained in advance and the dealership provided a very co As usual, the service department at Camp BMW was prompt, thorough and courteous. Costs were explained in advance and the dealership provided a very comfortable environment to wait. The car was serviced appropriately, washed and delivered on time. More

Friendly, professional, and catered to my exact needs. I've never dealt with a more professional and qualified dealership, and never felt pressured or intimidated throughout the process. The quality and c I've never dealt with a more professional and qualified dealership, and never felt pressured or intimidated throughout the process. The quality and condition of each car is excellent. More

Regular maintenance I did have to remind the resetting of the "Next Schedule Service". It was not a big issue but it was written on the work order but was not completed. I did have to remind the resetting of the "Next Schedule Service". It was not a big issue but it was written on the work order but was not completed. There was a representative that reset it in a couple of minutes. Sometimes things are overlooked and that is why I questioned it. More

Great service I always get top notch service from BMW Spokane. I was provided with a shuttle service to the airport where I flew out for a five day trip. On my retu I always get top notch service from BMW Spokane. I was provided with a shuttle service to the airport where I flew out for a five day trip. On my return the shuttle picked me up to take me to the dealership where my X5 was ready such that I could make the 3hr. drive home. The high level of service is much appreciated. More

annual service Timely. Very accommodating. Very professional. Thank you! Nicely done! Great appointment system with timely reminders. Prompt attention when dro Timely. Very accommodating. Very professional. Thank you! Nicely done! Great appointment system with timely reminders. Prompt attention when dropping off the car and a comfortable waiting area. More

Kevin Spoke with Kevin this morning and answered all my questions...he has a great sense of humor.. and I love that!!! Thank you for great service😜 Spoke with Kevin this morning and answered all my questions...he has a great sense of humor.. and I love that!!! Thank you for great service😜 More

Kevin Risley = Above and Beyond Service Have been working with Kevin for the last few years to have our M6, X6M and Q7 serviced and maintained. Extremely timely & effective communication wi Have been working with Kevin for the last few years to have our M6, X6M and Q7 serviced and maintained. Extremely timely & effective communication with each interaction. They've had loaner vehicles or covered the cost for a rental car when needed - very helpful. He always makes us feel like his most important client! We feel appreciated for our business, not simply customer #372378927. Thanks Kevin for the great service! More