BMW of Spokane

Alignment They spent 1 1/2 hours getting the alignment machine to work. I didn't get any papers showing the alignment results. We drove 2 hours to get to the de They spent 1 1/2 hours getting the alignment machine to work. I didn't get any papers showing the alignment results. We drove 2 hours to get to the dealership with an appointment while we wait. More

Professional I received a text and phone message reminding me of my scheduled maintenance. Scheduling a good date and time was easy. The service rep was very court I received a text and phone message reminding me of my scheduled maintenance. Scheduling a good date and time was easy. The service rep was very courteous. It was completed in a timely manner as stated. Courtesy car wash was appreciated. More

Getting to know our new BMW Brett was a big help in showing us all of the features of our new car. And he gets an extra "kudos" for coming in on Mother's Day to complete the sal Brett was a big help in showing us all of the features of our new car. And he gets an extra "kudos" for coming in on Mother's Day to complete the sale. More

Exchanging winter tires for summer tires The service at BMW of Spokane is professional, friendly and helpful. When I make an appointment for service of any kind, I am greeted immediately whe The service at BMW of Spokane is professional, friendly and helpful. When I make an appointment for service of any kind, I am greeted immediately when I drive in and the service individuals have my file on hand and are ready to go. More

excellent service but expensive kevin provided excellent service and when theynidentified some additional service that should be done he contacted me with the additional cost and ti kevin provided excellent service and when theynidentified some additional service that should be done he contacted me with the additional cost and time required. two recall were also comp;eted promptly More

Excellent service Very friendly. They listened & didn't make you feel stupid trying to explain what my car was doing. Gave me some answers right on the spot then late Very friendly. They listened & didn't make you feel stupid trying to explain what my car was doing. Gave me some answers right on the spot then later called with the rest of the results. Did not push for more work to be done. More

Z4 alternator Kevin is a really great service writer. I always ask for him. Ted who took me home was a real delight. Will be back. Kevin does a great job on price Kevin is a really great service writer. I always ask for him. Ted who took me home was a real delight. Will be back. Kevin does a great job on price although I would have liked it to be a bit less. More

Professional As usual, the service department at Camp BMW was prompt, thorough and courteous. Costs were explained in advance and the dealership provided a very co As usual, the service department at Camp BMW was prompt, thorough and courteous. Costs were explained in advance and the dealership provided a very comfortable environment to wait. The car was serviced appropriately, washed and delivered on time. More

Friendly, professional, and catered to my exact needs. I've never dealt with a more professional and qualified dealership, and never felt pressured or intimidated throughout the process. The quality and c I've never dealt with a more professional and qualified dealership, and never felt pressured or intimidated throughout the process. The quality and condition of each car is excellent. More

Regular maintenance I did have to remind the resetting of the "Next Schedule Service". It was not a big issue but it was written on the work order but was not completed. I did have to remind the resetting of the "Next Schedule Service". It was not a big issue but it was written on the work order but was not completed. There was a representative that reset it in a couple of minutes. Sometimes things are overlooked and that is why I questioned it. More