BMW of Spokane

Payed money for nothing and still problems at the car Pay for diagnostic for doing bad job plus waist money on wrong parts which is pointless to do diagnostic ones I buy parts they can’t do refund on the Pay for diagnostic for doing bad job plus waist money on wrong parts which is pointless to do diagnostic ones I buy parts they can’t do refund on the wrong parts More

Pleasant experience I appreciated the fact that they address only what I came in for & didn’t try to sell me or diagnos a bunch of additional work I appreciated the fact that they address only what I came in for & didn’t try to sell me or diagnos a bunch of additional work More

A great experience! We bought the used vehicle from a different dealer and wanted to make sure it was running good. The service and accuracy of the quote for work perfor We bought the used vehicle from a different dealer and wanted to make sure it was running good. The service and accuracy of the quote for work performed was great. More

good service and communication service was done in timely manner with great interaction with Scott. I will go to BMW of Spokane again for my service needs. Very good experience. service was done in timely manner with great interaction with Scott. I will go to BMW of Spokane again for my service needs. Very good experience. More

Courteous and professional. The service advisor, Scott Grumbly, was very nice, courteous and professional - answered all my questions. Service was quick, originally purchased the The service advisor, Scott Grumbly, was very nice, courteous and professional - answered all my questions. Service was quick, originally purchased the car and service has been fine.. More

Service Department rating Pretty good service department. Have seen better interaction regarding services to required and although not dealing with he service - the refreshment Pretty good service department. Have seen better interaction regarding services to required and although not dealing with he service - the refreshments could be better. A small basket with some packaged cookies and bars and one apple. The coffee machine is nice. Sugar substitute would be nice to have. Just recommendations for those of us who choose to wait while our car is being serviced. More

Mitch Cooper is awesome! After an initial mistake was recognized, BMW of Spokane did right by me. Their responsiveness and level of service was professional and impressive. I After an initial mistake was recognized, BMW of Spokane did right by me. Their responsiveness and level of service was professional and impressive. I appreciate the way they stepped up! More

Convenient and friendly Our service advisor, Scott Grumbly, is always very personable, helpful, and professional in meeting the service needs of our MINI and BMW. He is one o Our service advisor, Scott Grumbly, is always very personable, helpful, and professional in meeting the service needs of our MINI and BMW. He is one of the main reasons we continue to use the service facilities of BMW of Spokane. More

Smooth and seamless. Wonderful group of BMW representatives at BMW of Spokane. I purchased my first BMW at a fair price without any hassle. They crew took care of everyth Wonderful group of BMW representatives at BMW of Spokane. I purchased my first BMW at a fair price without any hassle. They crew took care of everything. All that I had to do was sign a few documents, I was never kept waiting, others not involved in my sale offered me coffee or water. The BMW seems to sell itself, but the services provided by the corporation knock the ball out of the park so to speak. Every salesperson and employee was knowledgeable and efficient in his job and accommodating to any and all who enter BMW. Abundantly impressed! More

Always great service. Kevin is always super helpful. Always very accommodating. Had some initial misgivings with sales but Mel did a great job of smoothing things over and creating a very positive exper Always very accommodating. Had some initial misgivings with sales but Mel did a great job of smoothing things over and creating a very positive experience. The service dept always rocks. More