BMW of Spokane
Spokane, WA
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Friendly, professional, and catered to my exact needs. I've never dealt with a more professional and qualified dealership, and never felt pressured or intimidated throughout the process. The quality and c I've never dealt with a more professional and qualified dealership, and never felt pressured or intimidated throughout the process. The quality and condition of each car is excellent. More
Regular maintenance I did have to remind the resetting of the "Next Schedule Service". It was not a big issue but it was written on the work order but was not completed. I did have to remind the resetting of the "Next Schedule Service". It was not a big issue but it was written on the work order but was not completed. There was a representative that reset it in a couple of minutes. Sometimes things are overlooked and that is why I questioned it. More
Great service I always get top notch service from BMW Spokane. I was provided with a shuttle service to the airport where I flew out for a five day trip. On my retu I always get top notch service from BMW Spokane. I was provided with a shuttle service to the airport where I flew out for a five day trip. On my return the shuttle picked me up to take me to the dealership where my X5 was ready such that I could make the 3hr. drive home. The high level of service is much appreciated. More
annual service Timely. Very accommodating. Very professional. Thank you! Nicely done! Great appointment system with timely reminders. Prompt attention when dro Timely. Very accommodating. Very professional. Thank you! Nicely done! Great appointment system with timely reminders. Prompt attention when dropping off the car and a comfortable waiting area. More
Kevin Spoke with Kevin this morning and answered all my questions...he has a great sense of humor.. and I love that!!! Thank you for great service😜 Spoke with Kevin this morning and answered all my questions...he has a great sense of humor.. and I love that!!! Thank you for great service😜 More
Kevin Risley = Above and Beyond Service Have been working with Kevin for the last few years to have our M6, X6M and Q7 serviced and maintained. Extremely timely & effective communication wi Have been working with Kevin for the last few years to have our M6, X6M and Q7 serviced and maintained. Extremely timely & effective communication with each interaction. They've had loaner vehicles or covered the cost for a rental car when needed - very helpful. He always makes us feel like his most important client! We feel appreciated for our business, not simply customer #372378927. Thanks Kevin for the great service! More
warranty annual service for 3 series diesel BMW Scott Grumbly facilitated service on our car while we needed to be away for a few days. His help made drop off and return of our vehicle a breeze. We Scott Grumbly facilitated service on our car while we needed to be away for a few days. His help made drop off and return of our vehicle a breeze. We are very appreciative, and of course all the service due was performed as we've come to expect. More
Soctt is the Best Scott is the best! He always goes out of his way to do a bit extra for his customers. I always feel appreciated when I leave the service center. Scott is the best! He always goes out of his way to do a bit extra for his customers. I always feel appreciated when I leave the service center. More
Awesome Thanks for all the help, these guys rocked it. Best BMW dealership in the area. From sales to service as well as management they have us covered. Thanks for all the help, these guys rocked it. Best BMW dealership in the area. From sales to service as well as management they have us covered. More
Apprciated the professionalism of all the team. Joseph was very helpful in helping us make a decision on the purchase of our first BMW. His knowledge, experience and patience was reflected all throu Joseph was very helpful in helping us make a decision on the purchase of our first BMW. His knowledge, experience and patience was reflected all through the progress of the purchase. He was courteous and offered future assistance if we needed extra help understanding all the "gismos" involved. Thank you Joseph, we will not hesitate in recommending you. Dennis & Jocelyne Ducommun More