BMW of Spokane

Airbag recall As usual, Scott Grumbly provided exceptional service with a smile. The attention to detail is surprising for a dealership and the services are provide As usual, Scott Grumbly provided exceptional service with a smile. The attention to detail is surprising for a dealership and the services are provided in a timely manner. I was out the door much quicker than anticipated. Go see Scott! More

Brought the car in for an air bag replacement. Our car did not need the driver's air bag replace. The car was checked over and a "damp" oil pan was found and I was told to keep an eye on it. I li Our car did not need the driver's air bag replace. The car was checked over and a "damp" oil pan was found and I was told to keep an eye on it. I like the care and concern for my car that the dealership provides. Great guys. More

Fast and friendy The work they do is top notch. service isn't cheap (two thousand), so it's nice to have it done right the first time. The work they do is top notch. service isn't cheap (two thousand), so it's nice to have it done right the first time. More

Payed money for nothing and still problems at the car Pay for diagnostic for doing bad job plus waist money on wrong parts which is pointless to do diagnostic ones I buy parts they can’t do refund on the Pay for diagnostic for doing bad job plus waist money on wrong parts which is pointless to do diagnostic ones I buy parts they can’t do refund on the wrong parts More

Pleasant experience I appreciated the fact that they address only what I came in for & didn’t try to sell me or diagnos a bunch of additional work I appreciated the fact that they address only what I came in for & didn’t try to sell me or diagnos a bunch of additional work More

A great experience! We bought the used vehicle from a different dealer and wanted to make sure it was running good. The service and accuracy of the quote for work perfor We bought the used vehicle from a different dealer and wanted to make sure it was running good. The service and accuracy of the quote for work performed was great. More

good service and communication service was done in timely manner with great interaction with Scott. I will go to BMW of Spokane again for my service needs. Very good experience. service was done in timely manner with great interaction with Scott. I will go to BMW of Spokane again for my service needs. Very good experience. More

Always great service. Kevin is always super helpful. Always very accommodating. Had some initial misgivings with sales but Mel did a great job of smoothing things over and creating a very positive exper Always very accommodating. Had some initial misgivings with sales but Mel did a great job of smoothing things over and creating a very positive experience. The service dept always rocks. More

Service Department rating Pretty good service department. Have seen better interaction regarding services to required and although not dealing with he service - the refreshment Pretty good service department. Have seen better interaction regarding services to required and although not dealing with he service - the refreshments could be better. A small basket with some packaged cookies and bars and one apple. The coffee machine is nice. Sugar substitute would be nice to have. Just recommendations for those of us who choose to wait while our car is being serviced. More

Mitch Cooper is awesome! After an initial mistake was recognized, BMW of Spokane did right by me. Their responsiveness and level of service was professional and impressive. I After an initial mistake was recognized, BMW of Spokane did right by me. Their responsiveness and level of service was professional and impressive. I appreciate the way they stepped up! More