BMW of Spokane

They have always been respectful, patient and really helpful. Kevin has always arranged any service that I need and has supported my needs. I would not trust my car to anyone else. helpful. Kevin has always arranged any service that I need and has supported my needs. I would not trust my car to anyone else. More

I had an issue and Paul made it completely right. I appreciate it very much. I’m very satisfied. Thank you. I appreciate it very much. I’m very satisfied. Thank you. More

BMW of Spokane always treats me with great courtesy and professionalism. They always take time to explain their assessment to me. professionalism. They always take time to explain their assessment to me. More

Kevin was very helpful and professional. They had my car ready when promised and it had car wash They had my car ready when promised and it had car wash More

Great people to work with. (Paul in service). Miscommunicated time as I dropped car off at noon and finally done at 4:00 pm (Paul in service). Miscommunicated time as I dropped car off at noon and finally done at 4:00 pm More

Great service, quick check in and friendly staff. Another great experience for us and our X3. Another great experience for us and our X3. More

Elijah helped us find the right BMW x5 I40 that we have been looking for. During the sale process he provided thorough information about each step. He has been helpful in answering our questions regarding been looking for. During the sale process he provided thorough information about each step. He has been helpful in answering our questions regarding the functionality of our new vehicle, all the apps, and the MYBMW app. We would recommend Elijah to our friends. Grateful. More

My wife and I recently visited BMW of Spokane, excited at the prospect of driving home in a 2021 X3M Competition. Our enthusiasm was contingent on the car being free of any undisclosed issues. Despite the the prospect of driving home in a 2021 X3M Competition. Our enthusiasm was contingent on the car being free of any undisclosed issues. Despite the assurances given by numerous advertisements, we discovered that the vehicle in question (VIN: 5YMTS0C00M9F41791) had a history of accidents. The dealership did not communicate this critical detail transparently, and it was not reflected in the car’s pricing, which should have been adjusted for its accident history. In a stroke of due diligence, my wife conducted a VIN search during our visit, sparing us from further investing time in a process that lacked transparency. It’s disheartening when a lack of forthrightness overshadows the excitement of purchasing a new car. It leads one to ponder the integrity of business practices when such omissions are made. Of note, Moe was great to work with. Derrick, on the other hand, did not return text messages. If you're set on getting a BMW, I would just find another BMW dealer. More

Experience from start to finish was excellent. From coming in in December BMW curious to leaving at the end of March the proud owner of a custom M2, Matt was there with great information and supp From coming in in December BMW curious to leaving at the end of March the proud owner of a custom M2, Matt was there with great information and support the whole way. No push, no pressure, always friendly and ready to take a phone call of text with random questions. I would recommend Matt to any friend, family, or really anyone interested in owning these amazing automobiles. More

Between an overzealous sales team who wanted to aggressively sell me a new car about two years after I purchased mine, and a wildly underwhelming service department, I can't recommend BMW of Spokan aggressively sell me a new car about two years after I purchased mine, and a wildly underwhelming service department, I can't recommend BMW of Spokane. When I first purchased over four years ago, it felt like a top notch experience. Even just getting my tires swapped made me feel like a VIP. But with appointments for tire swaps no longer taking any less than 3.5 hours (and sometimes taking several rescheduled appointments due to ill calls or miscommunications), I won't be taking my business here any longer. More