BMW of Spokane

Convenient and friendly Our service advisor, Scott Grumbly, is always very personable, helpful, and professional in meeting the service needs of our MINI and BMW. He is one o Our service advisor, Scott Grumbly, is always very personable, helpful, and professional in meeting the service needs of our MINI and BMW. He is one of the main reasons we continue to use the service facilities of BMW of Spokane. More

Courteous and professional. The service advisor, Scott Grumbly, was very nice, courteous and professional - answered all my questions. Service was quick, originally purchased the The service advisor, Scott Grumbly, was very nice, courteous and professional - answered all my questions. Service was quick, originally purchased the car and service has been fine.. More

5 STAR SERVICE There are great service departments around the Spokane area, but when it comes to exceptional service their are a select few that go beyond great serv There are great service departments around the Spokane area, but when it comes to exceptional service their are a select few that go beyond great service. BMW of Spokane is Exceptional. The Management team outstanding. The service advisers outstanding. The after service contact making sure everything was 5 star service. If there is a BMW Service Adviser of the year Scott Grumbly should be one of them. Thank you and will continue to bring all my cars to this service department. More

Friendly customer service Amazing I recently moved here from Georgia and is not expecting for the transition to be so simple enjoyable thank you BMW!!! Customer service here Amazing I recently moved here from Georgia and is not expecting for the transition to be so simple enjoyable thank you BMW!!! Customer service here is top notch!!!!! More

Smooth and seamless. Wonderful group of BMW representatives at BMW of Spokane. I purchased my first BMW at a fair price without any hassle. They crew took care of everyth Wonderful group of BMW representatives at BMW of Spokane. I purchased my first BMW at a fair price without any hassle. They crew took care of everything. All that I had to do was sign a few documents, I was never kept waiting, others not involved in my sale offered me coffee or water. The BMW seems to sell itself, but the services provided by the corporation knock the ball out of the park so to speak. Every salesperson and employee was knowledgeable and efficient in his job and accommodating to any and all who enter BMW. Abundantly impressed! More

General maintenance The team was fast and friendly as usual. Only downfalls are the waiting area has an air freshener so strong it stays in your nose for hours after you The team was fast and friendly as usual. Only downfalls are the waiting area has an air freshener so strong it stays in your nose for hours after you leave. And every time they reset my oil change alert they mess up other alerts that go off shortly after I leave and have to reset myself. Small price to pay for good service from very dedicated team of people. More

Fast service Great communication service center had the parts everything was on time and the repair was done right and found my air bag problem very accurate Great communication service center had the parts everything was on time and the repair was done right and found my air bag problem very accurate More

Oil change and air bag recall replacement I was not aware there was a air bag recall on my car. The recall work was completed along with my scheduled appointment. Good service. Staff was helpf I was not aware there was a air bag recall on my car. The recall work was completed along with my scheduled appointment. Good service. Staff was helpful. The car was ready on time More

Great experience Took my BMW in for some recall work and general maintenance, and was happy with the customer service and work that was done. Came from out of town, an Took my BMW in for some recall work and general maintenance, and was happy with the customer service and work that was done. Came from out of town, and they had no problem loaning me a brand new BMW for the day. Will definitely return in the future! More

Positive Plus All staff were polite,professional and courteous. Service was timely and complete. I would recommend this Dealership and Service department to any All staff were polite,professional and courteous. Service was timely and complete. I would recommend this Dealership and Service department to anyone looking to keep their automobile safe and reliable. More