BMW of Spokane
Spokane, WA
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Scott was very helpful and accommodating I was met with hospitality and professionalism from the time I walked in door. Scott was extremely helpful with any and all questions and made my wait I was met with hospitality and professionalism from the time I walked in door. Scott was extremely helpful with any and all questions and made my wait for my yearly service very comfortable. More
Routine Service Excellent work again. Scott is professional and friendly. The waiting area is superb and the wait was minimal. I'll be back and recommend Scott highly Excellent work again. Scott is professional and friendly. The waiting area is superb and the wait was minimal. I'll be back and recommend Scott highly. More
Amazing No Pressure I walked into BMW pretty certain of what I wanted, as I had been online shopping for weeks on weeks. Shockingly enough I came in for an Acura. Adel wa I walked into BMW pretty certain of what I wanted, as I had been online shopping for weeks on weeks. Shockingly enough I came in for an Acura. Adel was my salesman, and he was the best one my husband and I have ever dealt with. It was very easy and relaxed and he took us on 4 test drives in 4 different vehicles. I was pretty sold on the Acura, but then he slightly hinted at a similar BMW that was in my price range and had similar miles and more features! I thought, might as well test drive one! Low and behold I was sold after 3 seconds of driving that car! I am now a proud owner of a 2016 x3, and I LOVE IT. Being able to have a car (let alone BMW) that met ALL of my needs and then some, (when I wasn't even looking for one) is truly amazing. Adel even stayed late the next day to wait for me to get off work and sign all the paperwork. Truly puts their customers first! Thank you to the staff and especially Adel for making my car buying experience so easy and stress-free. You have a BMW consumer for life More
Always a pleasure Every time I come in Scott is always ready to help me out regardless of the issue. He takes the time to go over solutions and provides excellent cust Every time I come in Scott is always ready to help me out regardless of the issue. He takes the time to go over solutions and provides excellent customer service. 5 stars all the way. More
Great Experience! We'll be back in the future! We purchased a used vehicle from Camp BMW over the weekend. Even though it wasn't a BMW, we were still treated with respect and like mattered. Our sal We purchased a used vehicle from Camp BMW over the weekend. Even though it wasn't a BMW, we were still treated with respect and like mattered. Our sales person, Adel, was very easy to work with and low pressure. Our finance specialist, Jose, and the sales manager made the transaction even smoother. Just a great experience overall! We'll definitely be back when we're in the market for a new vehicle! More
Great buying experience. Everyone at Spokane BMW is helpful, friendly and accommodating. We turned in our leased BMW and purchased a used car. We were able to test drive a f Everyone at Spokane BMW is helpful, friendly and accommodating. We turned in our leased BMW and purchased a used car. We were able to test drive a few cars before we decided on the Cadillac. I highly recommend Spokane BMW! More
Great Service The team at BMW Spokane worked together to provide me service and attention to detail. They we're friendly and quick given my short stay in Spokane wi The team at BMW Spokane worked together to provide me service and attention to detail. They we're friendly and quick given my short stay in Spokane with a purchase I made abruptly. I felt the service went hand in hand with quality you would expect by BMW. I will continue to service my vehicle there and refer friends. More
Broken dip stick in Mini Cooper engine This service department went above and beyond. Our dip stick broke off half way in the engine. The mechanics worked together to extract it so as to n This service department went above and beyond. Our dip stick broke off half way in the engine. The mechanics worked together to extract it so as to not have to pull our supercharger to get access from below. They worked so hard to do the repair at the lowest cost to me. Had they needed to remove supercharger my bill would have been $800 more Thank you for your professionalism. More
Great service for unfortunate circumstances My 2006 X5 has had quite a few problems (we bought it used, elsewhere) but when we came to Camp BMW with no appointment on our way to vacation, they f My 2006 X5 has had quite a few problems (we bought it used, elsewhere) but when we came to Camp BMW with no appointment on our way to vacation, they fit us in for emergency service. Got us on the road again in just a few hours, and they were good about following up with us later. Unfortunately my engine needs to be replaced, which we have chosen not to do at this point. But the work and diagnoses we received were great. I would definitely recommend the service department to others in the future. More
Airbag recall The shuttle guy was the best! Safe, kind, helpful he was efficient & helped with our wheelchair. Even pointed out scenic things on the way back. Yo The shuttle guy was the best! Safe, kind, helpful he was efficient & helped with our wheelchair. Even pointed out scenic things on the way back. You are lucky to have him. More