BMW of Spokane

The best service in town! Kevin goes out of his way to provide us with the best service for our cars and accommodates us how ever he can. He is so easy to work with and I never Kevin goes out of his way to provide us with the best service for our cars and accommodates us how ever he can. He is so easy to work with and I never worry about our cars because Camp’s standards are high! Thank you Kevin, for making us feel like family! More

Great service for a non-BMW Scott hits it out of the park again. Took our Lexus RX5 to be serviced by Scott and his team. A routine LOF and we were on our way again. Not too b Scott hits it out of the park again. Took our Lexus RX5 to be serviced by Scott and his team. A routine LOF and we were on our way again. Not too bad for a 13 year old vehicle. Scott and his team always take great care of our cars and our vehicle needs. More

Service - Outstanding Again, service from Scott is outstanding. Always on top of the situation and always above and beyond the service to get you back on the road. We tak Again, service from Scott is outstanding. Always on top of the situation and always above and beyond the service to get you back on the road. We take our non-BMW autos to Scott and he takes absolutely great care of those vehicles even though they are not BMW. Full trust and respect for Scott. More

Helpful staff These folks take care of your auto and do a great job. The staff are polite and genuinely care about your experience It’s comfortable and clean. These folks take care of your auto and do a great job. The staff are polite and genuinely care about your experience It’s comfortable and clean. More

Just Like Family Scott is as close to family as one can get. He always treats you and your car as if it was in his household. Always gives the details and keeps you Scott is as close to family as one can get. He always treats you and your car as if it was in his household. Always gives the details and keeps you abreast of the status. Have been with Scott for many years and he has our full trust and confidence. Scott is Highly recommended!!! (yes three !'s). More

rip Off I recently brought my daughters car in for service, I was already diagnosed the vehicle and had the codes, I was quoted $700 by a local dealer who rec I recently brought my daughters car in for service, I was already diagnosed the vehicle and had the codes, I was quoted $700 by a local dealer who recommended I take it to the Blw dealer in Spokane, here I was initially quoted $1400, after some haggling I was told I would get 10% off, I played this , told the service writer Steve to call me to get paid, he gave my daughter a loaner, when the car was fine, he tried to bypass me and sent the car to my daughter with a $1900 bill, I am out of state so I called Steve. He called me and stopped the price tk$1500, I told them the agreed price was $1300 and I would sue them, which I would, he called me back later with a final I’ll of $1296 + tax, his rationally for charging me more was , he had given her a loaner so that’ should account for something, and he had done oil change, which I did not ask for because we had done the oil change two months before, I am positive I was treated this way because I am a black man, he figured I would just lay down and take it, I had thought those days were over, I ama college educated black man with over 30 years experience with a car dealer, I know the cost of these parts, and labor cost, I know you must make a profit, but not on the backs of young college kids or older black men. More

Spokane BMW went above and beyond Kevin in the service dept. was outstanding in communication and openness about our car woes. He stuck with us even going so far as to call BMW Headqua Kevin in the service dept. was outstanding in communication and openness about our car woes. He stuck with us even going so far as to call BMW Headquarters to help get parts and service covered...and he succeeded. Thanks Kevin! More

Great experience! Found this car online and contacted the dealer. Steve Schneider answered the phone and worked with us on the purchase of our new BMW 330i Hot Rod Wag Found this car online and contacted the dealer. Steve Schneider answered the phone and worked with us on the purchase of our new BMW 330i Hot Rod Wagon. Steve, Bo and Maria and everyone else we met were very professional and made us feel welcome. More

Update on an earlier review for a seat cushion sensor recall On the third attempt, the seat cushion recall update was installed without an issue. In addition in an effort to alleviate all of the aggravation wi On the third attempt, the seat cushion recall update was installed without an issue. In addition in an effort to alleviate all of the aggravation with the earlier attempts to resolve the recall issue, they did a free mini detail on the car. Scott was very supportive and worked diligent on resolving the issue. More

Fantastic. Fast, friendly and accommodating. Their driver took us to the mall and picked us up when we called. The car was washed and ready when we arrived back Fast, friendly and accommodating. Their driver took us to the mall and picked us up when we called. The car was washed and ready when we arrived back to the dealership. More