BMW of Spokane
Spokane, WA
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Only local option Normal Lithia, basic service nothing special. If there was anything closer then two hours away, I would have a choice. The new receptionist was nice Normal Lithia, basic service nothing special. If there was anything closer then two hours away, I would have a choice. The new receptionist was nice and the most courteous person I dealt with. More
Did what was necessary, no chaos The scheduled service was performed (I had accumulated three recalls which would require all day) and a very nice service loaner was scheduled and p The scheduled service was performed (I had accumulated three recalls which would require all day) and a very nice service loaner was scheduled and provided. All of my questions were answered and I was never left looking for help. I cornered a member of the sales team (Tom Sparks) to ask about the new models and, even though I'm not currently in the market for a new BMW, he was very informative. In summary, the entire facility had a more family-like atmosphere than I had experienced in the past. (My wife was surprised and thrilled that the car came home washed.) More
Very informative Very easy recall repair. In addition, the service specialist Scott answered all my questions and then some. I actually learned a lot more about my car Very easy recall repair. In addition, the service specialist Scott answered all my questions and then some. I actually learned a lot more about my car. More
so helpful, i felt very comfortable with what he had to say i felt i was being treated fairly and honestly throughout the process. hope to be back under better circumstances. Felt good about the BMW Service C i felt i was being treated fairly and honestly throughout the process. hope to be back under better circumstances. Felt good about the BMW Service Center More
Low pressure Smooth negotiations. Brett was knowledgeable and courteous. The vehicle we purchased was clean and serviced when we test drove it, then washed again Smooth negotiations. Brett was knowledgeable and courteous. The vehicle we purchased was clean and serviced when we test drove it, then washed again and a full tank of gas after we purchased it. More
Scott Grumbly is excellent Brought my 335d to Camp BMW Scott was my Service Advisor, he was very knowledgeable and helpful, kept me informed throughout the repair. I would defin Brought my 335d to Camp BMW Scott was my Service Advisor, he was very knowledgeable and helpful, kept me informed throughout the repair. I would definitely recommend Camp BMW and Scott for any service needs. More
KEVIN AND DEE I brought my car in for service/detailing and as usual, Kevin and Dee take the best care of me and my car!! Its always done on time and in tip top sh I brought my car in for service/detailing and as usual, Kevin and Dee take the best care of me and my car!! Its always done on time and in tip top shape! THANKS BOYS! More
Easy Peasy I drove over from Montana ( one of the downsides of buying a BMW in a state that has no service center) BMW of Spokane made it so easy for me. they ga I drove over from Montana ( one of the downsides of buying a BMW in a state that has no service center) BMW of Spokane made it so easy for me. they gave me a brand new loaner to go do some errands and had the car ready by the exact time they said it would be ready, all clean and ready to go! Thanks BMW of Spokane More
Great service and I love their snack basket full of cookies! Kevin in service always comes through for us. He gets our vehicle in and out in a very timely manner. He always keeps me updated on the progress and Kevin in service always comes through for us. He gets our vehicle in and out in a very timely manner. He always keeps me updated on the progress and he provides a shuttle to and from our home. Ted the shuttle driver is also a really nice young man working on his pilots license through Moody Bible Institute. I highly recommend BMW of Spokane service department. Give them a try!!! More
Oil Leak Kevin was great, took time to work with us on finding an oil leak and giving the car an overall look. Very knowledgeable and attentive. We would not Kevin was great, took time to work with us on finding an oil leak and giving the car an overall look. Very knowledgeable and attentive. We would not hesitate to work with him again. More