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BMW of Spokane
Spokane, WA
577 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 577 reviews
September 21, 2020
Staff was very friendly and attentive. Robbie and Jessica helped us and were readily available to answer questions. We greatly appreciate the good customer service. helped us and were readily available to answer questions. We greatly appreciate the good customer service. More
by Tammy
Employees Worked With
Robbie, Jessica
July 12, 2020
I purchased a vehicle at BMW of Spokane from Derrick Mcgee, and it couldn’t have been better! He was helpful, honest and informative. He sent me a video of the car moments after it hit the lot. Derric Mcgee, and it couldn’t have been better! He was helpful, honest and informative. He sent me a video of the car moments after it hit the lot. Derrick came in on his day off on a holiday weekend to assist me with the purchase. Derrick took time to help me understand the warranty, car details and all questions I had. I would highly recommend BMW of spokane and specifically Derrick! No pressure at all from start to finish!! More
by EliseMT
Employees Worked With
Derrick Mcgee
March 27, 2020
This was the best car buying experience I've had. The staff kept constant contact with me. They even sent a video of the vehicle I was interested in. I ended up getting financing at a great rate. The sal staff kept constant contact with me. They even sent a video of the vehicle I was interested in. I ended up getting financing at a great rate. The sales associate I worked with was Derrick McGee. He was perfect! Very professional. Derrick made me feel at ease with the entire process. He was a real pleasure to work with. If you're shopping at BMW of Spokane, I highly recommended Derrick McGee! More
by Carbuyer
Employees Worked With
Derrick McGee
March 24, 2020
This was a wonderful company to work with. We found our used automobile online and they financed, sold, and shipped it without a glitch. Perfect! used automobile online and they financed, sold, and shipped it without a glitch. Perfect! More
by Susan
Employees Worked With
Robert Bailey
March 20, 2020
Excellent service through the whole process. Robert Fayant has a low pressure presentation and was great to work with through the sales process. Thank you Fayant has a low pressure presentation and was great to work with through the sales process. Thank you More
by Byrongega
Employees Worked With
Robert Fayant
March 19, 2020
Fantastic customer service - not one glitch when purchased my vehicle. Very satisfied and will buy my next one there as well! Job well done BMW of Spokane! purchased my vehicle. Very satisfied and will buy my next one there as well! Job well done BMW of Spokane! More
by Gtmadatian
Employees Worked With
Ally and Richard and Robert, Robert Bailey, Bo Lively
March 10, 2020
Go above and beyond! I want to thank Kevin and Scott for going out of their way! I really like my new set of tires, how quiet they are and the car handles so well out on I want to thank Kevin and Scott for going out of their way! I really like my new set of tires, how quiet they are and the car handles so well out on the roads. I love driving on curvy roads! I know they are always on top of it , where the car is in the service process. Because of Kevin and Scott, my car is in great condition! Great BMWS and Great Service Department! More
by Glama
Employees Worked With
Scott Grumbly, Kevin Risley
March 08, 2020
Always receive the highest level of attentiveness and care. I bring all my cars to this store for service, not just my BMW. I find that when you ha e great service there’s no need to shop around to find care. I bring all my cars to this store for service, not just my BMW. I find that when you ha e great service there’s no need to shop around to find something that might save you a couple bucks. I pay for service and that’s what I get, at the highest level! More
by tysonls
Employees Worked With
Scott Grumbly, Kevin Risley
February 08, 2020
The staff were attentive and made sure I and my family left happy. My mom and I both bought cars and will be buying our next cars from BMW Spokane. left happy. My mom and I both bought cars and will be buying our next cars from BMW Spokane. More
by FARMSTEADBAKER
Employees Worked With
Emily Kirk, Phil
February 08, 2020
Scott is very friendly and helpful . Appreciate the service . Enjoy the atmosphere, lattes and cookies. Car runs like a top . Will return when help is needed service . Enjoy the atmosphere, lattes and cookies. Car runs like a top . Will return when help is needed More
by Craig123
Employees Worked With
Scott Grumbly
