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BMW of Spokane

Spokane, WA

4.2
556 Reviews

215 E Montgomery Ave

Spokane, WA

99207

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Showing 556 reviews

March 07, 2025

Great Service Department! Would recommend to anyone for service and sales. Everyone was great, very friendly and helpful. More

by Colelea
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ralph Shepherd
February 28, 2025

Great friendly service would recommend to all our friends. Job completed in a timely fashion A+ More

by ricknan69
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Grumbly, Kevin Risley
Feb 28, 2025 -

BMW of Spokane responded

Thank you for sharing your friendly and timely service appointment at BMW of Spokane! We enjoyed working with you again in the future. Your recommendation is greatly appreciated, Rick!

February 26, 2025

Will Clark was friendly and knowledgeable. Excellent customer service skills. I hope to work with him again. More

by Mgmfishin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t know any of these but had to choose one. No name , Scott Grumbly
Feb 27, 2025 -

BMW of Spokane responded

Thank you for the first-class review! We're delighted to hear that Will provided you with excellent service at BMW of Spokane. Thank you for sharing your experience, and we look forward to assisting you again in the future!

February 25, 2025

went the extra mile to help me in a rather unique situation that required some outside the box thinking More

by paulsandberg883
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
a j. rodriguez
Feb 26, 2025 -

BMW of Spokane responded

Hello, Thank you for sharing your above-and-beyond experience! We're delighted to hear that our team at BMW of Spokane was able to assist you with your unique situation! Thank you for sharing this positive feedback, and we're here if you need anything else.

February 07, 2025

They were very helpful, cordial and professional. Everything worked out great! We appreciate AJ's help with our purchase More

by mtindin
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adel Ebrahim
Feb 10, 2025 -

BMW of Spokane responded

Hello, we're delighted to hear that AJ and the team at BMW of Spokane provided you with such a positive experience. Thank you for sharing your feedback, e hope to work with you again.

January 29, 2025

Will at the front desk is very helpful. On the other side with the recall service for break issues we are very unhappy. The cruise control doesn’t work right and something is not right with More

by prrau
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Will Clark
Jan 30, 2025 -

BMW of Spokane responded

Hello, Thank you for sharing your feedback with us. We're glad to hear that Will was helpful, but we're sorry about the issues you're experiencing with the recall service at BMW of Spokane. Please reach out so we can address these concerns and ensure everything is resolved promptly for you. Thank you, Patrick McCarthy - Service Manager - patrickmccarthy@lithia.com

January 25, 2025

all those who were associated with our purchase were highly professional. They made sure that our purchase was completed in a minimal amount of time. More

by Billandpam1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lucas
Jan 27, 2025 -

BMW of Spokane responded

Thank you for sharing your experience with BMW of Spokane! We're delighted to know our team provided professional service and ensured a quick purchase process. Enjoy your new vehicle, Bill and Pam!

January 18, 2025

We worked with a great sales person! Jesse Ingham was so helpful. No pressure attitude. He went above any beyond to help us by running around and bringing cars we wanted to see close eve More

by Wendy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jesse Ingham
Jan 20, 2025 -

BMW of Spokane responded

Hi Wendy, Thank you for sharing the exceptional customer service provided by Jesse at BMW of Spokane. We know he'll appreciate the kind recommendation and words. Enjoy your new car!

January 16, 2025

I generally have great experiences with BMW of Spokane. Their service techs are friendly, and they have tons of amenities to use while waiting on service. Their salespeople are respectful as well! More

by Sully335xi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Grumbly, Kevin Risley, Ralph Shepherd
Jan 17, 2025 -

BMW of Spokane responded

It's wonderful to hear that you've consistently had positive experiences with us at BMW of Spokane! We're glad our service techs and sales team have made your visits enjoyable. Thank you for the kind words, and we look forward to seeing you again soon!

January 14, 2025

Customer service and attention to details were outstanding. Have enjoyed the whole experience from the beginning More

by bjamessea
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Andrew Mullins
Jan 14, 2025 -

BMW of Spokane responded

Cheers to the first-class sales experience! We're delighted to hear that you had an outstanding experience with our team at BMW of Spokane! Thank you for sharing your positive feedback, and we hope you're enjoying every moment with your new vehicle.

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