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BMW of Spokane

Spokane, WA

4.2
552 Reviews

215 E Montgomery Ave

Spokane, WA

99207

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Showing 552 reviews

February 07, 2025

They were very helpful, cordial and professional. Everything worked out great! We appreciate AJ's help with our purchase More

by mtindin
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adel Ebrahim
Feb 10, 2025 -

BMW of Spokane responded

Hello, we're delighted to hear that AJ and the team at BMW of Spokane provided you with such a positive experience. Thank you for sharing your feedback, e hope to work with you again.

January 29, 2025

Will at the front desk is very helpful. On the other side with the recall service for break issues we are very unhappy. The cruise control doesn’t work right and something is not right with More

by prrau
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Will Clark
Jan 30, 2025 -

BMW of Spokane responded

Hello, Thank you for sharing your feedback with us. We're glad to hear that Will was helpful, but we're sorry about the issues you're experiencing with the recall service at BMW of Spokane. Please reach out so we can address these concerns and ensure everything is resolved promptly for you. Thank you, Patrick McCarthy - Service Manager - patrickmccarthy@lithia.com

January 25, 2025

all those who were associated with our purchase were highly professional. They made sure that our purchase was completed in a minimal amount of time. More

by Billandpam1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lucas
Jan 27, 2025 -

BMW of Spokane responded

Thank you for sharing your experience with BMW of Spokane! We're delighted to know our team provided professional service and ensured a quick purchase process. Enjoy your new vehicle, Bill and Pam!

January 18, 2025

We worked with a great sales person! Jesse Ingham was so helpful. No pressure attitude. He went above any beyond to help us by running around and bringing cars we wanted to see close eve More

by Wendy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jesse Ingham
Jan 20, 2025 -

BMW of Spokane responded

Hi Wendy, Thank you for sharing the exceptional customer service provided by Jesse at BMW of Spokane. We know he'll appreciate the kind recommendation and words. Enjoy your new car!

January 16, 2025

I generally have great experiences with BMW of Spokane. Their service techs are friendly, and they have tons of amenities to use while waiting on service. Their salespeople are respectful as well! More

by Sully335xi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Grumbly, Kevin Risley, Ralph Shepherd
Jan 17, 2025 -

BMW of Spokane responded

It's wonderful to hear that you've consistently had positive experiences with us at BMW of Spokane! We're glad our service techs and sales team have made your visits enjoyable. Thank you for the kind words, and we look forward to seeing you again soon!

January 14, 2025

Customer service and attention to details were outstanding. Have enjoyed the whole experience from the beginning More

by bjamessea
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Andrew Mullins
Jan 14, 2025 -

BMW of Spokane responded

Cheers to the first-class sales experience! We're delighted to hear that you had an outstanding experience with our team at BMW of Spokane! Thank you for sharing your positive feedback, and we hope you're enjoying every moment with your new vehicle.

January 14, 2025

They got me in for an oil change on very short notice. Car was done early as well. Thanks! More

by bmwjared
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kevin Risley
Jan 14, 2025 -

BMW of Spokane responded

Thank you for sharing your efficient oil change with our BMW of Spokane team! We look forward to providing nothing less than 5-star service at your future visit, Jared. Safe travels!

January 13, 2025

Always pleasant customer reps. Usually keep me updated on the progress of the service. Still need more comfortable waiting room chairs. More

by ur35211
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Grumbly, Kevin Risley
Jan 14, 2025 -

BMW of Spokane responded

Thank you for your feedback! We're glad to hear our team at BMW of Spokane has been keeping you informed during service visits. We appreciate the suggestion about the waiting room chairs and will certainly take it into consideration.

January 12, 2025

Great service department! They were friendly and efficient. The waiting area was clean and well- stocked. More

by DocLC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Female...don't remember her name
Jan 14, 2025 -

BMW of Spokane responded

Thank you for sharing your positive experience with our service department at BMW of Spokane! We're glad to hear that the team was friendly and efficient, and that you enjoyed our clean waiting area. We appreciate your feedback!

January 04, 2025

Customer service has been amazing. Represents what you would expect from BMW. Good selection of cars. More

by harpersp3
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
AJ Rodriguez
Jan 06, 2025 -

BMW of Spokane responded

We're thoroughly delighted to hear that our customer service and car selection met your expectations at BMW of Spokane. Thank you for sharing this positive feedback and please let us know how we can serve you in the future!

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