BMW of Southpoint

Wow, what a swift and effective car buying experience! I'm probably like most car buyers...I did my research, evaluated my budget, and then combed through all the individual vehicle details. Due to COVID, I'm probably like most car buyers...I did my research, evaluated my budget, and then combed through all the individual vehicle details. Due to COVID, there's an added pressure to get it all right. With supply-chain issues causing the removal of features I really appreciated working with Adam at BMW Southpoint. Us southerners pride themselves on recognizing authenticity which helps us cut through the BS. Within minutes of meeting Adam, asking questions, and reviewing my online request versus what was in stock Adam was able to satisfy my need for information overload. By the end of my test drive experience, I felt confident that I understood my options and was equipped to make the best decision for me in my car buying journey. Thanks to Adam's due diligence and the help of the BMW Southpoint staff. I secured my vehicle by the end of the VERY NEXT DAY! :) More

Effective communication, Provided regular updates. Timely response. Estimates were discussed in details. Video evidence of vehicle report was good. Timely response. Estimates were discussed in details. Video evidence of vehicle report was good. More

A clean and efficient operation. Serviced my car promptly without an appointment. Scheduled future service and ensured that I was satisfied. without an appointment. Scheduled future service and ensured that I was satisfied. More

I got a flat tire and Jason Glidden has serviced me ASAP even though I had no appointment. even though I had no appointment. More

Great service and friendly. All issues were taken care and was well informed on the repairs. and was well informed on the repairs. More

This dealership has always had great service. Their quality service continues even after moving from Chapel hill. Sales advisors and technicians are helpful in any and every way. The customer is always quality service continues even after moving from Chapel hill. Sales advisors and technicians are helpful in any and every way. The customer is always heard here. More

The inspection and video process received by the mechanic was above and beyond any maintenance I’ve ever received for a vehicle. was above and beyond any maintenance I’ve ever received for a vehicle. More

Great service experience at this dealership. Friendly staff with very nice facility. All of the services that I requested were done and my car was very clean when I departed. I would highly recommend t staff with very nice facility. All of the services that I requested were done and my car was very clean when I departed. I would highly recommend this dealership. Well worth the drive from Greenville, NC to get the service done. Josh Randall was my service advisor. He was very polite and professional. More

Great staff! Knowledgable, friendly and efficient. The car was ready exactly when they said, and they kept me in the loop the entire time. The video inspection is great. car was ready exactly when they said, and they kept me in the loop the entire time. The video inspection is great. More

Courterous and friendly. Wait was minimal Especially liked the video review by the technician and service tech was great liked the video review by the technician and service tech was great More