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BMW of Southpoint

Durham, NC

Overview
Reviews
4.8
1,521 Reviews
Call Dealership (919) 928-5921
View Awards

225 Kentington Dr

Durham, NC

27713

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Showing 1,521 reviews

October 29, 2021

Terrible communication, failure to complete services, gave us the keys to SOMEONE ELSE'S CAR, and then offered us $250 for a 5 star review! Any positive reviews for this this circus of a dealership have More

by VictimOfBMWSP
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Michael, Patricia
Report | Print
Oct 31, 2021 -

BMW of Southpoint responded

Victimofbmwsp, Thank you for taking the time to share your recent experience with us. We would like the opportunity to discuss it with you further. At a time convenient for you, please contact our General Manager Curtis Aldershof, at (833) 231-6577.

October 29, 2021

They provided auto care services with totally satisfied technical excellency along with old fashioned courtesy. More

by Kashif_mukhtat
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joesph Adams, Katelyn Spinner, Tyler Bowyer
Report | Print
Oct 31, 2021 -

BMW of Southpoint responded

Kashif_mukhtat, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.

October 27, 2021

The staff is very kind, the environment is very clean, and the outside of the car is very clean for me More

by Chen
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Katelyn Spinner, Tyler Bowyer
Report | Print
Oct 28, 2021 -

BMW of Southpoint responded

Chen, we are so happy to read such a great review about BMW of Southpoint! If you have any further questions, please give us a call. We're always happy to help!

October 27, 2021

First-rate service experience. Drop-off and pick up are quick and efficient. Excellent communications with customers throughout the process. More

by Mike
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh Randle
Report | Print
Oct 28, 2021 -

BMW of Southpoint responded

Mike, we're glad you had such a wonderful experience with us! If you have any further questions, please don't hesitate to reach out!

October 27, 2021

Thank you Anthony for the great service! It was fast and easy! Thanks for washing my car. More

by r9930
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Scott
Report | Print
Oct 28, 2021 -

BMW of Southpoint responded

R9930, we're glad to hear you enjoyed your visit. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 26, 2021

My service experience was great! Communication before, during, and after was clear and very much appreciated. More

by Kell7348
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nate Gibson
Report | Print
Oct 27, 2021 -

BMW of Southpoint responded

Kell7348, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

October 25, 2021

Everything was fine, except I don’t appreciate being compelled to write at least 15 words in order to go to the next screen. More

by Jllandes
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joey
Report | Print
Oct 25, 2021 -

BMW of Southpoint responded

Jllandes, we are so pleased you enjoyed your visit to BMW of Southpoint! If you have any further questions, please don't hesitate to reach out!

October 25, 2021

This was the greatest experience ever Jason glidden was wonderful and helped us through the whole process thanks BMW More

by Kellisha.gray
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Glidden, Katelyn Spinner, Tyler Bowyer
Report | Print
Oct 25, 2021 -

BMW of Southpoint responded

Kellisha.gray, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.

October 25, 2021

This was the greatest experience ever Jason Global den was so helpful and addressed all of our concerns and just was wonderful to work with I will be bringing my vehicle to them always thanks Bmw More

by Kellisha.gray
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason glidden, Katelyn Spinner, Tyler Bowyer
Report | Print
Oct 25, 2021 -

BMW of Southpoint responded

Kellisha.gray, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.

October 24, 2021

Need to fix loaner and shuttle service. Others visit was fine, price for service was acceptable More

by lan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Not listed
Report | Print
Oct 25, 2021 -

BMW of Southpoint responded

Ian, we appreciate you taking the time to leave us this feedback. Please let us know if there is anything else we can do for you; we are more than happy to help!

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