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BMW of Southpoint

Durham, NC

4.8
1,521 Reviews

225 Kentington Dr

Durham, NC

27713

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Showing 1,521 reviews

October 31, 2021

Always allow me to come in when problems arise. Easy to schedule service. Clean and courteous environment. More

by pf10533
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joey Adams
Nov 01, 2021 -

BMW of Southpoint responded

Pf10533, we are so happy to read such a great review about BMW of Southpoint! If you have any further questions, please don't hesitate to reach out!

October 31, 2021

Malcolm provides friendly and great service. The dealership is always clean and the staff are always accommodating to my needs. More

by JINMAN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Malcolm Fields
Nov 01, 2021 -

BMW of Southpoint responded

Jinman, thank you for your kind review; we are happy to pass along your comments to the team here at BMW of Southpoint! If you have any further questions, please don't hesitate to reach out!

October 30, 2021

Excellent customer care, simple fun process from start to finish. I’m recommending Southpoint BMW to all of my family and colleagues. More

by Thomas.damicoX5
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shayhad in sales Josh Randle in service , Tyler Bowyer
Oct 31, 2021 -

BMW of Southpoint responded

Thomas.damicox5, thank you for sharing your positive experience! If you have any further questions, please give us a call. We're always happy to help!

October 30, 2021

They really go above and beyond for car service and sales. Bought a 3-series in June for a great price and they gassed and detailed for free. As well as detail and wash with every service. The people a More

by keolecki
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rebecca Rogers 10/10, Katelyn Spinner, Tyler Bowyer
Oct 31, 2021 -

BMW of Southpoint responded

Keolecki, we strive for 100% satisfaction, and it is great to see you had such a positive experience at BMW of Southpoint. Feel free to reach out to us if you need anything. Have a wonderful day!

October 30, 2021

From the buying experience to continued service experiences ALWAYS top notch and EXCELLENT. Every service agent I have worked with has been stellar More

by Kane
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tyler Bowyer
Oct 31, 2021 -

BMW of Southpoint responded

Kane, thank you for your kind words and this wonderful review! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 30, 2021

Malcolm Fields is my service guy at BMW of Southpoint. He is the best!!! Always goes above and beyond! More

by spatel9
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Malcom Fields
Oct 31, 2021 -

BMW of Southpoint responded

Spatel9, we are very happy to have provided you with such a positive experience! If you have any further questions, please don't hesitate to reach out!

October 30, 2021

Josh Randle always handles my service needs in a professional and friendly manner. I have an older model BMW which can have difficulty getting parts. I also live an hour away from The dealership , a More

by Keith Pearson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh Randle
Oct 31, 2021 -

BMW of Southpoint responded

Keith Pearson, we are so happy to read such a great review about BMW of Southpoint! We are always more than happy to assist you if anything else comes up. Take care!

October 30, 2021

Scheduling and work and personnel were excellent, professional and courteous. Harold Harris was easy to work with, very helpful. More

by pkwagoner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Harold Harris
Oct 31, 2021 -

BMW of Southpoint responded

Pkwagoner, we're happy you found our staff to be so supportive during your experience here at BMW of Southpoint. Please don't hesitate to reach out to us if there's anything more we can do!

October 30, 2021

I have utilized this service department since 2011, and it has improved tremendously in the past few years. The advisors are efficient and respectful. Joseph Adams, was the most recent advisor that did an More

by Joanne
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joseph Adams was efficient, respectful, and a good contact person.
Nov 01, 2021 -

BMW of Southpoint responded

Joanne, we are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

October 29, 2021

Malcolm has provided an exceptional service!!Thank you Malcolm has provided an exceptional service!! Thank you Malcolm for your assistance in resolving the issue. More

by Rsvege
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Malcolm Fields
Oct 31, 2021 -

BMW of Southpoint responded

Rsvege, we are so pleased you enjoyed your visit to BMW of Southpoint! If you have any further questions, please give us a call. We're always happy to help!

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