BMW of Southpoint

Been a long term customer with this dealership. Great experience getting my X3 serviced. Nate Gibson is very personable with a keen focus on customer satisfaction. Answered all my questions & kept me po experience getting my X3 serviced. Nate Gibson is very personable with a keen focus on customer satisfaction. Answered all my questions & kept me posted while I waited on site. Really like the video e-mailed to show my car on the lift with brake & tire wear details/ status provided my technician. Also got to catch up & meet with my hood buddy John Hilliard in finance to discuss service & extended warranty options for consideration. This dealership is constantly seeking to improve the customer experience. More

Customer Service is 2nd to none. Professional, courteous, caring, and knowledgeable. Harold Harris was and pleasant and he could be. Service department tech's have never disappointed me, and alwa courteous, caring, and knowledgeable. Harold Harris was and pleasant and he could be. Service department tech's have never disappointed me, and always keeps me informed as service is being handled. More

Excellent all-round service. Jason Glidden was very helpful and courteous. Car was ready as promised and returned cleaned and sanitized. helpful and courteous. Car was ready as promised and returned cleaned and sanitized. More

I have a 2003 330CI and love it. As a consequence, I do a lot of the maintenance myself. However, there are times when I need help or am over my head. I can always count on Southpoint BMW! I would espec a lot of the maintenance myself. However, there are times when I need help or am over my head. I can always count on Southpoint BMW! I would especially like to call out Jason Glidden on the Service team. He is my go to guy and puts up with me and my questions. :) More

Great dealership that went above and beyond to find us our dream X3 in a challenging time. Josh Zinn was incredibly detail-oriented, responsive, and just a great person to work with. We will definitely vi our dream X3 in a challenging time. Josh Zinn was incredibly detail-oriented, responsive, and just a great person to work with. We will definitely visit again. More

My X3 is the first luxury car I’ve ever purchased and Shahab did an amazing job providing me with prompt responses, openness about my used cars history and explaining anything and everything to me that I Shahab did an amazing job providing me with prompt responses, openness about my used cars history and explaining anything and everything to me that I wanted to know. There were no pushy sales tactics used, no hidden agendas and Professionalism at all times. I definitely recommend this dealership, Shahab and the BMW team, especially if you’re a first time purchaser of a newer, luxury car. More

Excellent - Service Coordinator, Sales and Finance Leadership team that care for each customer. Great Technical team! Leadership team that care for each customer. Great Technical team! More

Service was amazing. Jason is one of your best service representatives. Fast and great customer service as well as repair service. representatives. Fast and great customer service as well as repair service. More

Malcolm Fields was very knowledgeable about my vehicle’s specific service needs and related recommendations. specific service needs and related recommendations. More

Harold was absolutely fabulous! Very friendly and caring individual. Would recommend service at this location to everyone! individual. Would recommend service at this location to everyone! More