BMW of Southpoint

Customer service is very pleasant and efficient. Taking well care of the customers’s request. well care of the customers’s request. More

Malcolm Fields did a wonderful job assisting me for vehicle service. Very knowledgeable and extremely helpful. He was a polite gentleman. vehicle service. Very knowledgeable and extremely helpful. He was a polite gentleman. More

Very nice service and good customer service. I satisfied a service from this dealership. I recommend here. a service from this dealership. I recommend here. More

Very courteous and professional staff. Very prompt updates and communication regarding the status of the repairs. Also provided a loaner car. updates and communication regarding the status of the repairs. Also provided a loaner car. More

Very helpful, respectful, and honest. No pressure shopping, very professional staff. We just bought our X3 and were very happy with our experience. Would certainly go back if we decide to buy another shopping, very professional staff. We just bought our X3 and were very happy with our experience. Would certainly go back if we decide to buy another BMW. Adam was certainly one of the best sales associates that I had the experience to work with in all these years. More

Harold Harris did an outstanding job of managing my service issues and making sure every detail was accounted for. Highly recommend. service issues and making sure every detail was accounted for. Highly recommend. More

Anthony did a great job getting me setup for service. I received videos of the inspection, including detailed views of the tires and brakes. I was kept informed by my preferred channel (text) throughout. G received videos of the inspection, including detailed views of the tires and brakes. I was kept informed by my preferred channel (text) throughout. Great job everyone! More

After having looked at leasing options for several months we decided to purchase a vehicle. We had prior experience with the service department at the old location in Chapel Hill so this was our first choice we decided to purchase a vehicle. We had prior experience with the service department at the old location in Chapel Hill so this was our first choice. Given the shortage of used vehicles and delays with newer models, we weren't sure if we would be able to find what we needed. Thanks to Josh and Eddie, we were able to locate and take delivery of a new X1 in an unexpectedly short amount of time. This was our first vehicle purchase in 12 years and I am glad that we chose to stay with Southpoint for our vehicle search. More

I've been in the same business for a little over 11 years. But I can say the level of services that Josh Randle and Felix Balines provide has to be the best I've ever seen! Starting from the time I dro years. But I can say the level of services that Josh Randle and Felix Balines provide has to be the best I've ever seen! Starting from the time I dropped my car off, they kept me informed every second. The best part was the walk-around video of my car when the service was completed. If you're looking for a trustworthy service department for your BMW or Supra, I highly recommend BMW of Southpoint! More

Malcom was an excellent service advisor. He provided sound advice and kept in touch with me while the car was being serviced. Very pleased with my experience at the dealership. sound advice and kept in touch with me while the car was being serviced. Very pleased with my experience at the dealership. More