BMW of Southpoint

Courteous and helpful as always. I picked up a nail in a tire on my almost new X5. When I called, they confirmed that they had the tire and made a prompt appointment. So I'm all set. tire on my almost new X5. When I called, they confirmed that they had the tire and made a prompt appointment. So I'm all set. More

Took my vehicle to BMW Southpoint for a recall update. Vehicle was promised in three days. On inquiry on the fourth day, no work had been done on it. No contact was made by service advisor to make me awar Vehicle was promised in three days. On inquiry on the fourth day, no work had been done on it. No contact was made by service advisor to make me aware of the delay nor was contact adequate when trying to discern status of vehicle. Completely dissatisfied with experience. More

Josh was an amazing service agent. He quickly understood my issue, clearly communicated my options and kept me up to date on the progress of the maintenance activities while I waited. The dealership is cle my issue, clearly communicated my options and kept me up to date on the progress of the maintenance activities while I waited. The dealership is clean, spacious and with great amenities to keep you comfortable. Great job! More

I had an absolutely amazing experience with the service department. They all were helpful, thorough and and extremely professional. Jeff Clark and the entire team are top notch!! department. They all were helpful, thorough and and extremely professional. Jeff Clark and the entire team are top notch!! More

Nate Gibson was great! Best service team member I’ve worked with so far (and they’ve all been great)! worked with so far (and they’ve all been great)! More

Very quick to be checked in. The dealership was very clean and had an area for children. Which was very nice because I had to bring my 5 year old. The representative Joey was very friendly and offered g clean and had an area for children. Which was very nice because I had to bring my 5 year old. The representative Joey was very friendly and offered great advice. I really appreciate his service and also the free car wash. More

Anthony Scott was very professional and the service appt was quick and easy to set up. I didnt have but a 2 hr wait as promised whike vehicle was being serviced. was quick and easy to set up. I didnt have but a 2 hr wait as promised whike vehicle was being serviced. More

They did an awesome job servicing the rhe work thru video was really cool Joey Adam's did a great job or keeping in touch with me a letting me know wat was going on was really cool Joey Adam's did a great job or keeping in touch with me a letting me know wat was going on More

Always treat their customers wonderfully. They are competent with their handling of the auto's needs (repairs and/or maintenance), and are friendly and respectful with their customers. As an added pl competent with their handling of the auto's needs (repairs and/or maintenance), and are friendly and respectful with their customers. As an added plus, their facility is spotlessly clean and comfortable with a nice array of drinks, snacks, TV, and Wifi access. My service advisor, Nate Gibson, is as professional and courteous as is possible. It is a pleasure doing business with this dealership. More

Great dealership, the service team ensured I got in and out quickly and my service advisor Malcom Fields was very professional and great to work with! out quickly and my service advisor Malcom Fields was very professional and great to work with! More