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BMW of Southpoint

Durham, NC

4.9
1,514 Reviews

225 Kentington Dr

Durham, NC

27713

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Showing 1,514 reviews

July 26, 2023

Another phenomenal experience. I arrived a little after closing time for the service (I was accidentally looking at the time for sales) but Curtis opened the bay and put air in my More

by dbonas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Curtis, Alex
Jul 29, 2023 -

BMW of Southpoint responded

Dbonas, we're so glad that we were able to go above and beyond your expectations! Please let us know if there is anything else we can do for you; we are more than happy to help!

July 25, 2023

Pat and Jenn were amazing at servicing my car. It took no time to get my oil changed! More

by JohnB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pat
Jul 27, 2023 -

BMW of Southpoint responded

JohnB, we are so pleased you enjoyed your visit to BMW of Southpoint! We are always more than happy to assist you if anything else comes up. Take care!

July 23, 2023

BMW of Southpoint provided great service. My check in was great. Service was quick and everyone was pleasant. Thank you More

by Jazzy0501
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Collins Pendleton
Jul 25, 2023 -

BMW of Southpoint responded

Jazzy0501, we are very happy we could provide you with a positive experience! Thanks again for the recommendation, and have an amazing day!

July 22, 2023

Very clean and knowledgeable. They are always willing to help and answer any questions u may have. More

by caitlinred
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Malcolm
Jul 24, 2023 -

BMW of Southpoint responded

Caitlinred, we are so pleased you enjoyed your visit to BMW of Southpoint! Please let us know if there is anything else we can do for you; we are more than happy to help!

July 21, 2023

Shahab! Thank you SO Much for helping me design and order my dream car!! The guy knows cars and has an eye for design. I told him what color paint I wanted a More

by Laura Graziano
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shahab and Curtis
Jul 25, 2023 -

BMW of Southpoint responded

Laura Graziano, we're so glad that we were able to go above and beyond your expectations! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

July 21, 2023

Always provides excellent customer service. Alex was my service advisor and he was excellent. No complaints for the service and the work performed. I will bring my vehicle back for future serv More

by Andy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex
Jul 27, 2023 -

BMW of Southpoint responded

Andy, thank you for your kind words and this wonderful review! If you have any further questions, please don't hesitate to reach out!

July 20, 2023

Service department always does a very professional and helpful service. We were kept informed as to our progress for service. Anthony Scott is an excellent communicator and assistant to our needs. More

by jeartma220
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Scott
Jul 23, 2023 -

BMW of Southpoint responded

Jeartma220, we are so happy to read such a great review about BMW of Southpoint! If you have any further questions, please don't hesitate to reach out!

July 19, 2023

This is the best dealership that I have experienced. The sales and services teams are professional. Friendly and responsive! More

by Kevin S
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex K
Jul 23, 2023 -

BMW of Southpoint responded

Kevin S, we are so happy to read such a great review about BMW of Southpoint! If you have any further questions, please don't hesitate to reach out!

July 18, 2023

The service department is really good. They care about maintaining good customer relationships and it shows in every interaction. Arthur Collins Pendleton went the extra mile for me with m More

by dave.goodwin
Recommend Dealer
Yes
Employees Worked With
Arthur Collins Pendleton
Jul 20, 2023 -

BMW of Southpoint responded

Dave.Goodwin, thank you for your kind words and this wonderful review! Please let us know if there is anything else we can do for you; we are more than happy to help!

July 17, 2023

Best experience that i have had at a luxury car dealership. My service advisor Jeffery Clark treated me with respect. Communication was great and he and his team answered all my questions. My c More

by faplui
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeffery clark
Jul 19, 2023 -

BMW of Southpoint responded

Faplui, thank you for taking the time to leave a review for us at BMW of Southpoint. We're happy we could meet your expectations! Please don't hesitate to reach out to us if there's anything more we can do!

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