BMW of Southpoint
Durham, NC
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Another phenomenal experience. I arrived a little after closing time for the service (I was accidentally looking at the time for sales) but Curtis opened the bay and put air in my I arrived a little after closing time for the service (I was accidentally looking at the time for sales) but Curtis opened the bay and put air in my tires for me with a smile on his face. I was also able to get an earlier appointment the next day to get my oil changed which was perfect. Alex and Curtis took excellent care of me! More
Shahab! Thank you SO Much for helping me design and order my dream car!! The guy knows cars and has an eye for design. I told him what color paint I wanted a Thank you SO Much for helping me design and order my dream car!! The guy knows cars and has an eye for design. I told him what color paint I wanted and he showed me what interior and exterior touches would look incredible. I am in LOVE with what he helped me select!! Shahab stayed within my budget, made me aware of all of my options but did not pressure me to go outside of my budget and he helped me get the most bang for my buck. He also kept me updated with the process along the way- as the care had to be ordered from Germany. Ladies- I know how we all get nervous conducting business with male car salesmen- we fear being ripped off. This guy was completely above board, honest and trustworthy- I recommend him! Also- the finance guy was great too- Curtis! Thanks, Curtis!!! More
Always provides excellent customer service. Alex was my service advisor and he was excellent. No complaints for the service and the work performed. I will bring my vehicle back for future serv Alex was my service advisor and he was excellent. No complaints for the service and the work performed. I will bring my vehicle back for future service needs. More
Service department always does a very professional and helpful service. We were kept informed as to our progress for service. Anthony Scott is an excellent communicator and assistant to our needs. helpful service. We were kept informed as to our progress for service. Anthony Scott is an excellent communicator and assistant to our needs. More
The service department is really good. They care about maintaining good customer relationships and it shows in every interaction. Arthur Collins Pendleton went the extra mile for me with m They care about maintaining good customer relationships and it shows in every interaction. Arthur Collins Pendleton went the extra mile for me with my issue and made sure I was charged for what was fair. More
Best experience that i have had at a luxury car dealership. My service advisor Jeffery Clark treated me with respect. Communication was great and he and his team answered all my questions. My c dealership. My service advisor Jeffery Clark treated me with respect. Communication was great and he and his team answered all my questions. My car was done correctly and they let me know what service was needed in the future. I am definitely returning to this dealership for all my car's needs. 10 stars to this dealership. More