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BMW of Southpoint

Durham, NC

4.9
1,520 Reviews

225 Kentington Dr

Durham, NC

27713

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Showing 1,520 reviews

August 07, 2023

Great Service Professional service agent Josh Randle He was very helpful and quick to help me More

by Me2023
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Randle
Aug 09, 2023 -

BMW of Southpoint responded

Me2023, we really appreciate your feedback! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 03, 2023

Received excellent service from my sevice advisor kenneth always. Always very attentive . Very polite and knowledgeable! More

by Sjnahar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kenneth
Aug 07, 2023 -

BMW of Southpoint responded

Sjnahar, we strive for 100% satisfaction, and it is great to see you had such a positive experience at BMW of Southpoint. Please don't hesitate to reach out to us if there's anything more we can do!

August 03, 2023

Exceptional service and facilities at Performance BMW of Southpoint sets a high standard. My service advisor, Josh Randle, was professional, friendly, and communicated with me throughout the servicing of my More

by David Mulldune
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Randle
Aug 07, 2023 -

BMW of Southpoint responded

David Mulldune, thank you for your kind words and this wonderful review! Please let us know if there is anything else we can do for you; we are more than happy to help!

July 31, 2023

Just picked up our 2023 330e. Extremely pleased with the assistance of Ed Hagen. He did an exceptional job with helping us order the vehicle and keep us updated of the status of More

by jwschutz
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ed Hagen
Aug 03, 2023 -

BMW of Southpoint responded

Jwschutz, we're glad you had such a wonderful experience with us! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

July 31, 2023

Recently I met with Client Advisor Jeffery Snow at Hendrick Southpoint BMW to discuss purchasing a new BMW. I am original owner of a 2007 BMW 335; with over 200K miles and I was interested in a newer More

by kramoin
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Jeffrey Snow
Aug 01, 2023 -

BMW of Southpoint responded

Kramoin, thank you for your kind review; we are happy to pass along your comments to the team here at BMW of Southpoint! If you have any further questions, please give us a call. We're always happy to help!

July 27, 2023

All of the staff is very helpful and able to answer questions. Anthony Scott represents BMW of Southpoint very well. More

by debar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Scott
Jul 31, 2023 -

BMW of Southpoint responded

Debar, we're happy you found our staff to be so supportive during your experience here at BMW of Southpoint. If you have any further questions, please give us a call. We're always happy to help!

July 26, 2023

Another phenomenal experience. I arrived a little after closing time for the service (I was accidentally looking at the time for sales) but Curtis opened the bay and put air in my More

by dbonas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Curtis, Alex
Jul 29, 2023 -

BMW of Southpoint responded

Dbonas, we're so glad that we were able to go above and beyond your expectations! Please let us know if there is anything else we can do for you; we are more than happy to help!

July 25, 2023

Pat and Jenn were amazing at servicing my car. It took no time to get my oil changed! More

by JohnB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pat
Jul 27, 2023 -

BMW of Southpoint responded

JohnB, we are so pleased you enjoyed your visit to BMW of Southpoint! We are always more than happy to assist you if anything else comes up. Take care!

July 23, 2023

BMW of Southpoint provided great service. My check in was great. Service was quick and everyone was pleasant. Thank you More

by Jazzy0501
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Collins Pendleton
Jul 25, 2023 -

BMW of Southpoint responded

Jazzy0501, we are very happy we could provide you with a positive experience! Thanks again for the recommendation, and have an amazing day!

July 22, 2023

Very clean and knowledgeable. They are always willing to help and answer any questions u may have. More

by caitlinred
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Malcolm
Jul 24, 2023 -

BMW of Southpoint responded

Caitlinred, we are so pleased you enjoyed your visit to BMW of Southpoint! Please let us know if there is anything else we can do for you; we are more than happy to help!

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