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BMW of Southpoint

Durham, NC

4.8
1,521 Reviews

225 Kentington Dr

Durham, NC

27713

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Showing 1,521 reviews

December 10, 2021

Service staff and loaner staff professional and personable. My service and loaner experience were handled quickly More

by patconroy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Harold Harris
Dec 10, 2021 -

BMW of Southpoint responded

Patconroy, we're glad to hear you enjoyed your visit. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 10, 2021

Thank you Nate Gibson for excellent service on December 9th. Thank you and Happy Holidays. More

by Ni
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nate Gibson
Dec 10, 2021 -

BMW of Southpoint responded

Ni, we are so pleased you enjoyed your visit to BMW of Southpoint! Feel free to reach out to us if you need anything. Have a wonderful day!

December 10, 2021

Best Customer Service Experience, they’re the best dealership in town. Always give me the best quality service every visit. More

by xbynum
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
BMW of Southpoint
Dec 11, 2021 -

BMW of Southpoint responded

Xbynum, we are so pleased you enjoyed your visit to BMW of Southpoint! If you have any further questions, please give us a call. We're always happy to help!

December 10, 2021

Thank you Harold Harris for a fast and easy service experience! Everything was explained clearly and completed ahead of the promised schedule. More

by John.Demos
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Harold Harris
Dec 11, 2021 -

BMW of Southpoint responded

John.demos, we're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!

December 10, 2021

This dealership is wonderful, the people that work there great and have experience helping with everything you needs More

by savann11sam
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Katelyn Spinner, Tyler Bowyer
Dec 10, 2021 -

BMW of Southpoint responded

Savann11sam, we appreciate you taking the time to leave us this feedback. Please let us know if there is anything else we can do for you; we are more than happy to help!

December 09, 2021

I worked with Dwayne to replace an O2 sensor on my 6 series. He was very professional and kept me up to date on the repair progress and pricing. The dealer service center did a great job with the repair More

by Jevogler
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dwayne
Dec 10, 2021 -

BMW of Southpoint responded

Jevogler, thank you for your kind words and this wonderful review! Please let us know if there is anything else we can do for you; we are more than happy to help!

December 09, 2021

Harold was super helpful, professional, and friendly with the scheduled airbag recall taken care of. More

by vksraghavan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Harold Harris
Dec 10, 2021 -

BMW of Southpoint responded

Vksraghavan, we are so pleased you enjoyed your visit to BMW of Southpoint! If you have any further questions, please don't hesitate to reach out!

December 09, 2021

They are the best in the town! Excellent staff, great customer service, amazing facility everything is professionally, top notch! I will definitely be returning for my service needs, no doubt! More

by valentina_fair
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Malcom Fields
Dec 10, 2021 -

BMW of Southpoint responded

Valentina_fair, we are so happy to read such a great review about BMW of Southpoint! If you have any further questions, please give us a call. We're always happy to help!

December 09, 2021

great service. Service advisor Harold H. was attentive and great to work with and made sure my needs were met. More

by gofir
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Harold H.
Dec 10, 2021 -

BMW of Southpoint responded

Gofir, we are so happy to read such a great review about BMW of Southpoint! If you have any further questions, please don't hesitate to reach out!

December 08, 2021

We bought two BMW's from Southpoint BMW this year. Shahab was our salesman and he did a super job during the whole process, follow up was great and communication was excellent. Shawn did a great job More

by avr_7968
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shahab Sheibani
Dec 09, 2021 -

BMW of Southpoint responded

Avr_7968, thank you for your kind words and this wonderful review! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

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