BMW of Southpoint

I brouht my X5 in for service and Jason Glidden and the team in service did a fantastic job. Well done. team in service did a fantastic job. Well done. More

They were thorough in their initial inspection of my vehicle. They didn’t just advise me to fix problems they found. They actually took a video of the inspection then typed up an estimate with notations vehicle. They didn’t just advise me to fix problems they found. They actually took a video of the inspection then typed up an estimate with notations beside items that needed immediate attention. That’s what enticed me to spend the money that I did with this dealership. Excellent work!! However I was a bit disappointed in not having the option of using Apple Pay to check out. With all that’s going on around us today being able to do things touch free or at least having that option would be great! More

My service experience was very pleasant and surprising, in a good way. Harold Harris was my service advisor and was very professional. I gave him my key and he told me my EXACT mileage and gas level. I ask in a good way. Harold Harris was my service advisor and was very professional. I gave him my key and he told me my EXACT mileage and gas level. I asked him how he knew that (lol) and he explained the key reader gave that info. My mind was a little blown. While waiting for my vehicle (oil change), I received a brief video of my car in service. I've never experienced this with any car, and I've owned many cars. This was an outstanding experience and I'm loving my BMW and BMW Southpoint. More

We had an amazing experience buying from Ben P. at Southpoint BMW. He was knowledgeable and so helpful and easy to work with. No pressure, pleasant experience buying a new car. I highly recommend Southpoint BMW. He was knowledgeable and so helpful and easy to work with. No pressure, pleasant experience buying a new car. I highly recommend Ben Paulakonis if you are in the market for a great car ! More

I have been going to this dealership for a couple of years. The advisors are very nice especially Harold Harris, who has been my advisor for my past few visits. years. The advisors are very nice especially Harold Harris, who has been my advisor for my past few visits. More

We just moved to the triangle and needed to service our BMW. Harold Harris at Southpoint took care of us and our oil change was quick and smooth. We loved the video inspection and we left with a great impr BMW. Harold Harris at Southpoint took care of us and our oil change was quick and smooth. We loved the video inspection and we left with a great impression of BMW of Southpoint. The dealership was clean ( a huge plus!) and everyone was extremely pleasant. Highly recommended! More

Great service and great staff. Joey and Felix had me taken care of and treated me right. There was a little mess up with the car wash and it ruined a carbon fiber piece and they went above and beyond to taken care of and treated me right. There was a little mess up with the car wash and it ruined a carbon fiber piece and they went above and beyond to remedy it. They were always keeping update during service and sent me videos of my car to show the status report More

Customer service was excellent! Great Service Advisor, Harold Harris explains thoroughly and provided sound advice for auto maintenance. Nice lounge to wait for car servicing. Great snacks! Harold Harris explains thoroughly and provided sound advice for auto maintenance. Nice lounge to wait for car servicing. Great snacks! More

Dee Dee was marvelous when I called. The inspection was done quickly and the service was completed in a timely manner. done quickly and the service was completed in a timely manner. More

Joey helped me out with my regular service appointment. The overall team was able to carry out the necessary maintenance, suggest items that were needing replacement soon and keep me in the loop along the The overall team was able to carry out the necessary maintenance, suggest items that were needing replacement soon and keep me in the loop along the way. More