BMW of Southpoint

Anthony was great! Efficient, conscientious, got me a rental on short notice, and kept in touch via texts. Efficient, conscientious, got me a rental on short notice, and kept in touch via texts. More

I brought in a car for a pre-purchase inspection, and was helped by Jessica. Hands down one of the nicest people I ever met. The service at BMW was both professional and extremely welcoming. helped by Jessica. Hands down one of the nicest people I ever met. The service at BMW was both professional and extremely welcoming. More

Representative did not pay attention or even look at me when I went to pick up the car and was trying to ask questions. very disrespectful… ended up taking to Kennett who was very helpful. when I went to pick up the car and was trying to ask questions. very disrespectful… ended up taking to Kennett who was very helpful. More

Service and convenience was right on par, again! Thanks for getting the job done! Patricia and Malcom are the best! Thanks for getting the job done! Patricia and Malcom are the best! More

I've been going to this dealership for the last 9 years for service needs pertaining to my new BMW 328 diesel I bought in 2014. For the first 5-6 years, the service department was reliable, communicated w for service needs pertaining to my new BMW 328 diesel I bought in 2014. For the first 5-6 years, the service department was reliable, communicated well, and fair with pricing. However, in the last 2 years or so reliability and communication has broken down a lot. Sometimes services weren't actually completed and I would have to go back multiple times to get things down. Sometimes for even simple things like oil changes, diesel fluid top off would require my car to stay more than 1 day at the dealership and I wouldn't be told this upfront. I had service completed yesterday and the service rep named Autumn was much more communicative and friendly than other service reps I've dealt with in the last few years. Overall, she made sure the work was completed and even made sure my car was cleaned (washed and vacuumed) before I left. The complimentary washing and vacuuming hadn't taken place in the last couple of years - not sure why..... So I have very MIXED views on this dealership now. I'm sad by this as I'm not sure I'll buy another car from this dealership in the future. Expect a mix bag of service experience. Some really good (like yesterday) and others a nightmare. More

My service experience was really good as usual. They have great costumer service and all the process is very smooth. Thanks to ALEX KUSZAJEWSKI who was my adviser. He answered my questions and he They have great costumer service and all the process is very smooth. Thanks to ALEX KUSZAJEWSKI who was my adviser. He answered my questions and helped me with the next steps. More

I found this dealer easy to work with and everyone I’ve dealt with there has gone out of their way to be helpful. Thomas in sales kept us on top of the progress of our order and the whole process was strai dealt with there has gone out of their way to be helpful. Thomas in sales kept us on top of the progress of our order and the whole process was straightforward. More

Jessica from bmw of South point was very helpful in getting my car serviced starting from scheduling appointment till I got the vehicle back serviced.i am really satisfied with the service of my car an getting my car serviced starting from scheduling appointment till I got the vehicle back serviced.i am really satisfied with the service of my car and definitely suggest my friends to this place More

The staffs are very cooperative. The sales and services ensure customers questions or concerns and addressed appropriately and on time. Great services team providing all the required The sales and services ensure customers questions or concerns and addressed appropriately and on time. Great services team providing all the required details and information. More

Great Service Professional service agent Josh Randle He was very helpful and quick to help me Randle He was very helpful and quick to help me More