BMW of Southpoint

Excellent service. Very courteous and knowledgeable staff. Fully trustable. Kudos to Anthony, at the Service Desk, for a job well done. Keep up the great work that you Very courteous and knowledgeable staff. Fully trustable. Kudos to Anthony, at the Service Desk, for a job well done. Keep up the great work that you are doing at the BMW of South Point dealer, Service Department. More

I give BMW Southpoint a 5 star rating. My sales advisor was Shahab Sheibani. He made the car buying process a seamless! I have purchased 2 cars with him over the past few years and he has My sales advisor was Shahab Sheibani. He made the car buying process a seamless! I have purchased 2 cars with him over the past few years and he has been exceptional each time. If you're in the market for a BMW, ask for Shahab. He treats his clients first class! ~Stephanie More

I took my X7 for a scheduled maintenance at the Southpoint BMW. It was really quick and easy from scheduling and booking the loaner, thanks to April Vanhook, to getting the car serviced and tire ch Southpoint BMW. It was really quick and easy from scheduling and booking the loaner, thanks to April Vanhook, to getting the car serviced and tire changed, thanks to Collins Pendleton. Every step of the way, everyone was efficient, professional and courteous, providing updates so that I didn’t have to wonder. This dealer definitely lives up to the BMW quality, delivering a premium vehicles and service. More

Always have been excellent in service. They have taken care of my cars very well and they also are very knowledgeable! They have taken care of my cars very well and they also are very knowledgeable! More

The minute I brought my car in I was greeted by my service advisor, Malcolm Fields, who addressed me by my name. Impressive because I hadn’t seen Malcolm for several months. There was some confusion a service advisor, Malcolm Fields, who addressed me by my name. Impressive because I hadn’t seen Malcolm for several months. There was some confusion as to what service my car needed due to my car’s computer system’s alerts. Malcolm explained possible issues and their solutions. Within the hour it was diagnosed that my car needed the front brake pads replaced and, if so, the parts would have to be ordered and wouldn’t be delivered until the following day. A video of the service inspection was provided showing the worn brake pads. I was notified through a text message as to whether I wanted to proceed with replacing the front brake pads. Of course, I opted to have them replaced and Malcolm offered to get an Uber to take me home and bring me back when my car was ready. I decided to drive my car home and bring it back when they got the parts. When they got my car ready to go, Malcolm was busy with another service customer so Josh Randle stepped in and help check me out. Both Malcolm Fields and Josh Randle are the epitome of excellence in their field. More

Excellent dealership and service department. Kenneth Butron was very kind in servicing my 2023 X7 and even provided a loaner for the day. Service was completed on time and the car runs great! Kenneth Butron was very kind in servicing my 2023 X7 and even provided a loaner for the day. Service was completed on time and the car runs great! More

I had recently moved to the RTP area my BMW was in much needed repair for a blower motor for some cold A/C flow (especially during this HOT summer) and a new set of tires. The team at BMW of Southpoint wer needed repair for a blower motor for some cold A/C flow (especially during this HOT summer) and a new set of tires. The team at BMW of Southpoint were efficient, effective, and friendly. My advisor, Jessica M, was very helpful and informative. She even aided getting my 528 in sooner than originally scheduled. Hats off to the whole team at Southpoint. Highly recommend them for your maintenance experience. More

Fantastic service as usual. Efficient and got the work done in a professional manner. Excellent! Efficient and got the work done in a professional manner. Excellent! More

Genius Southpoint BMW technicians / diagnosticians are worth their weight in gold, IMO. Brought in my mature X-5 for: (1) check engine light and (2) a previously baffling undercarriage rattle. I am so worth their weight in gold, IMO. Brought in my mature X-5 for: (1) check engine light and (2) a previously baffling undercarriage rattle. I am so grateful that the technician was able to find the well-hidden cause of the rattle and fix it. It took a lot of knowledge and perseverance to do so. My X-5 has a lot of hard (NJ) miles on it so I wanted to be sure there wasn't a really bad problem lurking (thankfully there wasn't). Anyway, I am delighted in the service and recommend Southpoint BMW highly to anyone. They take the same care with my older car as they do with my 2022. Consistently great service! More

Took good care of my M3 and showed me upcoming items that need attention that I was unaware of. Thank you for helping me get the care safe again! need attention that I was unaware of. Thank you for helping me get the care safe again! More