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BMW of Southpoint

Durham, NC

4.9
1,520 Reviews

225 Kentington Dr

Durham, NC

27713

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Showing 1,520 reviews

May 25, 2022

I had mechanical work done everyone was very professional and helpful and I could not have asked for a better team great work 10 out of 10 I recommend!! More

by Nicholas Williams
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Katelyn Spinner, Tyler Bowyer
May 26, 2022 -

BMW of Southpoint responded

Nicholas Williams, we really appreciate your positive review of our service team! Please let us know if there is anything else we can do for you; we are more than happy to help!

May 24, 2022

Took the X5 Diesel in for service. As always Josh Randall was very knowledgeable and particularly knows diesels well. Car service was completed and the car was washed in less than th More

by caseykev
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Josh Randall
May 25, 2022 -

BMW of Southpoint responded

Caseykev, we strive for 100% satisfaction, and it is great to see you had such a positive experience at BMW of Southpoint. Thank you, and have a fantastic day!

May 23, 2022

Harold Harris is a STAR at BMW of Southpoint, with flexible service options and an easy demeanor. His professionalism is what makes me feel good about BMW. More

by kbeaty50
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Harold Harris
May 25, 2022 -

BMW of Southpoint responded

Kbeaty50, we are very happy we could provide you with a positive service experience! Thank you again for letting us know how we did! We look forward to helping again in the future. Take care!

May 23, 2022

From check in to check out things could have not gone smoother. I was met promptly by my advisor and checked in. The scope of work was reviewed throughly. The technician completed the work professional More

by Kathyfiore
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service Group
May 25, 2022 -

BMW of Southpoint responded

Kathyfiore, thanks for your praise and kind comments about our service team. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 22, 2022

Great service by Jessica M and the service team at BMW of Southpoint. Was able to get in and out quickly. More

by Santic11
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jessica McCaffrey
May 24, 2022 -

BMW of Southpoint responded

Santic11, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 22, 2022

They’re awesome they put the customer first and make you feel like you are important Jessica,Pat are awesome people thank you for all y’all do More

by rondaeunice1967
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessica Mcatherty
May 24, 2022 -

BMW of Southpoint responded

Rondaeunice1967, thanks for your praise and kind comments about our team. We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

May 22, 2022

Joey was professional and efficient. Service was good, had to wait for a part for another day but overall, good experience. More

by faribagartland
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joey Adams
May 24, 2022 -

BMW of Southpoint responded

Faribagartland, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out to us if there's anything more we can do!

May 20, 2022

Jessica McCaffrey did a great job with my service appointment to ensure I got the services needed, was detailed in her explanation of options for the services and tires, and ensured the work was comp More

by Shields C
Recommend Dealer
Yes
Employees Worked With
Jessica McCaffrey
May 20, 2022 -

BMW of Southpoint responded

Shields C, we are so pleased you enjoyed your visit to BMW of Southpoint! Feel free to reach out to us if you need anything. Have a wonderful day!

May 20, 2022

Amazing center with a great variety of cars and top of the notch service center with amazing staff More

by Jeff.parkmd
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jessica McCaffrey
May 22, 2022 -

BMW of Southpoint responded

Jeff.parkmd, we're so glad that we were able to go above and beyond your expectations! If you have any further questions, please give us a call. We're always happy to help!

May 19, 2022

Joey was wonderful - checked me in quickly and efficiently, with a very polite, professional approach (but also with a good sense of humor). Jeff was very efficient and helpful with a loaner car a More

by rb17
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joey and Jeff
May 20, 2022 -

BMW of Southpoint responded

Rb17, we are so happy to read such a great review about BMW of Southpoint! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

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