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BMW of Southpoint
Durham, NC
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The Service department at Southpoint BMW were very courteous, professional and did a fantastic job with servicing my vehicle. I'd highly recommend.this dealership to anyone that has a BMW or is lookin courteous, professional and did a fantastic job with servicing my vehicle. I'd highly recommend.this dealership to anyone that has a BMW or is looking.to buy a new one More
Always great service! ! This is one of the key reasons I have purchased 3 BMW's. Malcom Fields in my service rep and he is OUTSTANDING! Always professional but he's also ! This is one of the key reasons I have purchased 3 BMW's. Malcom Fields in my service rep and he is OUTSTANDING! Always professional but he's also just a complete joy to interact with. It's rare that I see outstanding service like he provides anywhere else. More
I had an oil change, an update to the software for braking, a four wheel alignment and a general inspection. Everything was handled efficiently by Harold Harris in the Service Department. I received a braking, a four wheel alignment and a general inspection. Everything was handled efficiently by Harold Harris in the Service Department. I received a detailed report on the alignment as well as the status of my brakes and tires. More
The response from the staff was prompt and they finished an hour early! The experience was great and though I had trouble accessing the internet, my service advisor Josh helped me! an hour early! The experience was great and though I had trouble accessing the internet, my service advisor Josh helped me! More
I had some mechanical issue with my X5, the team there is very nice and professional, Anthony support me alot and anwer most of question clear. nice to got service there. very nice and professional, Anthony support me alot and anwer most of question clear. nice to got service there. More
My car had a battery issue and they were able to work me in without an appointment. They also provided a complimentary Uber service to and from my home. in without an appointment. They also provided a complimentary Uber service to and from my home. More
Every thing has been very accommodating from Southpoint, from the service center facilities to all the Representatives. My service required the service center keeping my car a couple days, I requested that from the service center facilities to all the Representatives. My service required the service center keeping my car a couple days, I requested that they provide me with a SUV and even though loaners where in short supply, they were able to accommodate me as I am a tall older guy. Harold provided updates over the multiple days and the video from the technician about the service was very helpful. More