Back

BMW of Southpoint

Durham, NC

4.9
1,520 Reviews

225 Kentington Dr

Durham, NC

27713

Directions

By Type

Showing 1,520 reviews

May 28, 2022

The Service department at Southpoint BMW were very courteous, professional and did a fantastic job with servicing my vehicle. I'd highly recommend.this dealership to anyone that has a BMW or is lookin More

by spaskow
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jennifer , Katelyn Spinner, Tyler Bowyer
May 29, 2022 -

BMW of Southpoint responded

Spaskow, we are so happy to read such a great review about BMW of Southpoint! We look forward to your next visit! Take care!

May 27, 2022

Always great service! ! This is one of the key reasons I have purchased 3 BMW's. Malcom Fields in my service rep and he is OUTSTANDING! Always professional but he's also More

by tjbritt
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Malcom Fields
May 29, 2022 -

BMW of Southpoint responded

Tjbritt, we strive for 100% satisfaction, and it is great to see you had such a positive experience at BMW of Southpoint. Please don't hesitate to reach out to us if there's anything more we can do!

May 27, 2022

Jennifer was excellent. Very responsive and kept me up to date with my service. Would work with her again More

by S.Dawkins
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jennifer Butler
May 29, 2022 -

BMW of Southpoint responded

S.dawkins, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

May 27, 2022

I had an oil change, an update to the software for braking, a four wheel alignment and a general inspection. Everything was handled efficiently by Harold Harris in the Service Department. I received a More

by wanger69sail
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Harold Harris
May 29, 2022 -

BMW of Southpoint responded

Wanger69sail, thank you so much for your positive comments about BMW of Southpoint! We're looking forward to your next visit with us!

May 27, 2022

The response from the staff was prompt and they finished an hour early! The experience was great and though I had trouble accessing the internet, my service advisor Josh helped me! More

by craig901
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh Randall
May 29, 2022 -

BMW of Southpoint responded

Craig901, thank you so much for your positive comments about BMW of Southpoint! Please let us know if there is anything else we can do for you; we are more than happy to help!

May 26, 2022

I had some mechanical issue with my X5, the team there is very nice and professional, Anthony support me alot and anwer most of question clear. nice to got service there. More

by Alex Qin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Scott
May 27, 2022 -

BMW of Southpoint responded

Alex Qin, we are so happy to read such a great review about BMW of Southpoint! Please don't hesitate to reach out to us if there's anything more we can do!

May 26, 2022

They're knowledgeable folks, friendly service, and they check to make sure the service was satisfactory. More

by i3 owner
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Bowyer
May 27, 2022 -

BMW of Southpoint responded

I3 Owner, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

May 25, 2022

My car had a battery issue and they were able to work me in without an appointment. They also provided a complimentary Uber service to and from my home. More

by anitadaniels
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Malcolm Fields
May 26, 2022 -

BMW of Southpoint responded

Anitadaniels, we are so happy to read such a great review about BMW of Southpoint! If you have any further questions, please give us a call. We're always happy to help!

May 25, 2022

Mate Gibson is the MVP at Southpoint. He’ll make sure you’re looked after from start to finish. More

by jacktomlinson93
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nate Gibson
May 26, 2022 -

BMW of Southpoint responded

Jacktomlinson93, thank you for sharing your positive experience with Nate and our service team! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

May 25, 2022

Every thing has been very accommodating from Southpoint, from the service center facilities to all the Representatives. My service required the service center keeping my car a couple days, I requested that More

by rxstokes
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Harold, Katelyn Spinner, Tyler Bowyer
May 26, 2022 -

BMW of Southpoint responded

Rxstokes, your satisfaction is our top priority. Thank you so much for taking the time to let us know how we did. We hope you have a great day!

May 26, 2022 -

rxstokes responded

Thank you

...
52
...