BMW of Southpoint

As always, the customer service reps -- mine was Harold Harrison this time -- were polite and professional. There was a slight issue with the message notification, but Harold was patient and stuck with me Harrison this time -- were polite and professional. There was a slight issue with the message notification, but Harold was patient and stuck with me till we got it resolved. A very good experience. More

Excellent care, curtesy, and professionalism from Malcolm. Video walk around was sent to my phone! Highly recommended. I live in Burlington, and work in Greensboro. Due to the cleanliness of the faci Malcolm. Video walk around was sent to my phone! Highly recommended. I live in Burlington, and work in Greensboro. Due to the cleanliness of the facility and the expert care for my Aplina B7 I drive the extra few miles to get to BMW of Southpoint and will continue to do so when my car needs service! More

Excellent service and very cordial staff. Provides reminders and ensures my car driving is headache free. Provides reminders and ensures my car driving is headache free. More

Anthony Scott was great, very professional and friendly, and having a video to see the completed work was a nice touch. and having a video to see the completed work was a nice touch. More

Great service, nice facility. Everyone is friendly and helpful. Will be back for next service. Everyone is friendly and helpful. Will be back for next service. More

Fantastic environment with all the immunities needed to continue to get my work done, and with quick and friendly service. Was so pleased that even in pouring rain they had the cover to get me in and out continue to get my work done, and with quick and friendly service. Was so pleased that even in pouring rain they had the cover to get me in and out without getting a drop on me! Joey Adam’s was my service agent and was quick, respectful and responsive would recommend and plan to get all of my service needs completed at this dealership! More

Helpful customer service. Great to see video of inspection and completed repairs. Can trust that repairs and service are done right Great to see video of inspection and completed repairs. Can trust that repairs and service are done right More

Great Job, very easy and smooth process. Hanks to you Shahab!!!! Jon made for a pleasant experience. Hanks to you Shahab!!!! Jon made for a pleasant experience. More

Went in to get brake pads replaced. I was able to quickly get an appointment and the staff were very helpful. Harold Harris helped me out and kept me in the loop on progress. I was able to quickly get an appointment and the staff were very helpful. Harold Harris helped me out and kept me in the loop on progress. More

Always a pleasure to deal with the service department here. Jessica went above and beyond! Definitely look forward to continuing my relationship with BMW of Southpoint here. Jessica went above and beyond! Definitely look forward to continuing my relationship with BMW of Southpoint More