BMW of Southpoint

Personnel very professional. Work is optimum. Wait time is minimal, and if not constant updated information is provided to client. Work is optimum. Wait time is minimal, and if not constant updated information is provided to client. More

BMW Southpoint is a great place to get your service done! Jessica McCaffrey made my service appointment so easy. She was even able to get my car back to me same day even though it was booked for an overnight Jessica McCaffrey made my service appointment so easy. She was even able to get my car back to me same day even though it was booked for an overnight stay! Thank you, Jessica! More

Kudos to Malcolm Field for his patience and time in assisting me with a car warranty issue. His help was much appreciated! assisting me with a car warranty issue. His help was much appreciated! More

Always a pleasure being here with a great team of people that really care about each other and doing right by clients. that really care about each other and doing right by clients. More

Fred Faucette was very informative when we had questions about the used car we purchasing last month. about the used car we purchasing last month. More

They were very helpful and very efficient fred faucette was a wonderful adviser and technician Nicholas Lee did tidy and clean work was a wonderful adviser and technician Nicholas Lee did tidy and clean work More

I had a great experience at BMW of Southpoint. I came to get tires. My technician, isaac, was very knowledgeable and provided a video of him explaining my tires and the tread. Great service! I came to get tires. My technician, isaac, was very knowledgeable and provided a video of him explaining my tires and the tread. Great service! More

There was an original problem with a service request but the dealer took great pains to go above & beyond correcting the situation. Not many dealers of any make or model would have pleased me more with but the dealer took great pains to go above & beyond correcting the situation. Not many dealers of any make or model would have pleased me more with their response as did BMW of Southpoint. Thanks Jen! More

We are very happy with our new BMW X5. The sales process at Southpoint BMW was smooth, seamless, and professional. In full transparency we did experience some bumps in the road immediately The sales process at Southpoint BMW was smooth, seamless, and professional. In full transparency we did experience some bumps in the road immediately post-sales with accessory installations. This was primarily due to non-professional behavior on the part of one person in the process. There was a strong effort by the Southpoint team all the way up to general manager to recover from this unexpected behavior, and I feel confident that we will receive the top notch service we would expect going forward. It's always nice when things go perfectly, but it also says a lot about a business when they are willing to own up to mistakes and make a commitment to do better. More

Very nice dealership and our sales man Jeffery Snow was wonderful to work with and had a wonderful experience buying a used Nissan kicks! wonderful to work with and had a wonderful experience buying a used Nissan kicks! More