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BMW of Southpoint

Durham, NC

Overview
Reviews
4.8
1,522 Reviews
Call Dealership (919) 928-5921
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225 Kentington Dr

Durham, NC

27713

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Showing 1,522 reviews

October 04, 2023

Jessica McCaffery provided outstanding customer care, very responsive. The service team did the work quickly. More

by Erin
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica McCaffery
Report | Print
Oct 05, 2023 -

BMW of Southpoint responded

Erin, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 29, 2023

Nate Gibson is the best there is! He should be promoted to manager or much more! More

by yak11b
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate Gibson
Report | Print
Oct 02, 2023 -

BMW of Southpoint responded

Yak11b, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 28, 2023

Personnel very professional. Work is optimum. Wait time is minimal, and if not constant updated information is provided to client. More

by Hya
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ed Hagen, Malcolm
Report | Print
Sep 29, 2023 -

BMW of Southpoint responded

Hya, thank you; we appreciate your feedback! We are always more than happy to assist you if anything else comes up. Take care!

September 28, 2023

Excellent service Prompt Adviser excellent & a superb communicator would recommend dealer based on service I received More

by rmartin76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Bowyer
Report | Print
Sep 29, 2023 -

BMW of Southpoint responded

Rmartin76, thank you for taking the time to leave a review for us at BMW of Southpoint. We're happy we could meet your expectations! If you have any further questions, please give us a call. We're always happy to help!

September 28, 2023

BMW Southpoint is a great place to get your service done! Jessica McCaffrey made my service appointment so easy. She was even able to get my car back to me same day even though it was booked for an overnight More

by NATASHA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica McCaffrey
Report | Print
Sep 29, 2023 -

BMW of Southpoint responded

Natasha, thank you for your kind words and this wonderful review! Please don't hesitate to reach out to us if there's anything more we can do!

September 28, 2023

Kudos to Malcolm Field for his patience and time in assisting me with a car warranty issue. His help was much appreciated! More

by Bullcitygirl419
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
MALCOMB FIELDS
Report | Print
Sep 29, 2023 -

BMW of Southpoint responded

Bullcitygirl419, thank you for your kind review; we are happy to pass along your comments to the team here at BMW of Southpoint! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 26, 2023

Always a pleasure being here with a great team of people that really care about each other and doing right by clients. More

by Ashorebetproperties
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kenneth
Report | Print
Sep 27, 2023 -

BMW of Southpoint responded

AShoreBetProperties, thanks for your praise and kind comments about our team. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

September 21, 2023

They were very helpful and very efficient fred faucette was a wonderful adviser and technician Nicholas Lee did tidy and clean work More

by Happy customer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fred faucette,Nicholas lee
Report | Print
Sep 23, 2023 -

BMW of Southpoint responded

Happy Customer, we're glad to hear you enjoyed your visit. Please don't hesitate to reach out to us if there's anything more we can do!

September 21, 2023

I had a great experience at BMW of Southpoint. I came to get tires. My technician, isaac, was very knowledgeable and provided a video of him explaining my tires and the tread. Great service! More

by Helena1877
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Isaac
Report | Print
Sep 23, 2023 -

BMW of Southpoint responded

Helena1877, thank you so much for your positive comments about BMW of Southpoint! If you have any further questions, please give us a call. We're always happy to help!

September 21, 2023

Fred Faucette was very informative when we had questions about the used car we purchasing last month. More

by Fwfaucette
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katelyn Spinner, Tyler Bowyer
Report | Print
Sep 23, 2023 -

BMW of Southpoint responded

Fwfaucette, thank you for sharing your positive experience! We are always more than happy to assist you if anything else comes up. Take care!

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