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BMW of Southpoint
Durham, NC
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Can't speak highly enough about Malcom at BMW of Southpoint. We were in Durham for a surgery at Duke and experienced car trouble. He worked us in to the schedule, diagnosed the problem and took ca Southpoint. We were in Durham for a surgery at Duke and experienced car trouble. He worked us in to the schedule, diagnosed the problem and took care of it. We live three hours away but I'm strongly considering making BMW of Southpoint our dealer, for service and sales. More
Jessica was super pleasant and polite. Wonderful and relaxing experience. Highly recommend. Have been here for service several times and reliably great experiences. Wonderful and relaxing experience. Highly recommend. Have been here for service several times and reliably great experiences. More
Tank great care of your car while they have it , they give you a video straight from the tech that is doing the service explaining everything in detail give you a video straight from the tech that is doing the service explaining everything in detail More
Because I have a BMW M car, I will only take my car to an M-certified service center. Although I have a BMW dealer closer to me than BMW of Southpoint, I drive 3x the distance to have BMW of Southpoint do t M-certified service center. Although I have a BMW dealer closer to me than BMW of Southpoint, I drive 3x the distance to have BMW of Southpoint do the work on my car...and they don't disappoint. My car is still under warranty, so I've only had to do routine maintenance (oil, filter), and to replace a crank shaft sensor failure that triggered the check engine light - nearly all service to date done (with exception to an alignment) has been covered under the warranty. Regardless of the limited work done, Anthony and the team go the extra mile to ensure service allows me to hit the track from time to time. I won't go anywhere else for M service! More
Bring my car in was hassle free, I was met as I entered and quickly introduced Jenn and pat who would be assisting. The wait wasn’t long or didn’t seem it, as the surroundings were pleasant and quickly introduced Jenn and pat who would be assisting. The wait wasn’t long or didn’t seem it, as the surroundings were pleasant More
They are very straightforward to work with, make a deal with and the service department fit us in (flat tire) that we urgently needed due to a vacation. The dealership is clean and nice and everyone is pr with and the service department fit us in (flat tire) that we urgently needed due to a vacation. The dealership is clean and nice and everyone is professional. I highly recommend this dealership! More
I bought my x3 out of state. I got a flat over Memorial Day weekend. I called my closest dealership and received the run around regarding my run flat 12 month warranty. After my I got a flat over Memorial Day weekend. I called my closest dealership and received the run around regarding my run flat 12 month warranty. After my patience was exhausted, I called Southpoint. The first person I spoke to was able to help me. They even fit me in same day to replace it. More