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BMW of Southpoint

Durham, NC

4.9
1,520 Reviews

225 Kentington Dr

Durham, NC

27713

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Showing 1,520 reviews

June 09, 2022

Can't speak highly enough about Malcom at BMW of Southpoint. We were in Durham for a surgery at Duke and experienced car trouble. He worked us in to the schedule, diagnosed the problem and took ca More

by RJA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Malcom Fields
Jun 10, 2022 -

BMW of Southpoint responded

Rja, we are so happy to read such a great review about BMW of Southpoint! Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!

June 09, 2022

Jessica was super pleasant and polite. Wonderful and relaxing experience. Highly recommend. Have been here for service several times and reliably great experiences. More

by Jeff
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jessica McCaffrey
Jun 10, 2022 -

BMW of Southpoint responded

Jeff, thank you for your kind review; we are happy to pass along your comments to the team here at BMW of Southpoint! Please let us know if there is anything else we can do for you; we are more than happy to help!

June 09, 2022

Tank great care of your car while they have it , they give you a video straight from the tech that is doing the service explaining everything in detail More

by b.t.coughlin12
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pat
Jun 10, 2022 -

BMW of Southpoint responded

B.t.coughlin12, thank you so much for your high rating! We are always more than happy to assist you if anything else comes up. Take care!

June 09, 2022

Because I have a BMW M car, I will only take my car to an M-certified service center. Although I have a BMW dealer closer to me than BMW of Southpoint, I drive 3x the distance to have BMW of Southpoint do t More

by RobW
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Scott
Jun 11, 2022 -

BMW of Southpoint responded

Robw, thank you for taking the time to leave a review for us at BMW of Southpoint. We're happy we could meet your expectations! If there's anything further we can do for you, we are happy to help!

June 09, 2022

Bring my car in was hassle free, I was met as I entered and quickly introduced Jenn and pat who would be assisting. The wait wasn’t long or didn’t seem it, as the surroundings were pleasant More

by Slbieryla
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pat and jenn
Jun 11, 2022 -

BMW of Southpoint responded

Slbieryla, thank you for sharing your positive service experience! If you have any further questions, please give us a call. We're always happy to help!

June 09, 2022

Great service. Nice staff. I bought my car from there and take it there for service More

by Ptah1001
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh, Katelyn Spinner, Tyler Bowyer
June 09, 2022

They are very straightforward to work with, make a deal with and the service department fit us in (flat tire) that we urgently needed due to a vacation. The dealership is clean and nice and everyone is pr More

by BMWReviews
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tyler Bowyer
Jun 11, 2022 -

BMW of Southpoint responded

Bmwreviews, we are very happy to have provided you with such a positive service experience! Please don't hesitate to reach out to us if there's anything more we can do!

June 09, 2022

They were great and took care of me . Looking forward to come to the store next time More

by Vamshidhar
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Katelyn Spinner, Tyler Bowyer
Jun 10, 2022 -

BMW of Southpoint responded

Vamshidhar, we are glad we could help! We hope to see you soon!

June 08, 2022

I bought my x3 out of state. I got a flat over Memorial Day weekend. I called my closest dealership and received the run around regarding my run flat 12 month warranty. After my More

by rndatanr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Scott
Jun 09, 2022 -

BMW of Southpoint responded

Rndatanr, we really appreciate your positive review for our service team! If you ever need anything else from us, we are always available, so please feel free to give us a call or stop by. Have an awesome day!

June 08, 2022

THE DEARLERSHIP IS A WONDERFUL PLACE TO HAVE YOUR SERVICE DONE , THEY REALLY TAKE GOOD CARE OF YOU AND VER PROFESSIONAL!! More

by ronnie.compton
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
JOEY ADAMS, Tyler Bowyer
Jun 09, 2022 -

BMW of Southpoint responded

Ronnie.compton, we're happy to hear you had such a positive service experience with our team! Thank you so much for your review, and have a fantastic day!

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