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BMW of Southpoint
Durham, NC
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Josh was very professional and kept me up-to-date on my repairs. When the repairs took longer than expected, he arranged for a loaner vehicle and was easy to work with. repairs. When the repairs took longer than expected, he arranged for a loaner vehicle and was easy to work with. More
Nate was exceptional during recent visit! Nate took the extra time to make sure that I was ok after my scary tire issue. I appreciate Nate and Jenn taking such good care of me! They are defin Nate took the extra time to make sure that I was ok after my scary tire issue. I appreciate Nate and Jenn taking such good care of me! They are definitely service superstars! More
Jessica was such a delight to work with and ensured everything went smoothly. I only came in for the brake fluid service but she was fantastic to check everything available/due on my maintenance plan a everything went smoothly. I only came in for the brake fluid service but she was fantastic to check everything available/due on my maintenance plan and even thought to check on my key fob battery life. Just really felt taken care of and had a fun conversation with a truly nice person!!! More
Anthony Scott saved the day! ! Unfortunately I didn’t purchase my vehicle here but they serviced my vehicle. I had an awful experience at the dealership I purchased my BMW 430i fr ! Unfortunately I didn’t purchase my vehicle here but they serviced my vehicle. I had an awful experience at the dealership I purchased my BMW 430i from (only 6 weeks ago) but Anthony helped me. He was patient, kind and understanding of the issues I had. He explained everything in great detail and ensured I was taken care of. Working with Anthony helped me feel reassured that when I drove out of the service garage my vehicle was safe and I could finally enjoy my new ride! Thank you Anthony and BMW of Southpoint!! More
Very professional. Nate Gibson is an outstanding service advisor. He follows up on all my concerns and lets me know what needs to be done now versus what can wait until Nate Gibson is an outstanding service advisor. He follows up on all my concerns and lets me know what needs to be done now versus what can wait until next time. I like that I'm kept up-to-date while I wait via texts and videos. The lounge area is also comfortable and conducive to working so I don't mind waiting for my car. More
Great service experience. Fast service, honest advisors, and constant communication. My car was ready in less than half a day after being advised of all my options for service Fast service, honest advisors, and constant communication. My car was ready in less than half a day after being advised of all my options for service. More
Great service. Great people! I have used this dealership for many years. They are consistent in providing the best service possible to their clients. Not to mention Great people! I have used this dealership for many years. They are consistent in providing the best service possible to their clients. Not to mention that the BMW, and I have owned many is the best car driving on the road today! More