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BMW of Southpoint

Durham, NC

4.9
1,520 Reviews

225 Kentington Dr

Durham, NC

27713

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Showing 1,520 reviews

June 12, 2022

Josh was very professional and kept me up-to-date on my repairs. When the repairs took longer than expected, he arranged for a loaner vehicle and was easy to work with. More

by Jevogler
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh Randall
Jun 13, 2022 -

BMW of Southpoint responded

Jevogler, we're glad to hear you enjoyed your visit. We are always more than happy to assist you if anything else comes up. Take care!

June 12, 2022

Nate was exceptional during recent visit! Nate took the extra time to make sure that I was ok after my scary tire issue. I appreciate Nate and Jenn taking such good care of me! They are defin More

by Vanessa H
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nate and Jenn
Jun 13, 2022 -

BMW of Southpoint responded

Vanessa H, thank you for sharing your positive experience! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

June 12, 2022

Jessica was such a delight to work with and ensured everything went smoothly. I only came in for the brake fluid service but she was fantastic to check everything available/due on my maintenance plan a More

by Kara
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jessica service desk, Tyler Bowyer
Jun 13, 2022 -

BMW of Southpoint responded

Kara, we strive for 100% satisfaction, and it is great to see you had such a positive service experience at BMW of Southpoint. Feel free to reach out to us if you need anything. Have a wonderful day!

June 11, 2022

Very clean and welcoming. Everyone there is super helpful and knowledgeable about BMWs. I felt my car was in good hands. More

by zstang777
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Harold Harris
Jun 12, 2022 -

BMW of Southpoint responded

Zstang777, thank you for sharing your positive experience! If you have any further questions, please give us a call. We're always happy to help!

June 11, 2022

Anthony Scott saved the day! ! Unfortunately I didn’t purchase my vehicle here but they serviced my vehicle. I had an awful experience at the dealership I purchased my BMW 430i fr More

by Lauramor1019
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Scott
Jun 12, 2022 -

BMW of Southpoint responded

Lauramor1019, we're glad you had such a wonderful experience with us! Thank you so much again for your feedback! We hope you have a great day!

June 11, 2022

Very professional. Nate Gibson is an outstanding service advisor. He follows up on all my concerns and lets me know what needs to be done now versus what can wait until More

by tasherr
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nate Gibson
Jun 12, 2022 -

BMW of Southpoint responded

Tasherr, we're happy you found our staff to be so supportive during your experience here at BMW of Southpoint. Please don't hesitate to reach out to us if there's anything more we can do!

June 11, 2022

Excellent service. Keep you informed about the status of your car via text. Staff is very professional. More

by wraza
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Malcolm Fields
Jun 12, 2022 -

BMW of Southpoint responded

Wraza, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

June 10, 2022

Very professional and had my service done extremely quickly. Very polite and nice to talk to. More

by Anthonyrallo23
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tyler Bowyer
Jun 12, 2022 -

BMW of Southpoint responded

Anthonyrallo23, thank you for your kind words and this wonderful review! If you have any further questions, please give us a call. We're always happy to help!

June 10, 2022

Great service experience. Fast service, honest advisors, and constant communication. My car was ready in less than half a day after being advised of all my options for service More

by J_demos
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Scott
Jun 12, 2022 -

BMW of Southpoint responded

J_demos, thank you for your kind words and this wonderful review! We're looking forward to your next visit with us!

June 10, 2022

Great service. Great people! I have used this dealership for many years. They are consistent in providing the best service possible to their clients. Not to mention More

by Happy
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patricia Fradenburg and Anthony
Jun 10, 2022 -

BMW of Southpoint responded

Ptah1001, thank you so much for your positive comments about BMW of Southpoint! Please don't hesitate to reach out to us if there's anything more we can do!

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