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BMW of Southpoint

Durham, NC

4.9
1,520 Reviews

225 Kentington Dr

Durham, NC

27713

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Showing 1,520 reviews

July 21, 2022

Jennifer (service advisor) was very a pleasure to work with. Very efficient and got me in and out quick for my service. She even informed me when my service was completed (I can't tell you how many dealer More

by Daniel
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jennifer Butler
Jul 22, 2022 -

BMW of Southpoint responded

Daniel, we strive for 100% satisfaction, and it is great to see you had such a positive experience at BMW of Southpoint. Please let us know if there is anything else we can do for you; we are more than happy to help!

July 19, 2022

Probably the best experience I have ever had at a BMW dealership. Service advisors were very friendly and helpful when talking about vehicles upgrades and BMW experiences. I have been to various BMW deal More

by Alonzo F
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh Randle/Jennifer Randle
Jul 22, 2022 -

BMW of Southpoint responded

Alonzo F, we strive for 100% satisfaction, and it is great to see you had such a positive experience at BMW of Southpoint. If you have any further questions, please don't hesitate to reach out!

July 19, 2022

Josh was attentive to our concerns and did everything possible to expedite our repair and service. Even found us a ride when repairs exceeded one day. Exceeded our expectations. More

by taboyer2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh Randall
Jul 22, 2022 -

BMW of Southpoint responded

Taboyer2, thanks for your praise and kind comments about our team. Feel free to reach out to us if you need anything. Have a wonderful day!

July 19, 2022

It was a very pleasant experience and they treated me very well, even though they told me that they would deliver it to me that same day, but it was not as if I had to wait until the next day for my car More

by Armandorivera487
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jessica McCaffrey, Katelyn Spinner, Tyler Bowyer
Jul 22, 2022 -

BMW of Southpoint responded

Armandorivera487, thank you so much for your positive comments about BMW of Southpoint! Please don't hesitate to reach out to us if there's anything more we can do!

July 18, 2022

Fantastic service recently. Very responsive, quick to schedule (when the other guys in town wanted 6 weeks to get the car in), will definitely be switching! More

by PatrickC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pat and Jenn
Jul 20, 2022 -

BMW of Southpoint responded

Patrickc, we are very happy we could provide you with a positive and quick service experience! If you have any further questions, please don't hesitate to reach out!

July 18, 2022

Great experience dealing with Ed Hagen when buying out my lease. I would recommend him to anyone interested in buying a BMW! More

by Kimbob28
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ed Hagen , Katelyn Spinner, Tyler Bowyer
Jul 20, 2022 -

BMW of Southpoint responded

Kimbob28, thank you for taking the time to leave a review for us at BMW of Southpoint. We're happy we could meet your expectations! Please don't hesitate to reach out to us if there's anything more we can do!

July 18, 2022

Service provided was excellent. Nate Gibson took good care of me. I look forward to returning. More

by Kevinjj
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nate Gibson
Jul 20, 2022 -

BMW of Southpoint responded

Kevinjj, thank you so much for your positive comments about BMW of Southpoint! Feel free to reach out to us if you need anything. Have a wonderful day!

July 17, 2022

The ideal Place for purchasing B W W machines. Wonderful salesmen and very well informed service personnel make my experience painless as possible.. would not consider purchasing or allowing anoth More

by Daredevil272
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
My finance man
Jul 19, 2022 -

BMW of Southpoint responded

Daredevil272, thank you for your kind review; we are happy to pass along your comments to the team here at BMW of Southpoint! Please let us know if there is anything else we can do for you; we are more than happy to help!

July 16, 2022

Harold and Fenix were really fantastic while getting my car serviced. They both provided excellent service and great advice. I’ve been to the dealer a few times now for routine maintenance and have never h More

by jeffcc
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Harold
Jul 18, 2022 -

BMW of Southpoint responded

Jeffcc, thank you for taking the time to leave a review for us at BMW of Southpoint. We're happy we could meet your expectations! If you have any further questions, please give us a call. We're always happy to help!

July 16, 2022

Yet another great service experience from Josh Randle and the entire team. Appreciate the candor and technical excellence, among other things. Feel so fortunate to have Southpoint BMW caring for my "matu More

by Antimatter
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Randle
Jul 18, 2022 -

BMW of Southpoint responded

Antimatter, we are so happy to read such a great review about BMW of Southpoint! Please let us know if there is anything else we can do for you; we are more than happy to help!

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