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BMW of Southpoint
Durham, NC
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Jennifer (service advisor) was very a pleasure to work with. Very efficient and got me in and out quick for my service. She even informed me when my service was completed (I can't tell you how many dealer with. Very efficient and got me in and out quick for my service. She even informed me when my service was completed (I can't tell you how many dealerships I've worked with that DON'T do that and I end up having to call and throw my schedule off, so this was big)! Straightforward no-nonsense service, I will be back again! Thanks! More
Probably the best experience I have ever had at a BMW dealership. Service advisors were very friendly and helpful when talking about vehicles upgrades and BMW experiences. I have been to various BMW deal dealership. Service advisors were very friendly and helpful when talking about vehicles upgrades and BMW experiences. I have been to various BMW dealerships up and down the East coast and this has been the first time I felt the dealership wasn’t just interested in selling me options. I plan to make them my regular dealership for all things BMW. More
Josh was attentive to our concerns and did everything possible to expedite our repair and service. Even found us a ride when repairs exceeded one day. Exceeded our expectations. possible to expedite our repair and service. Even found us a ride when repairs exceeded one day. Exceeded our expectations. More
It was a very pleasant experience and they treated me very well, even though they told me that they would deliver it to me that same day, but it was not as if I had to wait until the next day for my car very well, even though they told me that they would deliver it to me that same day, but it was not as if I had to wait until the next day for my car to be delivered. More
Fantastic service recently. Very responsive, quick to schedule (when the other guys in town wanted 6 weeks to get the car in), will definitely be switching! Very responsive, quick to schedule (when the other guys in town wanted 6 weeks to get the car in), will definitely be switching! More
The ideal Place for purchasing B W W machines. Wonderful salesmen and very well informed service personnel make my experience painless as possible.. would not consider purchasing or allowing anoth Wonderful salesmen and very well informed service personnel make my experience painless as possible.. would not consider purchasing or allowing another dealership too take me away from my Hendricks BM W family am on my second B m w and imagine I have gone from a 528! And now driving 740i m series the ultimate and it would not be possible without my honorable sales man, William McDuffie who made it painless possible and my service personnel Anthony Scott who always have my back.. well am now second generation Hendricks family!! More
Harold and Fenix were really fantastic while getting my car serviced. They both provided excellent service and great advice. I’ve been to the dealer a few times now for routine maintenance and have never h car serviced. They both provided excellent service and great advice. I’ve been to the dealer a few times now for routine maintenance and have never had a bad experience. More
Yet another great service experience from Josh Randle and the entire team. Appreciate the candor and technical excellence, among other things. Feel so fortunate to have Southpoint BMW caring for my "matu the entire team. Appreciate the candor and technical excellence, among other things. Feel so fortunate to have Southpoint BMW caring for my "mature" and "not-so-mature" BMWs. Superb service! More