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BMW of Southpoint
Durham, NC
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Ben in sales is amazing. He has my business forever. Jessica in Service is a jewel and super friendly. They have my business forever. He has my business forever. Jessica in Service is a jewel and super friendly. They have my business forever. More
I received a letter advising me that my BMW warranty period was drawing to a close and recommended a courtesy vehicle check. I scheduled one and went in, talked to Jessica and the check was accomplishe period was drawing to a close and recommended a courtesy vehicle check. I scheduled one and went in, talked to Jessica and the check was accomplished. I received a video of the status of my vehicle with recommendations for upcoming service suggestions. It was done in a timely manner and was very efficient. Great job - More
Took the X3 in for an ac checkup and an alignment. Thorough technicians diagnosed a more serious issue with the ac, fixed it as good as new. New tires and alignment as well as the detail cleaning ma Thorough technicians diagnosed a more serious issue with the ac, fixed it as good as new. New tires and alignment as well as the detail cleaning make the car look and ride super. My service advisor, Harold Harris, manged all aspects of the visit perfectly, including keeping me informed of progress. More
Clean, well run business. Nate in service was pleasant and helpful. Service tech that did the video of the car was clear and concise. Nate in service was pleasant and helpful. Service tech that did the video of the car was clear and concise. More
Had issue with cooling system. Anthony our service rep jumped right on it and had us taken care of within hours. Great service! The tech did a great job in fixing our issue Anthony our service rep jumped right on it and had us taken care of within hours. Great service! The tech did a great job in fixing our issue More
I always enjoy working with Jessica and Josh when I stop in with my old M3 (171k and counting!) I was initially hesitant to bring a nearly 30 year old car for service at a dealership, but it's been a reall in with my old M3 (171k and counting!) I was initially hesitant to bring a nearly 30 year old car for service at a dealership, but it's been a really positive experience. Everyone I've met in the service department is really passionate and knowledgeable about these cars. More
Kudos to Jessica Mc for her diligence and sensitivity in dealing with a repair issue that went from a 1 day job to 3 days. It was clear that customer satisfaction was paramount, second only to ensuring a qu dealing with a repair issue that went from a 1 day job to 3 days. It was clear that customer satisfaction was paramount, second only to ensuring a quality result. More
Harold at Southpoint was the best ever! !! Kept me informed and delivered all information to me on my service. Love my BMW service department. All greet you with a big smile on there face. !! Kept me informed and delivered all information to me on my service. Love my BMW service department. All greet you with a big smile on there face. Very refreshing from most places you go for anything!!! Highly recommend the BMW Southpoint. They get my vote👍 Great job Harold👍 More