BMW of Southpoint

Jessica McCaffrey at BMW Southpoint provides a fantastic service experience. She is very knowledgeable, clearly explains what your car needs, your options, and recommendations. fantastic service experience. She is very knowledgeable, clearly explains what your car needs, your options, and recommendations. More

Good communication one started. Service start was delayed from appt and knowing that right at drop off might have helped. Service start was delayed from appt and knowing that right at drop off might have helped. More

Over the last five (5) years, the service department at Hendrick BMW Southpoint has literally fufiiled our every need. From emergenct repairs to scheduled service, the process has been smooth ahd effortles Hendrick BMW Southpoint has literally fufiiled our every need. From emergenct repairs to scheduled service, the process has been smooth ahd effortless on our part. I have complete confidence in all of the service sdvisors and techs. I am always greeted with enthisuiasm and I feel important every time. It is a pleasure to spend time there and I always feel welome. All the best to Jeff, Nate, Anthony, and especially Pat Fradenburg for managing such an impressive team. More

Nate Gibson in service went above and beyond, I had a leaking tire and he was to replace my tires, aswell as perform an A/C service to keep my car cool for summer. Patricia the service manager thanked me leaking tire and he was to replace my tires, aswell as perform an A/C service to keep my car cool for summer. Patricia the service manager thanked me for coming in, and overall the environment is very welcoming and upbeat, not the typical for a car dealer. More

Service people are very knowledgeable and friendly. Always there to assist. Sales and parts are also very good. Always there to assist. Sales and parts are also very good. More

Servicing (oil change) was smooth and expedient. Service advisor Jessica MacCaffrey was very courteous, polite, friendly, and professional. She even recommended changing out my wiper blades; somethi Service advisor Jessica MacCaffrey was very courteous, polite, friendly, and professional. She even recommended changing out my wiper blades; something I had not even considered. Hoping my remaining servicing appointments go as smooth. More

I recently had my BMW serviced thru Hendrick BMW and the advisor, Anthony Scott was very helpful. They were very professional and detailed in advising me of the repairs that my are needed. Anthony, thru advisor, Anthony Scott was very helpful. They were very professional and detailed in advising me of the repairs that my are needed. Anthony, thru the Hendrick's dealership, provided me an Uber to and from work, which was brilliant in supporting the local business as well as keeping their service people servicing cars instead of driving customers around! Very efficient. More

Jessica McCaffery, service advisor very helpful and courteous In and out in time promised. Nice atmosphere and amenities while waiting courteous In and out in time promised. Nice atmosphere and amenities while waiting More

Malcolm is the absolute best! !! The very next time that you need your BMW serviced, ask for Malcolm, you'll be very well taken care of!!!!!!! !! The very next time that you need your BMW serviced, ask for Malcolm, you'll be very well taken care of!!!!!!! More

Always a pleasure when I visit Pat and Malcolm for service. They both are very knowledgeable and always recommend services that are in my best interest and not. Very pleased with the detailing service service. They both are very knowledgeable and always recommend services that are in my best interest and not. Very pleased with the detailing service. More