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BMW of Southpoint

Durham, NC

4.9
1,520 Reviews

225 Kentington Dr

Durham, NC

27713

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Showing 1,520 reviews

August 26, 2022

Southpoint BMW actually assisted me with a recall on my older BMW 328, they scheduled the appointment and ordered the part from the manufacturer. Other dealerships put through to their recall hotline and t More

by C.Parton
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Malcom Fields
Aug 29, 2022 -

BMW of Southpoint responded

C.Parton, we are very happy to have provided you with such a positive experience taking care of the recall service on your 328! We look forward to your next visit! Take care!

August 25, 2022

Friendly, helpful, fast and efficient. My car was taken in and the battery was replaced, oil change with checking car thoroughly. Got it back the same day. More

by CJ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nate Gibson, Katelyn Spinner
Aug 27, 2022 -

BMW of Southpoint responded

Cj, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

August 25, 2022

I was given 5 star service once again when I brought my 330i Xdrive in for new tires and an alignment. Nate Gibson also explained the recall for the coolant vent line on my car thoroughly. Michael Whitley More

by wavedealer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nate Gibson, Michael Whitley
Aug 27, 2022 -

BMW of Southpoint responded

Wavedealer, we are so happy to read such a great review about your recent service at BMW of Southpoint! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

August 21, 2022

We had wonderful experience there. Shahab was fantastic and made things very smooth. Everything was very good 👍 More

by vikasmehra1985
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shahab
Aug 24, 2022 -

BMW of Southpoint responded

Vikasmehra1985, we're so glad that we were able to go above and beyond your expectations! If you have any further questions, please don't hesitate to reach out!

August 19, 2022

I am from VA and I drove down to Southpoint to by my BMW! I had a Great Experience! More

by Shawnna
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shahab Sheibani , Tyler Bowyer
Aug 23, 2022 -

BMW of Southpoint responded

Shawnna, thank you for your kind words and this wonderful review! If you have any further questions, please don't hesitate to reach out!

August 19, 2022

Ed Hagen has been my go to guy for many years. So helpful, so kind as I am mostly housebound. He and Patricia Fradenburg have made so much so easy for me. Will never get a car anywhere else!! More

by CWM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
ED HAGEN
Aug 23, 2022 -

BMW of Southpoint responded

Cwm, we're so glad that we were able to go above and beyond your expectations! Feel free to reach out to us if you need anything. Have a wonderful day!

August 19, 2022

I service my vehicle regularly at this dealership. I highly recommend them particularly Jessica and Felix for any service need for a BMW. Very knowledgeable and accommodating to special requests. I kn More

by DaveM235
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jessica McCaffrey
Aug 23, 2022 -

BMW of Southpoint responded

Davem235, thank you for sharing your positive experience! Please don't hesitate to reach out to us if there's anything more we can do!

August 17, 2022

This dealership provides great personalized service. They are courteous and efficient each time that we bring one of our vehicles in to them for maintenance or repairs. More

by Rita
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Malcolm Little
Aug 19, 2022 -

BMW of Southpoint responded

Rita, we strive for 100% satisfaction, and it is great to see you had such a positive experience at BMW of Southpoint. Please don't hesitate to reach out if there's anything additional we can do for you.

August 17, 2022

Excellent service. Provided detailed information and options. No pressure. Alex Kuzsaskewi in service dept was excellent. More

by Mrs. WMA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex Kuzsaskewi
Aug 19, 2022 -

BMW of Southpoint responded

Mrs. WMA, thank you for your kind review; we are happy to pass along your comments to the team here at BMW of Southpoint! Please don't hesitate to reach out to us if there's anything more we can do!

August 15, 2022

Great experience working with Anthony Scott and team in the Service Department. They completed my service and inspection ahead of schedule and even dispatched an Uber to come pick me up since the dealer s More

by Erik Koenig
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Scott
Aug 18, 2022 -

BMW of Southpoint responded

Erik Koenig, we are so pleased you enjoyed your visit to BMW of Southpoint! Feel free to reach out to us if you need anything. Have a wonderful day!

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