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BMW of Southpoint
Durham, NC
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Southpoint BMW actually assisted me with a recall on my older BMW 328, they scheduled the appointment and ordered the part from the manufacturer. Other dealerships put through to their recall hotline and t older BMW 328, they scheduled the appointment and ordered the part from the manufacturer. Other dealerships put through to their recall hotline and told me that the part had not been released from the manufacturer or that they could not make an apt because they didn’t have the part. Thank you SouthPoint BMW for helping me address this issue, very professional service! More
Friendly, helpful, fast and efficient. My car was taken in and the battery was replaced, oil change with checking car thoroughly. Got it back the same day. My car was taken in and the battery was replaced, oil change with checking car thoroughly. Got it back the same day. More
I was given 5 star service once again when I brought my 330i Xdrive in for new tires and an alignment. Nate Gibson also explained the recall for the coolant vent line on my car thoroughly. Michael Whitley 330i Xdrive in for new tires and an alignment. Nate Gibson also explained the recall for the coolant vent line on my car thoroughly. Michael Whitley sent me the detailed inspection video and did a great job on the service. Some people think the dealer is not the place to take your car and I can't disagree more. I shopped around for the tire pricing and BMW of Southpoint was competitive with all the other places. They also actually had the tires in stock so no waiting. Thank you very much to the team at BMW of Southpoint! I will only bring my car here. More
Ed Hagen has been my go to guy for many years. So helpful, so kind as I am mostly housebound. He and Patricia Fradenburg have made so much so easy for me. Will never get a car anywhere else!! So helpful, so kind as I am mostly housebound. He and Patricia Fradenburg have made so much so easy for me. Will never get a car anywhere else!! More
I service my vehicle regularly at this dealership. I highly recommend them particularly Jessica and Felix for any service need for a BMW. Very knowledgeable and accommodating to special requests. I kn I highly recommend them particularly Jessica and Felix for any service need for a BMW. Very knowledgeable and accommodating to special requests. I know who to call and how to stay in touch with nothing but excellent customer service and quality work. More
This dealership provides great personalized service. They are courteous and efficient each time that we bring one of our vehicles in to them for maintenance or repairs. They are courteous and efficient each time that we bring one of our vehicles in to them for maintenance or repairs. More
Great experience working with Anthony Scott and team in the Service Department. They completed my service and inspection ahead of schedule and even dispatched an Uber to come pick me up since the dealer s the Service Department. They completed my service and inspection ahead of schedule and even dispatched an Uber to come pick me up since the dealer shuttle was unavailable. Highly recommend this dealership! More