BMW of Southpoint

BMW Southpoint always offers excellent service, is very responsive, and I know I'm getting the best care and followup. Thanks, Pat and Jen! responsive, and I know I'm getting the best care and followup. Thanks, Pat and Jen! More

Had a great experience with the service department. Very effective and personal-specific guidance and information. No immediate upselling. Plan together for the upcoming year and service plan. Very Very effective and personal-specific guidance and information. No immediate upselling. Plan together for the upcoming year and service plan. Very timely and professional communication and care. Definitely recommend. Jessica McCaffrey is a huge asset to this BMW service dept. More

I want to thank both Kenneth Butron and Malcom Fields for explaining in such a learning and detail manner about brakes and rotors. Tech 9532 did a great job of fixing my BMW brake and rotor issues. I li explaining in such a learning and detail manner about brakes and rotors. Tech 9532 did a great job of fixing my BMW brake and rotor issues. I live 60 miles from BMW Southpoint, it is worth the drive to get service when needed. Tech 952 Kenneth Butron Service Rep Malcom Fields Service Rep More

The convenience of BMW of Southpoint is impressive. I went in to get an inspection and it was done in a timely manner. The gentleman I worked with was "brown" and very knowledgable and appreciated my t I went in to get an inspection and it was done in a timely manner. The gentleman I worked with was "brown" and very knowledgable and appreciated my time. Keep up the excellent work!!! More

First rate service. Brought car in for state inspection and minor parts replacement (with appointment). Service department had everything ready to go, so check in with Brought car in for state inspection and minor parts replacement (with appointment). Service department had everything ready to go, so check in with Harold went quickly and smoothly. Car was ready before estimated time. As always, a pleasure working with the Hendricks Team. More

Josh was very kind and made sure all of my concerns were addressed with the car. It was sort of cool to get the video of the technician (Craig) who worked on the car -- the repair shop looked cleaner than o addressed with the car. It was sort of cool to get the video of the technician (Craig) who worked on the car -- the repair shop looked cleaner than our kitchen! We will certainly return for service at BMW Southpoint when the need arises in the future and can recommend them to others without hesitation. More

Friendly, reassuring staff who get the job done in Service! My 2017 330i recently had a 3rd repair in a short time. Everyone I worked with at BMW Southpoint has been GREAT! A special thanks to Patrici Service! My 2017 330i recently had a 3rd repair in a short time. Everyone I worked with at BMW Southpoint has been GREAT! A special thanks to Patricia F., Service Manager, & Alex, Service Tech. I can’t speak highly enough of Patricia! She goes the extra mile for her customers, and makes sure her team does the same! Also, thanks to Monica, and to Chayan in Sales. They were great to assist me with options if I decided to make a trade for a newer model. Excellent service all around! More

Staff member - Malcom Always a pleasure. Convenient appointment time. Comfortable waiting arrea.. Good snacks and water. Convenient appointment time. Comfortable waiting arrea.. Good snacks and water. More

I purchased my X5 this week for my wife. I had mentioned to my sales person, Adam that I had to be in and out quickly. Well... when I walked into the dealership everyone was aware of my I had mentioned to my sales person, Adam that I had to be in and out quickly. Well... when I walked into the dealership everyone was aware of my time constraint and they made it their business to got me out in well under an hour! Kudos to Adam and the team!! ⁶ More

Another great service here. Thanks to Jeffery Clarke for organizing everything and for then wheelwrights for getting the new tire on and a rim blemish ground out. Brilliant! Thanks to Jeffery Clarke for organizing everything and for then wheelwrights for getting the new tire on and a rim blemish ground out. Brilliant! More