BMW of Southpoint

This is my second time getting a service from BMW Southpoint and the staff is very friendly. Harold made my experience run very smoothly. I love coming there and I strongly recommend BMW Southpoint. Southpoint and the staff is very friendly. Harold made my experience run very smoothly. I love coming there and I strongly recommend BMW Southpoint. More

This dealer is well run and provides efficient service. The waiting area is nice and my car is delivered with a complimentary car wash. The waiting area is nice and my car is delivered with a complimentary car wash. More

I have always been impressed by the friendly knowledge of everyone at this dealership. They are quick, efficient, and no-nonsense. My latest visit was for some regular maintenance and a recall repair. Malcol everyone at this dealership. They are quick, efficient, and no-nonsense. My latest visit was for some regular maintenance and a recall repair. Malcolm was quite clear in what was needed and advised me on some other potential issues without being alarming or pushy. I trust my BMW to this dealership completely, never feeling as though they are trying to upsell me or talk down. Kudos to all! More

I was an hour early for my scheduled appointment as I was in a time crunch. Alex Kuszajewski, the staff member who attended to the overall accommodations and servicing of my wife’s car, said that he would do in a time crunch. Alex Kuszajewski, the staff member who attended to the overall accommodations and servicing of my wife’s car, said that he would do his best to get me on my way as soon as he possibly could but couldn’t offer any guarantees. Alex had my car ready to go in a little less than an hour! Not only did he come through for me but he was extremely courteous, professional, and went well beyond any standard expectation. More

Excellent work; fast, accurate, comprehensive. Short video provided during the inspection was valuable, and nice to know that such a detailed effort was being made. Both Alex and Nate were thoroug Short video provided during the inspection was valuable, and nice to know that such a detailed effort was being made. Both Alex and Nate were thoroughly professional. More

As always, Josh Randle managed my service trip for my 2014 X-650i (just an inspection) extremely well. The work was done so quickly I hated to leave (enjoying some coffee and a little bit of down time) 2014 X-650i (just an inspection) extremely well. The work was done so quickly I hated to leave (enjoying some coffee and a little bit of down time). I had a question about my new vehicle and was able to connect with a BMW Genius (Jeffrey) very quickly. He interrupted his schedule and helped me! Greatly appreciated! More

Malcom Fields & all staff were courteous. Malcom was friendly, knowledgeable about what services my car needed & explained in detail. He met me before I even got out of my car, with warm fri Malcom was friendly, knowledgeable about what services my car needed & explained in detail. He met me before I even got out of my car, with warm friendly smile & how can I help u. All from that point was only totally up beat & positive. Thanks for the great experience. More

We've bought 2 cars here from Will McDuffie, absolutely loved his level of service (and his patience). Have been equally impressed by Service Department, super clean and attentive, and no disappointments w loved his level of service (and his patience). Have been equally impressed by Service Department, super clean and attentive, and no disappointments with the Service Advisors. The latest was Malcolm Fields that got us in and out! More

I've brought multiple BMWs here for pre-purchase inspections and have always had an excellent experience. The technicians will send you videos of the things they find from simple things like questi inspections and have always had an excellent experience. The technicians will send you videos of the things they find from simple things like questionable aftermarket addons to parts nearing end of life. They also provide you a cost summary to fix each thing along with a list of priorities for the found issues without a lot of pressure to have them do it now. This is exactly how I want my service interactions to go. They did forget to run the car through the carwash though but that's not a big deal as I wasn't expecting it until they offered it. Thanks BMW of Southpoint. More

One of woman in service department was so nice because she welcomed me and tried to help me. Also, my service adviser(?) was so helpful. Thank you. I recommend this service department. she welcomed me and tried to help me. Also, my service adviser(?) was so helpful. Thank you. I recommend this service department. More