
BMW of Southpoint
Durham, NC
Filter Reviews by Keyword
By Type
Showing 1,520 reviews
Always finish service on time, treat customer well, and polite, nice and clean waiting area. In general BMW of Southpoint always provides excellent service. polite, nice and clean waiting area. In general BMW of Southpoint always provides excellent service. More
Another great experience at BMW of Southpoint. Malcolm was great in taking the time to answer all my questions. Service is always top notch at this dealership. They hand washed my car and sent an Malcolm was great in taking the time to answer all my questions. Service is always top notch at this dealership. They hand washed my car and sent an Uber to pick me up. More
Anthony S. and Nate G. always pay very close attention to detail regarding any support necessary with my vehicle. They always communicate timelines and expectat and Nate G. always pay very close attention to detail regarding any support necessary with my vehicle. They always communicate timelines and expectations clearly and are open to listening to any questions or concerns you bring them. I've even been assisted personally by the manager Jennifer during a busy hour for them in shop. Overall great team over at BMW of Southpoint. More
Incredible place, from Presales to Sales to Service. I've purchased and am services several vehicles from them over the years, and will continue to do so. Ed in sales really cares about what we needed I've purchased and am services several vehicles from them over the years, and will continue to do so. Ed in sales really cares about what we needed, not what they wanted to sell. Ended up with fantastic purchases - extremely happy. Anthony, Jeff, Pat and others in Service are awesome. Expert, caring, friendly, honest. Holy cow. All flows down from the awesome GM Curtis - who is all these things. Dealer for life.... More
BMW Southpoint is the best dealer I’ve ever worked with. Pat, Jeff, Anthony to name a few are all top notch. All flows down from an aces GM Curtis. Service, sales all awesome. I’ve purchased and mainta Pat, Jeff, Anthony to name a few are all top notch. All flows down from an aces GM Curtis. Service, sales all awesome. I’ve purchased and maintained multiple cars with them over the years. More
The service department does a great job from initial scheduling, actual quality of service to followup after service. Keep up the great work! scheduling, actual quality of service to followup after service. Keep up the great work! More
Great experience. Alex took the time to listen to our concerns to ensure getting us back safely on the road again. It is important to me to feel listened to and not di Alex took the time to listen to our concerns to ensure getting us back safely on the road again. It is important to me to feel listened to and not dismissed. Thank you BMW Southpoint Service! More
Alex helped me a lot and gave me a bunch of advice on how I should do my next visit I appreciate everything he has done for me and for the company of BMW I should do my next visit I appreciate everything he has done for me and for the company of BMW More