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BMW of Southpoint

Durham, NC

4.9
1,520 Reviews

225 Kentington Dr

Durham, NC

27713

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Showing 1,520 reviews

October 08, 2022

Always finish service on time, treat customer well, and polite, nice and clean waiting area. In general BMW of Southpoint always provides excellent service. More

by nplee1203
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh Randle
Oct 09, 2022 -

nplee1203 responded

excellent service

Oct 11, 2022 -

BMW of Southpoint responded

Nplee1203, thank you so much for your positive comments about BMW of Southpoint! Please let us know if there is anything else we can do for you; we are more than happy to help!

October 07, 2022

Another great experience at BMW of Southpoint. Malcolm was great in taking the time to answer all my questions. Service is always top notch at this dealership. They hand washed my car and sent an More

by Kim Merritt
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Malcolm Fields
Oct 10, 2022 -

BMW of Southpoint responded

Kim Merritt, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out to us if there's anything more we can do!

October 07, 2022

Anthony S. and Nate G. always pay very close attention to detail regarding any support necessary with my vehicle. They always communicate timelines and expectat More

by juliusgraham31
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Scott, Nate Gibson, Jennifer Butler
Oct 11, 2022 -

BMW of Southpoint responded

Juliusgraham31, we strive for 100% satisfaction, and it is great to see you had such a positive experience at BMW of Southpoint. We look forward to your next visit! Take care!

October 06, 2022

Incredible place, from Presales to Sales to Service. I've purchased and am services several vehicles from them over the years, and will continue to do so. Ed in sales really cares about what we needed More

by pilotcfi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pat, Jeff, Anthony, Curtis, Ed, Tyler Bowyer
Oct 10, 2022 -

BMW of Southpoint responded

Pilotcfi, thank you for your kind review; we are happy to pass along your comments to the team here at BMW of Southpoint! Please let us know if there is anything else we can do for you; we are more than happy to help!

October 06, 2022

BMW Southpoint is the best dealer I’ve ever worked with. Pat, Jeff, Anthony to name a few are all top notch. All flows down from an aces GM Curtis. Service, sales all awesome. I’ve purchased and mainta More

by pilotcfi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony, Pat, Tyler Bowyer
Oct 10, 2022 -

BMW of Southpoint responded

Pilotcfi, we are so happy to read such a great review about BMW of Southpoint! We are always more than happy to assist you if anything else comes up. Take care!

October 05, 2022

The service team is the best in the area. Many thanks to the entire crew! More

by cwrice516
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patricia, Jennifer
Oct 08, 2022 -

BMW of Southpoint responded

Cwrice516, we are so pleased you enjoyed your visit to BMW of Southpoint! Please don't hesitate to reach out to us if there's anything more we can do!

October 03, 2022

The service department does a great job from initial scheduling, actual quality of service to followup after service. Keep up the great work! More

by bjwolfpack
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Scott was a very helpful service advisor.
Oct 07, 2022 -

BMW of Southpoint responded

Bjwolfpack, we're happy to hear you had such a positive experience with our team! We sincerely thank you for the positive review, and look forward to seeing you again soon!

October 02, 2022

Nate was very helpful in coordinating the recall repair for my 328i. He was thorough and kept the lines of communication open. More

by ronaldwgroene
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nate
Oct 04, 2022 -

BMW of Southpoint responded

Ronaldwgroene, we are very happy we could provide you with a positive experience! Thanks again for the recommendation, and have an amazing day!

October 02, 2022

Great experience. Alex took the time to listen to our concerns to ensure getting us back safely on the road again. It is important to me to feel listened to and not di More

by Trixy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex K.
Oct 04, 2022 -

BMW of Southpoint responded

Trixy, thank you for your kind words and this wonderful review! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

October 02, 2022

Alex helped me a lot and gave me a bunch of advice on how I should do my next visit I appreciate everything he has done for me and for the company of BMW More

by Orlando Clemons
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Katelyn Spinner, Tyler Bowyer
Oct 04, 2022 -

BMW of Southpoint responded

Orlando Clemons, we're happy you found our staff to be so supportive during your experience here at BMW of Southpoint. Please let us know if there is anything else we can do for you; we are more than happy to help!

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