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BMW of Southpoint

Durham, NC

4.9
1,520 Reviews

225 Kentington Dr

Durham, NC

27713

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Showing 1,520 reviews

October 23, 2022

So I have been looking for a Toyota Tacoma truck for a while now and BMW Of Southpoint had just the one I wanted. Ben Paulakonis contacted me via email and text. He was not pushy and gave me all the inf More

by L Lepore
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Benjamin Paulakonis
Oct 24, 2022 -

BMW of Southpoint responded

L Lepore, thank you for taking the time to leave a review for us at BMW of Southpoint. We're happy we could meet your expectations! Please let us know if there is anything else we can do for you; we are more than happy to help!

October 23, 2022

Josh Randall did a wonderful job as service advisor. He listened carefully to what I needed and kept me informed on the progress. Would highly recommend the work of the service department. More

by caroline.nichols@att.net
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh Randall
Oct 24, 2022 -

BMW of Southpoint responded

Caroline.nichols@att.net, we are so pleased you enjoyed your visit to BMW of Southpoint! If you have any further questions, please don't hesitate to reach out!

October 23, 2022

Patricia was so helpful and friendly! She gave insight that was incredibly useful to me during my service visit. More

by Andymohn2002
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patricia F
Oct 24, 2022 -

BMW of Southpoint responded

Andymohn2002, we appreciate you taking the time to leave us this feedback. If you have any further questions, please don't hesitate to reach out!

October 22, 2022

As a brand newbie to Durham, my first experience with this dealership was in the service department. Malcolm Fields was warm and helpful right from the start. Truly appreciated his expert feedback and co More

by NewDurhamDude
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Malcolm Fields
Oct 24, 2022 -

BMW of Southpoint responded

Newdurhamdude, we are glad we could help! We're looking forward to your next visit with us!

October 21, 2022

I Would highly recommend going here for your service over any other BMW service shop. More

by Stv25160
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Katelyn Spinner, Tyler Bowyer
Oct 24, 2022 -

BMW of Southpoint responded

Stv25160, thank you for your kind review; we are happy to pass along your comments to the team here at BMW of Southpoint! If you have any further questions, please don't hesitate to reach out!

October 19, 2022

As always, it is a pleasure to have my car serviced at Southpoint. The technicians are excellent and the service team communicates well. Great teamwork by everyone! Thank you so much! More

by Antimatter
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Cordle, Kenneth Butron, Patricia Fradenburg
Oct 21, 2022 -

BMW of Southpoint responded

Antimatter, thanks for taking the time to leave a review. We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at BMW of Southpoint!

October 18, 2022

Great experience. In and out super quickly thanks to Alex in the service department. Also got a chance to eat some Oreos in the waiting room, yum. I’ve never taken m More

by probe.baked-0g
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex
Oct 20, 2022 -

BMW of Southpoint responded

Probe.baked-0g, we are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

October 17, 2022

I had to bring in my 2015 528i for a recall. I was given a sexy new loaner car that I'm still thinking about 💭. Josh Randle and Jordan in the service department delivered top notch customer ser More

by X0X0X0
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Randle & Jordan
Oct 19, 2022 -

BMW of Southpoint responded

X0x0x0, thank you; we appreciate your feedback! Please let us know if there is anything else we can do for you; we are more than happy to help!

October 16, 2022

Great service with a personable experience. Have been taking my vehicle here for 2.5 years and they never disappoint. More

by Terrell
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Harold
Oct 18, 2022 -

BMW of Southpoint responded

Terrell, thank you so much for your high rating! Please don't hesitate to reach out to us if there's anything more we can do!

October 11, 2022

Superb experience with BMW of Southpoint, NC. Buying out a leased car made as seamless as possible by the BMW Team. Very highly recommended and as an aside just love the 2020 X3 that is in my More

by Guy Read
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ed Hagen, Katelyn Spinner, Tyler Bowyer
Oct 14, 2022 -

BMW of Southpoint responded

Guy Read, thanks for your praise and kind comments about our team. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

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