BMW of Southpoint

great service, great communication about current vehicle issues and ones that I may need to deal with and budget in the future. issues and ones that I may need to deal with and budget in the future. More

I traded and purchased cars remotely and received the best service I have ever experienced. I am totally satisfied. best service I have ever experienced. I am totally satisfied. More

The service and sales department are always willing to help when needed. When something does go wrong, the staff is responsive to coming up with a solution hood for both parties. help when needed. When something does go wrong, the staff is responsive to coming up with a solution hood for both parties. More

The service is excellent that’s why I like coming there and excellent customer service and caring and excellent customer service and caring More

Alex took great care of my bmw , and followed up with me along the way. along the way. More

I really appreciate having my X5 and 330i serviced at BMW of Southpoint thanks to Service Advisor Nate Gibson. He is courteous, knowledgeable and responsive to any questions I might have. He has helped me nu of Southpoint thanks to Service Advisor Nate Gibson. He is courteous, knowledgeable and responsive to any questions I might have. He has helped me numerous times resolve mechanical issues with my automobile. Highly recommend! More

I always get an amazing service experience for my BMW X3 and Josh was very helpful with my recent visit. and Josh was very helpful with my recent visit. More

BMW of Southpoint , is my favorite dealer to work with I have purchased over 8 cars from them over the years and I continue to come back because of the staff !! The Sales department ( ED Hagen ) is a wonde have purchased over 8 cars from them over the years and I continue to come back because of the staff !! The Sales department ( ED Hagen ) is a wonderful person to work with very honest and not pushy at all . Highly Recommend ! But I have to give a shout out for the best Service Advisor in the whole Hendrick origination "Jessica McCaffrey" I rate her professionalism 10 stars . She is a total asset to the Dealership . Cody More

I have been a customer at BMW Southpoint for the last five years. I have had a number if visits to the service department in that time and one thing has been consistent, they never say no! Whatever the i five years. I have had a number if visits to the service department in that time and one thing has been consistent, they never say no! Whatever the issue or request, it is always fulfilled to the best of their ability and with a smile. I enjoy going to the dealership every time. Jeff Clarke is a fantastic service manager/advisor. The whole team is great!. More

First time BMW owner with a used/certified M850i. I had some problems with false alerts for brake wear and took the car to BMW of Southpoint. I have never experienced service like this before. Fro I had some problems with false alerts for brake wear and took the car to BMW of Southpoint. I have never experienced service like this before. From checking in, to having the issue fixed and getting an email with a video of the findings from the technician it was great experience. I also have to give a shout out to the service department manager, Patricia Fradenburg who takes a personal and active interest in the satisfaction of her customers and was kind enough to show me the BMW diagnostics screens which they use (which was really interesting) while she was covering for her team on a Saturday morning . A1 team and experience More