BMW of Southpoint

Jennifer was friendly and helpful and kept me informed about my car service, prices, and when my vehicle was ready. about my car service, prices, and when my vehicle was ready. More

After a recent service visit to BMW Southpoint, I learned the importance of regular vehicle maintenance. Like most people, I don't like spending money on things I don't need. I brought my 2018 430i in for an the importance of regular vehicle maintenance. Like most people, I don't like spending money on things I don't need. I brought my 2018 430i in for an oil change and recommended brake fluid service. My service advisor, Anthony Scott told me I should also do a coolant flush. I was skeptical but I said go ahead and do it. After getting my car back and driving home, the car felt different. The acceleration was smoother, and the power band had seemed to increase. At first I thought it was my imagination but it continued the next day. After questioning one of the service managers, Jeff Clark, he explained that a complete flush of the coolant system allows the car to operate at a better temperature thereby making all the systems more efficient. It now makes sense to me. Kudos to the entire team at BMW Southpoint and the way they treat their customers and their cars. Premium cars like BMW are all about regular maintenance. The folks at BMW Southpoint want their customers to have the best experience with their cars every day. Go see them, you will not be disappointed. More

Thank you for the quick and thorough work on our BMW i3. Nate Gibson is always very helpful! Nate Gibson is always very helpful! More

I took my car in for an oil change and state inspection. My service rep was Josh Randle. He was great to work with, communicated effectively, and got my car done in very good time. Also, the waiting area is My service rep was Josh Randle. He was great to work with, communicated effectively, and got my car done in very good time. Also, the waiting area is well appointed and very nice. More

We have been very satisfied with this dealership as we have used them for purchasing and servicing our BMWs. Shawn in sales and Anthony in service have been especially to us, have used them for purchasing and servicing our BMWs. Shawn in sales and Anthony in service have been especially to us, More

Recently had my car in for its annual service. Malcolm was very professional and efficient. Highly recommend. Malcolm was very professional and efficient. Highly recommend. More

I worked with Jordan Jones in the service department. He was very pleasant and efficient and worked quickly to resolve a payment issue. They were installing a trailer hitch on my new X5 and i paid for He was very pleasant and efficient and worked quickly to resolve a payment issue. They were installing a trailer hitch on my new X5 and i paid for it in the sales contract so it threw service for a bit of a loop but Jordan sorted it out quickly. More

The service team is always professional and accommodating I have been using this dealership for over 20 years and would always recommend them to my friends. My service advisor Kenneth Butron has been the bes I have been using this dealership for over 20 years and would always recommend them to my friends. My service advisor Kenneth Butron has been the best I have ever dealt with as his vast knowledge of BMWs has taught me a lot. More

This team is very reliable, professional, and customer centered. It is worth the drive to know I'm getting the best customer service possible. Excellent communication centered. It is worth the drive to know I'm getting the best customer service possible. Excellent communication More

I've visited twice looking for a car and although they never had exactly what I wanted on the lot Client Advisor Paula McMaster was simply outstanding. Her product knowledge and explanations of vehicle se never had exactly what I wanted on the lot Client Advisor Paula McMaster was simply outstanding. Her product knowledge and explanations of vehicle settings and features really helped me understand what equipment I should consider and the differences in the different technologies and various year models. Paula was never in a rush and tried to locate cars in their network that might fit my wants and needs. Her followups were timely and always addressed any concerns I expressed. Although I eventually found and purchased what I wanted from another dealer the next time I'm looking I'd certainly start with Paula at this dealership. More